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Insurance Case Manager Jobs in Stevens Point, WI

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Insurance Case Manager information

See Stevens Point, WI salary details

$31.6K

$49.4K

$71.9K

How much do insurance case manager jobs pay per year?

As of Aug 6, 2026, the average yearly pay for insurance case manager in Stevens Point, WI is $49,371.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,900.00 and $57,300.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Stevens Point, WI look for? The top searched job categories for Insurance Case Manager jobs in Stevens Point, WI are:
What cities near Stevens Point, WI are hiring for Insurance Case Manager jobs? Cities near Stevens Point, WI with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Stevens Point, WI as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $49,371 per year, or $23.7 per hour.

Justice Program Technician (Males Only)

State of Wisconsin Division of Personnel Management

Stevens Point, WI • On-site

$19.95/hr

Other

Medical, Dental, PTO

Posted 3 days ago

New

Job description

The Portage County Justice Programs department is hiring a part-time, 20 hours / week, Justice Program Technician (Males Only).
This is an excellent opportunity for individuals passionate about criminal justice, human services, or healthcare who want to gain hands-on experience and make a real impact in their community.
Why Apply?

  • Flexible part-time schedule
  • Meaningful work supporting justice programs
  • Great stepping stone for careers in criminal justice, social services, or healthcare
The Justice Programs Technician is a critical member of the Portage County Justice Programs team, responsible for collecting, processing, and documenting biological samples in accordance with Wisconsin standards. This position ensures the integrity of the drug and alcohol testing process, which supports participant accountability, program compliance, and overall public safety.
2026 pay range starts at $19.95 / hr
What are the primary job duties?
  • Administer same gender observed urine drug screens and/or other biological sample collections (e.g., oral swabs, breathalyzers) in a professional, respectful, and trauma-informed manner.
  • Adhere strictly to chain of custody protocols to ensure the accuracy and integrity of all samples collected.
  • Conduct initial specimen validity checks (temperature, appearance) and document results clearly and accurately.
  • Maintain and update participant testing schedules in coordination with Drug Treatment Court team and case management staff.
  • Ensure proper storage, packaging, and transportation of samples for laboratory analysis.
  • Maintain meticulous records of all tests, including documentation of missed tests, refusals, and non-compliance, following Wisconsin Treatment Court, Diversion Programs, and Day Report data reporting requirements.
  • Provide timely, precise reports to the case management team for case review and court proceedings.
  • Communicate test results to the case management team members in a timely and confidential manner.
  • Assist in maintaining inventory of testing supplies and ensure the cleanliness and security of the testing environment.
  • Attend staff meetings, training sessions, and professional development programs as required by the court or state standards.
  • Uphold ethical standards and confidentiality as mandated by HIPAA, Wisconsin statutes, and court policies.
  • Treat all participants with respect, neutrality, and fairness, recognizing the therapeutic and judicial goals of the various justice programs.
  • Communicate clear instructions regarding testing procedures and ensure a supportive, structured environment that promotes accountability for participants.
  • Perform CCAP (Consolidated Court Automation Programs) background checks on assigned cases.
  • Monitor cases designated for court date only reminders
  • Send timely court date reminders to relevant parties, as needed.
What are the minimum job qualifications?
  • High School diploma or equivalent required.
  • Post-secondary education in criminal justice, human services, healthcare, or a related field preferred.
  • Minimum of one (1) year experience in drug testing, medical collection, criminal justice, human services, or a related field preferred.
  • Any combination of education and experience necessary to perform the essential functions of the position.
Schedule:
Hours vary weekly with times from 6:45 am-10 am and/or 1-4:30 pm, as well as rotating Saturdays & Sundays 6:45am-10am. Some flexibility allowed in weekly scheduling.
Portage County offers a GREAT benefit package, which includes the following;
  • Vacation - available on day one!
  • Health insurance - your choice of two health plans - (Health Savings Account associated with a High Deductible Health Plan with a County contribution or a PPO Co-pay plan)
  • Wellness incentive plan offered with health insurance enrollment! Earn up to $600 per year!
  • Flexible spending account
  • Dental insurance
  • Paid holidays
  • Paid sick leave
  • EAP (Employee Assistance Plan) - paid by the County
  • 457(b) Deferred Compensation Plan

If you're ready to start a rewarding role that makes a difference, apply today!
Portage County is an Equal Opportunity Employer

Apply