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Insurance Case Manager Jobs in Spokane, WA (NOW HIRING)

AHG MASTER

Case Manager

Mead, WA · On-site

$21 - $23/hr

We are looking for a motivated individual to fulfill our Case Manager position in Mead, WA Position ... Vision insurance

Genex

Vocational Case Manager

Spokane, WA · On-site

$20.25 - $24.50/hr

... insurance company, state, or other regulatory bodies. • Coordinates case management with attorneys, insurance carriers, physicians, employers, and claimants. Serves as a main liaison in the ...

genex

Vocational Case Manager

Spokane, WA

$20.25 - $24.50/hr

Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary paperwork for the insurance company, state, or other regulatory bodies. Coordinates case management ...

Dungarvin

Supportive Housing Case Manager

Spokane, WA · On-site

$23 - $25.65/hr

Our Housing team is responsible for providing case management services and life skill development ... Life Insurance for eligible employees * 401 K plan with up to 3% employer match for eligible ...

Dungarvin

Supportive Housing Case Manager

Spokane, WA

$23 - $25.65/hr

Our Housing team is responsible for providing case management services and life skill development ... Life Insurance for eligible employees * 401 K plan with up to 3% employer match for eligible ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Spokane, WA

Insurance Case Manager information

See Spokane, WA salary details

$32.9K

$51.4K

$74.8K

How much do insurance case manager jobs pay per year?

As of Aug 5, 2026, the average yearly pay for insurance case manager in Spokane, WA is $51,407.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,400.00 and $59,700.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What job categories do people searching Insurance Case Manager jobs in Spokane, WA look for? The top searched job categories for Insurance Case Manager jobs in Spokane, WA are:
What cities near Spokane, WA are hiring for Insurance Case Manager jobs? Cities near Spokane, WA with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Spokane, WA as of July 2026, with employment types broken down into 1% As Needed, 73% Full Time, 23% Part Time, and 3% Contract. Highlights an 87% Physical, 3% Hybrid, and 10% Remote job distribution, with an average salary of $51,407 per year, or $24.7 per hour.

Case Manager

AHG MASTER

Mead, WA • On-site

$21 - $23/hr

Other

Medical, Dental, Vision, Retirement, PTO

Re-posted 29 days ago

Job description

Royal Life Centers– Mead, WA

We are a nationally recognized substance abuse treatment company with facilities in Arizona and Washington. Royal Life Center’s primary mission is to provide quality and individualist substance abuse treatment at all levels of care. Our employees are the heart of our company and we look forward to the new addition.

We are looking for a motivated individual to fulfill our Case Manager position in Mead, WA

Position Schedule: Monday-Friday 8:00am - 430pm 

Responsibilities for this position include:

  • Build positive relationships with clients, clinical staff and medical staff.
  • Monitors patient conformance with program schedule, reports problems and informs supervisor.
  • Makes daily assignment checks and discusses results with each patient.
  • Monitors patient participation and reports problems to supervisor.
  • Provides case management services (Arranges Transportation, Case coordination for FMLA and short Term Disability, Acts as liaison for legal issues)
  • Assists with placement in state-funded facilities
  • Prepares educational and motivational lectures and groups.
  • Maintains the confidentiality of all patient and facility activities.
  • Resolves conflicts through general and supportive advice.
  • Maintains open communication line with facility staff, attending physicians and families.

Qualifications:

  • Must be 18+ years old
  • Pass criminal background check
  • Pass pre-employment drug screen
  • Must obtain AAC upon hire 

Benefits Include for Full Time Employment: Medical, Dental and Vision Insurance, two weeks of paid vacation and paid holidays after 90 day probationary period.

Compensation Based on Experience

Job Type: Full-time

Benefits:

  • 401(k)
  • 401(k) matching
  • Dental insurance
  • Flexible spending account
  • Health insurance
  • Health savings account
  • Paid time off
  • Vision insurance

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