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Insurance Case Manager Jobs in Pewaukee, WI (NOW HIRING)

NRG MGMT LLC

Case Manager

Germantown, WI · On-site

$21 - $27/hr

Life Insurance * Paid Time Off (PTO) * Tuition Reimbursement * Professional Development Assistance ... Case Manager position with Engage Wellness. Join our team and make a difference in the lives of ...

communitycare

Case Manager

Waukesha, WI · Hybrid

$20 - $25.75/hr

Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage. Case Manager Job Schedule: * Monday to Friday, 8:00 AM-4:30 PM About ...

Community Care, Inc.

Case Manager

Mequon, WI · On-site

$17.75 - $22.75/hr

Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage. Case Manager Job Schedule: * Monday to Friday, 8:00 AM-4:30 PM About ...

Community Care, Inc.

Case Manager

West Bend, WI · On-site

$20.25 - $26/hr

Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage. Case Manager Job Schedule: * Monday to Friday, 8:00 AM-4:30 PM About ...

communitycare

Case Manager

West Bend, WI · On-site

$20.25 - $26/hr

Regular local travel, requiring use of personal vehicle, valid driver's license, and proof of required insurance coverage. Case Manager Job Schedule: * Monday to Friday, 8:00 AM-4:30 PM About ...

Forward Service

FSET Case Manager

Jefferson, WI · On-site

$24.25/hr

FSET Case Manager Location: 222 South Wisconsin Dr Jefferson , WI 5354 What You'll Do As an FSET ... insurance ✅ 100% company-paid vision insurance ✅ 100% company-paid life and disability ...

Ascension

Case Management Manager

Mequon, WI

$99K/yr

Other benefits: optional legal and pet insurance, transportation savings and more How you'll make an impact in this role * Manage assigned case managers, related activities and workflow to ensure ...

Ascension

Case Management Manager

Mequon, WI

$17.75 - $22.75/hr

Case Manager credentialed from the Commission for Case Manager Certification (CCMC) preferred ... Benefits Paid time off (PTO)Various health insurance options & wellness plansRetirement benefits ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Pewaukee, WI

Insurance Case Manager information

See Pewaukee, WI salary details

$31.8K

$49.8K

$72.4K

How much do insurance case manager jobs pay per year?

As of Sep 1, 2026, the average yearly pay for insurance case manager in Pewaukee, WI is $49,751.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,200.00 and $57,700.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
More about Insurance Case Manager jobs

What job categories do people searching Insurance Case Manager jobs in Pewaukee, WI look for?

The top searched job categories for Insurance Case Manager jobs in Pewaukee, WI are:

What cities near Pewaukee, WI are hiring for Insurance Case Manager jobs?

Cities near Pewaukee, WI with the most Insurance Case Manager job openings:

Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Pewaukee, WI as of August 2026, with employment types broken down into 94% Full Time, and 6% Part Time. Highlights an 94% In-person, and 6% Remote job distribution, with an average salary of $49,751 per year, or $23.9 per hour.

Case Manager

NRG MGMT LLC

Germantown, WI • On-site

$21 - $27/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 4 days ago

Job description

Case Manager

Engage Wellness
Wisconsin
$45,000–$55,000 per year, depending on experience

About the Role

Engage Wellness is seeking a compassionate and reliable Case Manager to support adults participating in our behavioral health and recovery programs. The Case Manager plays a vital role in creating a safe, supportive, and structured environment while helping clients successfully engage in treatment and recovery services.

Responsibilities
  • Monitor client participation and progress throughout daily programming.
  • Provide case management services and support client needs.
  • Assist clients with accessing community resources and support services.
  • Enforce program rules and expectations while maintaining a positive therapeutic environment.
  • Help resolve conflicts and provide supportive guidance to clients.
  • Facilitate educational, motivational, and recovery-focused groups.
  • Monitor on-site AA/NA meetings and assist with recovery programming.
  • Transport clients to scheduled activities or coordinate transportation as needed.
  • Communicate concerns, incidents, and client progress with the treatment team.
  • Maintain accurate documentation and client confidentiality.
  • Comply with all agency policies, procedures, and safety standards.
  • Perform other duties as assigned.
Education
  • Some college coursework preferred.
  • Human Services, Psychology, Social Work, Sociology, or related fields are a plus.
Experience
  • At least six (6) months of experience in Human Services or a related field preferred.
  • Previous experience in mental health, substance use treatment, addiction recovery, counseling, case management, or other behavioral health settings is strongly preferred.
Certifications
  • CPR certification required within 90 days of hire.
  • Valid driver's license with a good driving record preferred.
What We're Looking For
  • Strong communication and interpersonal skills.
  • Ability to work effectively with adults in recovery and behavioral health programs.
  • Professionalism, empathy, and a client-centered approach.
  • Strong organizational and documentation skills.
  • Ability to work independently and as part of a multidisciplinary team.
Benefits
  • 401(k) with Company Match
  • Health, Dental, and Vision Insurance
  • Life Insurance
  • Paid Time Off (PTO)
  • Tuition Reimbursement
  • Professional Development Assistance
Work Environment
  • Primarily indoor, temperature-controlled setting.
  • Regular use of computers, phones, and office equipment.
  • Position may require transporting clients and participating in client activities.
  • Medium to high level of interaction with individuals experiencing behavioral health and substance use challenges.
Apply Today

If you are passionate about helping adults achieve stability, recovery, and personal growth, we encourage you to apply for the Case Manager position with Engage Wellness.

Join our team and make a difference in the lives of those we serve every day.

Apply