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Insurance Claim Representative Jobs in Ohio (NOW HIRING)

The Third Estimate

OUTSIDE SALES REP

Solon, OH

  • Medical

  • Dental

  • Vision

  • Life

We're seekingSales Representativesin Roofing, Windows & Doors, Siding, and Insurance Claim Sales. Step into a role wherehigh-intent, pre-qualified leadsare handed to you daily. As one of the fastest ...

CCMSI

Claim Clerk

Dublin, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior office support experience is highly valued, and insurance industry experience is a plus. What ... Cultural alignment - believing every claim represents a real person and acting accordingly ...

CCMSI

Claim Clerk

Dublin, OH

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior office support experience is highly valued, and insurance industry experience is a plus ... Cultural alignment - believing every claim represents a real person and acting accordingly ...

CCMSI

Claim Clerk

Dublin, OH · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Prior office support experience is highly valued, and insurance industry experience is a plus ... Cultural alignment - believing every claim represents a real person and acting accordingly ...

Powers Roofing & Exteriors

Sales Representative

Mentor, OH · On-site

$200K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Field Sales Representative Powers Roofing & Exteriors | Mentor, OH | Full-Time Are you a self ... Guide customers through the insurance claim or financing process if needed * Own the sales process ...

Auto Owners Insurance Company

Field Investigator -- SIU

Lima, OH · Hybrid

$45K - $55K/yr

  • Retirement

  • PTO

Field Claim Rep with Auto and Field experience preferred * Ability to read, interpret and react to documents such as insurance policies, procedures manuals, and legal documents. * Able to assemble ...

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All JobsInsurance Claim Representative JobsInsurance Claim Representative Jobs in Ohio

Insurance Claim Representative information

See Ohio salary details

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$23

$38

How much do insurance claim representative jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance claim representative in Ohio is $23.35, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $27.40 per hour, depending on experience, location, and employer.

What does an insurance claim representative do?

An Insurance Claim Representative is responsible for evaluating insurance claims submitted by policyholders. They investigate the details of the claim, review documentation, and determine the validity of the claim in accordance with policy terms. Their duties often include interviewing claimants and witnesses, inspecting property damage, and negotiating settlements. The goal is to ensure fair outcomes for both the insurance company and the customer, while adhering to legal and regulatory requirements.

What are the key skills and qualifications needed to thrive as an insurance claim representative, and why are they important?

To thrive as an Insurance Claim Representative, you need a strong understanding of insurance policies, claims processing, and investigation, usually supported by a relevant degree or experience in the insurance industry. Familiarity with claims management systems, documentation software, and sometimes industry certifications like AINS or CPCU is important. Excellent communication, negotiation, and problem-solving skills help in effectively resolving claims and managing customer expectations. These abilities are essential to ensure accurate claim assessments, maintain customer trust, and support the financial health of the insurance provider.

Is it hard to be an insurance claim representative?

Being an insurance claim representative involves handling complex cases, requiring strong communication, attention to detail, and knowledge of insurance policies. The job can be demanding due to the need to evaluate claims accurately and manage customer interactions, but it is generally manageable with proper training and experience.

How do insurance claim representatives typically collaborate with other departments during the claims process?

Insurance Claim Representatives frequently work closely with underwriting, legal, and field adjuster teams to ensure thorough evaluation and resolution of claims. They often consult with underwriters to clarify policy coverage, coordinate with adjusters for on-site assessments, and partner with legal teams on complex or disputed claims. This cross-functional collaboration ensures each claim is handled efficiently and accurately, providing both customers and the company with fair outcomes. Effective communication and teamwork are essential skills for success in this role.

What are popular job titles related to Insurance Claim Representative jobs in Ohio?

For Insurance Claim Representative jobs in Ohio, the most frequently searched job titles are:

What job categories do people searching Insurance Claim Representative jobs in Ohio look for?

