Insurance Case Manager Jobs in Illinois (NOW HIRING)

About us:

When you join the Arrowleaf team, you are committing to a meaningful career where your work will make a difference for your neighbors throughout Southern Illinois and strengthen our region as a whole. You’ll have a chance to build well-being not just for the people you work with, but for yourself as well, as you gain life-changing experiences, enjoy highly competitive benefits, and experience unmatched opportunities for advancement.

Mission: Arrowleaf’s mission is to help all Southern Illinoisans reach their full potential. We provide resources and opportunities that support individuals of all ages so they can thrive, make our communities more vibrant, and build economic prosperity that benefits everyone.

Vision: We envision a Southern Illinois where all individuals are contributing to a community that is safe and vibrant for everyone.

Visit our website: myarrowleaf.org/employment to learn more about Arrowleaf

Job Title: Case Manager (Community Support Team) 

Home Office: Vienna, IL; Anna, IL; or Cario, IL. Location dependent on closest to home residence and availability. 

Area of Focus: Behavioral Health 

Program(s): Behavioral Health: Outpatient Mental Health Programming helps individuals build life skills and well-being through behavioral health counseling, psychiatric care, and other care coordination and support services. SAMHSA CCBHC: Serves individuals living with a mental or substance use disorder who seeks care, including those with severe mental illness (SMI), substance use disorder (SUD) including opioid use, children and adolescents with serious emotional disturbance (SED), individuals with co-occurring mental and substance disorders (COD), and individuals experiencing a mental health or substance-related crisis.

Immediate Supervisor: Programs Director 

Hours of Work: Full-time, 40 hours/week. Afterhours on-call rotation required. 

Case Manager Minimum Qualifications: Bachelor’s Degree in Human Services or related field must qualify as a Mental Health Professional (MHP). 

Case Manager Skills & Knowledge: Knowledge of behavioral and human development theories and practices; skilled in the delivery of case management/care coordination services, knowledge of local health and human services resources, conflict resolution, excellent written and oral communication skills, excellent computer skills; knowledge of basic crisis intervention and conflict resolution techniques. 

Case Manager Special Requirements: Travels to off-site/community-based locations for direct service delivery; participates in after-hours crisis response rotation; ability to schedule evening appointments; maintains and provides proof of a valid driver's license; maintains and provides proof of personal vehicle liability insurance; at least 21 years of age; maintain First Aid & CPR certification; must complete required registry clearances and criminal fingerprint background checks; use personal vehicle when agency vehicle is not available. 

Case Manager Job duties include, but are not limited to:

• Provide community-based support to build on independent activities of daily living such as grocery shopping, attending medical appointments, assisting with medication reminders, social skills training and development, money management and budgeting skills, and coping skills development.
• Works collaboratively with the behavioral health treatment team to identify program goals and monitor progress in treatment; intervenes by way of conducting activities such as skill building, advocacy, recovery management planning, and support and consultation to improve the overall health and well-being of the client served and overall level of functioning in identified areas of life.
• Facilitates communication across agency staff and applicable programs to ensure continuity of care and timely follow-up for individuals accessing behavioral health services.
• Assists as needed with setting up transitions in care and appropriate linkages for those entering or exiting higher level of care.
• Teaches life-management and daily living skills to clients that translate to their natural environment with an emphasis on developing natural supports.
• Completes direct service billing requirements in an efficient and timely manner as defined on the Direct Service Requirement form.
• Completes all required forms and documentation in a timely and efficient manner.
• Demonstrates active involvement in team/program meetings, supervision, and agency/community events and activities as assigned.
• Provides crisis response and intervention services to clients by utilizing short-term crisis intervention and conflict resolution techniques and referral to appropriate health and human service resources.

Case Manager Salary Range: $45,052 - $47,837 annually (pay is dependent on education level and credentials) 

*This is a bargaining unit, union position