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Insurance Case Manager Jobs in Stevens Point, WI

Portage County, WI

Case Manager

Stevens Point, WI · On-site

$23.32/hr

Provide Case Management for identified clients. * Conduct and keeps notes on weekly individual ... Health insurance - your choice of two health plans- (Health Savings Account associated with a High ...

Acrisure

Case Manager

Stevens Point, WI · On-site

$65K - $75K/yr

This candidate will be integral to the overall management of our insurance policies, from pending case management and policy delivery to underwriting negotiations of Life insurance, disability ...

Forward Service

FSET Case Manager

Wautoma, WI · On-site

$24.25/hr

FSET Case Manager Location: 205 East Main St Suite 29 Wautoma, WI 54982 In this role, you will ... HMO & Dental * 100% company-paid Vision, Life, and Disability Insurance * Matching 401(k) plan * A ...

Forward Service

W-2 Case Manager/FEP

Wautoma, WI · On-site

$24.56/hr

Position: W2 Case Manager/FEP Location: Oshkosh, WI or Wautoma, WI In this role, you will help ... HMO & Dental * 100% company-paid Vision, Life, and Disability Insurance * Matching 401(k) plan * A ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Stevens Point, WI

Insurance Case Manager information

See Stevens Point, WI salary details

$31.6K

$49.4K

$71.9K

How much do insurance case manager jobs pay per year?

As of Aug 31, 2026, the average yearly pay for insurance case manager in Stevens Point, WI is $49,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $57,300.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Stevens Point, WI look for?

The top searched job categories for Insurance Case Manager jobs in Stevens Point, WI are:

What cities near Stevens Point, WI are hiring for Insurance Case Manager jobs?

Cities near Stevens Point, WI with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 1% As Needed, 69% Full Time, 25% Part Time, and 5% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $49,371 per year, or $23.7 per hour.

Case Manager

Stevens Point, WI • On-site

Portage County, WI
See more jobs at Portage County, WIexternal

$23.32/hr

Full-time

Medical, Dental, Life, Retirement, PTO

Posted 13 days ago

Job description

The Portage County Health & Human Services department is hiring a Case Manager to support the Portage House. This is a full-time (40 hrs / week) Monday - Friday position.
Pay range starts at $23.32 / hr
This position provides morning, afternoon and evening coverage at the Portage House, maintains order and safety during shift, provides case management supervises and interacts with clients and ensures the house is kept clean and all rules, policies, and procedures are followed.
What are the primary job duties?
Client Case Management and Supervision
  • Provide Case Management for identified clients.
  • Conduct and keeps notes on weekly individual counseling sessions with each assigned client.
  • Facilitate selected educational/training modules.
  • Facilitate house meetings.
  • Attend weekly staff meetings.
  • Supervise and interact with clients (listen to concerns, encourage pro-social behavior, confront unsafe behavior.)
  • Respond to rule or policy infractions by writing disciplinary reports. Formulate, assign and record disciplinary actions for identified clients.
  • Record client clients' activity and document and complete client reports as assigned.
  • Provide case management and case planning with Department of Community Corrections (DCC) agents and other service providers.
  • Attend supervisory sessions as scheduled.
  • Attend/conduct client interviews.
  • Perform intake and departure procedures with clients

House Coverage and Supervision
  • Maintain order and safety during shift.
  • Monitor clients' activities and whereabouts.
  • Ensure house rules, policies, and clients' commitments are being followed.
  • Answer phone, takes messages, and communicates to other staff regarding clients' activities and behavior.
  • Remain in-house during shift when working independently.
  • Monitor visitors.
  • Provide first aid to clients as needed.
  • Provide limited training to Relief and Night Security staff.
  • Assist with scheduling.
  • Supervise Night Security and Relief staff and student interns.

House Management
  • Responsible for house cleanliness during shift.
  • Assign and monitor clients' house chores.
  • Monitor clients' activities during emergencies to ensure safety and state code compliance.
  • Assign and approve menus.
  • Monitor house maintenance and repair needs.

What are the minimum qualifications?
  • High School diploma or equivalent required. A minimum of two years' post-secondary education in psychology, sociology, social work, or related human services field, or comparable training and experience required.
  • Group and individual case management experience.
  • Any combination of education and experience that provides the equivalent knowledge, skills and abilities required to perform the essential functions of the position.
  • This position requires travel for work-related purposes in certain situations with residents. Must possess a valid driver's license and maintain personal automobile insurance coverage when using personal vehicle for business purposes.
  • Ability to successfully pass a criminal background check.

Portage County offers a GREAT benefit package, which includes the following;
  • Vacation - available on day one!
  • Health insurance - your choice of two health plans- (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan)
  • Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
  • Flexible spending account
  • Dental insurance
  • State of Wisconsin Retirement Plan - County contribution of 7.2%!
  • Paid holidays
  • Paid sick leave
  • Life insurance - premium paid by the County (must work a minimum of 30 hrs/wk)
  • Long term disability insurance - premium paid by the County (must work a minimum of 30 hrs/wk)
  • EAP (Employee Assistance Plan) - paid by the County
  • 457(b) Deferred Compensation Plan
  • Public Student Loan Forgiveness (PSLF) Program

Portage County is an Equal Opportunity Employer

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