The top searched job categories for Insurance Claim Representative jobs in Ohio are:

Insurance Claim Representative jobs near you
Infographic showing various Insurance Claim Representative job openings in Ohio as of July 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $48,572 per year, or $23.4 per hour.

Senior Casualty Claim Representative/Claims Specialist-Specialty Human Services

Great American Insurance Group

Cincinnati, OH • On-site

$80K - $120K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 19 days ago

Great American Insurance Group rating

8.8

Company rating: 8.8 out of 10

Based on 31 frontline employees who took The Breakroom Quiz

57th of 309 rated insurance

Job description

Be Here. Be Great. Working for a leader in the insurance industry means opportunity for you. Great American Insurance Group's member companies are subsidiaries of American Financial Group. We combine a "small company" culture where your ideas will be heard with "big company" expertise to help you succeed. With over 30 specialty and property and casualty operations, there are always opportunities here to learn and grow.
At Great American, we value and recognize the benefits derived when people with different backgrounds and experiences work together to achieve business results. Our goal is to create a workplace where all employees feel included, empowered, and enabled to perform at their best.
This position is not eligible for employment visa sponsorship. Applicants must be authorized to work in the United States without the need for current or future sponsorship.
The Specialty Human Services Division (SHS) is proud to serve the Human and Social Services sector for more than 40 years. Since 1980, we've been Protecting Those Who Improve Your Community® and were one of the first carriers to offer niche coverage solutions to nonprofit and service organizations. SHS works with agents to address the coverage needs and loss exposures of more than 16,000 social service and non-profit organizations across the country.
SHS is currently looking for a Casualty Claim Professional. The job grade and title will depend on the successful applicant's level of experience. Great American's culture is built on connection, shared learning, and strong relationships. To support this, employees in this role are expected to be on-site four days a week, with the flexibility to work one day remotely.
Essential Job Functions and Responsibilities
  • Manages a large inventory of claims to evaluate compensability/liability.
  • Plans and conducts claim investigations to confirm coverage and to determine liability, compensability and damages.
  • Determines and negotiates appropriate claim settlements/reserves within prescribed authority. May attend arbitrations, mediations, depositions, or trials.
  • Conveys moderately complex information regarding coverage and settlements to insureds, claimants, and external partners.
  • Authorizes payments in accordance with assigned authority limit and ensures payments are made in a timely manner.
  • Maintains accurate and detailed claim files, including all correspondence, reports, and settlement agreements.
  • Performs other duties as assigned.

Job Requirements
  • Education: Bachelor's Degree in Business Administration, Risk Management and Insurance, Political Science, Pre-law, Paralegal or a related field or equivalent experience.
  • Experience: Generally, a minimum of 3-6 years of experience in property and casualty claims handling. Completion of or continuing progress toward a professional designation preferred, such as Associate in Claims (AIC).
  • Scope of Job/Qualifications: Works within significant limits and authority on assignments of higher technical complexity and coordination. Demonstrates strong analytical, negotiation, and problem-solving skills. Demonstrates knowledge of insurance policies, coverage, and claims handling procedures. Maintains knowledge of industry laws and regulations. Demonstrates ability to organize and prioritize caseloads, ensuring timely resolution of claims. Excellent interpersonal and communication skills with the ability to build relationships and lead negotiations. Proven ability to handle confidential information with discretion.

Business Unit:
Specialty Human Services
Salary Range:
$80,000.00 -$120,000.00
Benefits:
We offer competitive benefits packages for full-time and part-time employees*. Full-time employees have access to medical, dental, and vision coverage, wellness plans, parental leave, adoption assistance, and tuition reimbursement. Full-time and eligible part-time employees also enjoy Paid Time Off and paid holidays, a 401(k) plan with company match, an employee stock purchase plan, and commuter benefits.
Compensation varies by role, level, and location and is influenced by skills, experience, and business needs. Your recruiter will provide details about benefits and specific compensation ranges during the hiring process. Learn more at http://www.gaig.com/careers.
*Excludes seasonal employees and interns.

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