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Insurance Case Manager Jobs in Washington (NOW HIRING)

CAN

Case Manager

Catonsville, MD · On-site

$58K/yr

Vision insurance * Wellness resources Summary/Objective Under the close supervision of a Clinical Director, the Case Manager provides direct professional social work services and case management to ...

Addiction Recovery

Case Manager

Laurel, MD · On-site

JOB SUMMARY : The Case Manager plays a critical role in supporting patients throughout their ... Health insurance and benefits enrollment * Primary care and specialty medical providers * Mental ...

Addiction Recovery

Case Manager

Crownsville, MD · On-site

JOB SUMMARY : The Case Manager plays a critical role in supporting patients throughout their ... Health insurance and benefits enrollment * Primary care and specialty medical providers * Mental ...

Mainspring Recovery

Case Manager

Dumfries, VA · On-site

$50K - $65K/yr

Track and follow up on outstanding referrals, appointments, transportation needs, and insurance-related requirements * Document all case management and coordination activities thoroughly in the ...

Grant Associates

Case Manager

Washington, DC · Hybrid

$24.04/hr

... Insurance • Employer 401k Contributions • Employee Referral Bonus • Employee Assistance ... Case Managers maintain a caseload of 50-60 customers and are responsible for meeting monthly ...

Infinitely Consulting

Case Manager

Rockville, MD · On-site

Current commercial liability insurance. Experience: * At least one (1) year providing Case Management. * At least one (1) year in providing sexual health education and health issues impacting PLWHA.

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

U.S.VETS

Case Manager III

Washington, DC · On-site

$21.25 - $27.50/hr

Case Manager III Looking for a rewarding position? How would you like to serve those who served? If ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Embark Behavioral Health

Case Manager

Rockville, MD

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

U.S.VETS

Case Manager II

Washington, DC · On-site

$23.08 - $28.85/hr

Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Xometry

Case Manager III

North Bethesda, MD · Hybrid

$20 - $25.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... insurance; generous paid time off including vacation, sick leave, floating and fixed holidays ...

Xometry

Case Manager III

Gaithersburg, MD · Hybrid

$21.50 - $27.75/hr

As a Case Manager III, you will drive resolution of high-impact cases involving customers ... insurance; generous paid time off including vacation, sick leave, floating and fixed holidays ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Washington

Insurance Case Manager information

See Washington salary details

$36.8K

$57.6K

$83.8K

How much do insurance case manager jobs pay per year?

As of Aug 3, 2026, the average yearly pay for insurance case manager in Washington is $57,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $66,800.00 per year, depending on experience, location, and employer.

What does an Insurance Case Manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an Insurance Case Manager, and why are they important?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What Is an Insurance Case Manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

How does an Insurance Case Manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Washington? For Insurance Case Manager jobs in Washington, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Washington look for? The top searched job categories for Insurance Case Manager jobs in Washington are:
What cities in Washington are hiring for Insurance Case Manager jobs? Cities in Washington with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Washington as of July 2026, with employment types broken down into 1% As Needed, 80% Full Time, 16% Part Time, and 3% Contract. Highlights an 88% Physical, 3% Hybrid, and 9% Remote job distribution, with an average salary of $57,583 per year, or $27.7 per hour.

Case Manager

CAN

Catonsville, MD • On-site

$58K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

Re-posted 16 days ago

Job description

Benefits:
  • 401(k)
  • 401(k) matching
  • Competitive salary
  • Dental insurance
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development
  • Vision insurance
  • Wellness resources

Summary/Objective 
Under the close supervision of a Clinical Director, the Case Manager provides direct professional social work services and case management to homeless populations such as children, seniors, substance abusers, and physically or mentally ill individuals. 
The Case Worker will have two areas of Case Management focus:  Housing and Linkage with Benefits and Community Service Providers. This worker will assess client needs and strengths, create service plans and implement through referral and linkage to Agency and Community resources for entitlement programs, employment and vocational rehabilitation services, mental health services as well as to numerous other essential support services for homeless clients. Monitoring and ongoing assessment are essential components of this worker’s duties to assist clients to become physically and mentally healthier, housed and in safe stable environments and as independent as possible. At all times, the Case Manager will provide -customer service to both internal and external customers that meets or exceeds the standards set by the Agency. 
Key Responsibilities: 
  • Data Collection and Reporting - All pertinent data will be entered into the HMIS database and will be updated in a timely manner.  Client contact sheets will be maintained listing clients served, services rendered and the nature of direct and collateral contacts. Monthly, Quarterly and Annual reports will be generated which will include but not be limited to the number of unduplicated clients, client encounters, collateral contacts, access to case management, and a breakdown of the services rendered. Case load numbers, demographic information and other data is to be tracked, analyzed, and reported. 
  • Attends staff conferences and meetings related to the progress of clients. Contributes to program evaluation and research. Prepares case histories and other reports, maintains records on social services rendered, and monitors activities of patients/clients. 
  • Maintains contact with other health, education, and welfare agencies and professionals to assure that the needs of clients are met. Interprets specific program policies and procedures to clients and other interested parties. 
  • All other duties as assigned. 
Training and Experience 
  • Possession of a master's degree in social work from a college or university approved by the Council of Social Work Education, or possession of a license, issued by the Maryland Board of Social Work Examiners, as a Graduate Social Worker preferred. 
Knowledge, Skills, and Abilities (Entry Level) 
  • Knowledge of the principles, practices, and theories of social work and human behavior. 
  • Knowledge of the diagnosis, treatment, and management of social, mental, and emotional dysfunctions. Knowledge of current social, economic, and health problems. Knowledge of individual, family and group therapy dynamics and techniques. 
  • Skill in applying social work theories and principles to a variety of case settings. Writing skills are necessary to complete forms, case histories, and reports. 
  • Good interpersonal skills. 
  • Ability to gather and assess information for the purpose of evaluation or assessment. 
  • Ability to assess the needs of clients. Ability to assist in developing effective treatment or service programs for individuals and to provide crisis intervention. 
  • Ability to interpret and apply Federal, State, and local guidelines, regulations, and procedures for practicing social work services. 
  • Ability to prepare accurate and comprehensive reports. Ability to establish effective working relationships with all contacts.  
Knowledge, Skills, and Abilities (Full Performance) 
  • Knowledge of applicable Federal, State, and local regulations, procedures, and guidelines. Knowledge of alternate and additional resources for clients. 
SUPPLEMENTAL INFORMATION
Physical and Environmental Conditions: The work of this classification is essentially sedentary but may include occasional walking, standing, and/or other limited physical activities. Some positions within this classification require traveling between work sites. 
Position Type/Expected Hours of Work 
This is a Full-Time position. Schedule to be discussed with Manager. 
 
Travel 
Some travel is expected. 
 
AAP/EEO Statement 
Community Assistance Network is an equal opportunity employer. 
This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.