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Insurance Case Manager Jobs in Washington (NOW HIRING)

Interdynamics Inc

Case Manager

Hyattsville, MD · On-site

$20 - $25.75/hr

The Case Manager plays a pivotal role in coordinating and delivering comprehensive support services ... Work as a bridge between the client, family, doctors insurance companies and other agencies.

House of Ruth

Case Manager

Washington, DC

$55K - $70K/yr

Case Manager ID: 1058 Location: Washington, DC More about this job > Description Job Title: Case ... Life/AD&D Insurance * Retirement Plan * Tuition Assistance Program * Paid Time Off and Holidays

Grant Associates

Case Manager

Washington, DC · Hybrid

$24.04/hr

... Insurance • Employer 401k Contributions • Employee Referral Bonus • Employee Assistance ... Case Managers maintain a caseload of 50-60 customers and are responsible for meeting monthly ...

Infinitely Consulting

Case Manager

Rockville, MD · On-site

$25 - $40/hr

Current commercial liability insurance. Experience: * At least one (1) year providing Case Management. * At least one (1) year in providing sexual health education and health issues impacting PLWHA.

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Chevy Chase, MD · On-site

$24.05 - $31.25/hr

As a Case Manager , you will lead the coordination of education success plans, conduct intake ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

U.S.VETS

Case Manager III

Washington, DC · On-site

$21.25 - $27.50/hr

Case Manager III Looking for a rewarding position? How would you like to serve those who served? If ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Rockville, MD

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

U.S.VETS

Case Manager II

Washington, DC

$23.08 - $28.85/hr

Case Manager II The Case Manager II reports directly to the Program Coordinator of the U.S.VETS ... Maintains confidentiality in compliance with the Health Insurance Portability and Accountability ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Embark Behavioral Health

Case Manager

Rockville, MD · On-site

$26.45 - $28.85/hr

Embark Behavioral Health is seeking a compassionate Case Manager to support our Intensive ... Comprehensive Benefit Program that includes medical insurance, dental insurance, vision insurance ...

Addiction Recovery

Entry-Level Case Manager

Laurel, MD · On-site

$20 - $25.75/hr

JOB SUMMARY : The Case Manager plays a critical role in supporting patients throughout their ... Health insurance and benefits enrollment * Primary care and specialty medical providers * Mental ...

New

Addiction Recovery

Entry-Level Case Manager

Crownsville, MD · On-site

$20 - $25.75/hr

JOB SUMMARY : The Case Manager plays a critical role in supporting patients throughout their ... Health insurance and benefits enrollment * Primary care and specialty medical providers * Mental ...

New

Sasha Bruce Youthwork Inc

Case Manager

Washington, DC · On-site

$22.75 - $29.25/hr

Case Manager Full Time Washington, DC, US About Us: Sasha Bruce Youthwork (SBY) is the leading ... In addition to competitive pay, we offer health, dental, and vision benefits, life insurance, 12 ...

Mary T., Inc.

Case Manager

Millersville, MD · On-site

$21 - $23/hr

The Case Manager will work under the direction of the Program Manager to ensure the proper ... Handling client medical insurance issues, preauthorization for specialty medical appointments.

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Insurance Case Manager information

See Washington salary details

$36.8K

$57.6K

$83.8K

How much do insurance case manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for insurance case manager in Washington is $57,583.00, according to ZipRecruiter salary data. Most workers in this role earn between $44,200.00 and $66,800.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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The top searched job categories for Insurance Case Manager jobs in Washington are:

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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Washington as of August 2026, with employment types broken down into 100% Full Time. Highlights an 86% In-person, 4% Hybrid, and 10% Remote job distribution, with an average salary of $57,583 per year, or $27.7 per hour.

Case Manager

Hyattsville, MD • On-site

Interdynamics Inc
Offices of Mental Health Practitioners • 11 - 50 employees
Learn more about Interdynamics Incexternal

$20 - $25.75/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 4 days ago

Job description

 

About the Role:

The Case Manager plays a pivotal role in coordinating and delivering comprehensive support services to individuals and families in need, ensuring their well-being and stability. This position involves assessing client needs, developing personalized care plans, and facilitating access to appropriate resources and services within the community. The Case Manager acts as a liaison between clients, healthcare providers, social service agencies, and other stakeholders to promote effective communication and continuity of care. A critical outcome of this role is to empower clients through advocacy, crisis intervention, and ongoing support, ultimately improving their quality of life and fostering long-term self-sufficiency. The Case Manager also contributes to program development and evaluation to enhance service delivery and address emerging community needs.

Minimum Qualifications:

  • Independent License: LCSWC or LCPC
  • Minimum of two years of experience in case management or social services.
  • Strong knowledge of mental health issues, child welfare, and community resources.
  • Child welfare and work experience with vulnerable populations.
  • Excellent communication and organizational skills.

Preferred Qualifications:

  • Master’s degree in Social Work (MSW) or related discipline.
  • Certification in Case Management (CCM) or equivalent credential.
  • Experience working with diverse populations and in multidisciplinary teams.
  • Familiarity with program development and evaluation methodologies.
  • Proficiency with electronic health records.

Responsibilities:

  • Assess client needs for mental, physical and social situations.
  • Advocates support to clients by protecting their rights to medical, financial and legal needs.
  • Work as a bridge between the client, family, doctors insurance companies and other agencies.
  • Monitor ongoing treatment successes and recommend adjustments.
  • Conduct comprehensive assessments of clients’ social, emotional, and health needs to develop individualized care and discharge plans.
  • Coordinate and monitor services by collaborating with providers, social service agencies, and community resources to ensure clients receive timely and appropriate support.
  • Provide crisis intervention and conflict resolution to address urgent client situations and stabilize their circumstances.
  • Maintain detailed and accurate case records, documenting client progress, service delivery, and outcomes in compliance with organizational and regulatory standards.
  • Participate in program development initiatives by identifying gaps in services and recommending improvements to enhance client outcomes and operational efficiency.

Skills:

The required skills such as case management, social services, and crisis intervention are essential for assessing client needs and coordinating appropriate care plans effectively. Mental health knowledge and human services expertise enable the Case Manager to understand complex client situations and provide empathetic, informed support. Conflict resolution skills are applied daily to navigate challenging interactions and ensure positive outcomes for clients. Ensures safety and compliance with legal standards. Program development skills that contribute to service improvements, enhancing the overall impact of the organization’s offerings.


Benefits:

  • 401(k)
  • Dental insurance
  • Employee assistance program
  • Employee discount
  • Health insurance
  • Vision insurance
  • Dental insurance
  • Life insurance
  • Paid time off
  • Retirement plan (401K)


Schedule:

  • 8 hour shift
  • Day shift
  • Monday to Friday
  • Occasional weekends as requested

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