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Insurance Case Manager Jobs in Connecticut (NOW HIRING)

Pathways, Inc.

Social Worker / Case Manager

Greenwich, CT · On-site

$52K - $60K/yr

Social Worker / Case Manager Job Title: Social Worker / Case Manager Job Type: Full-Time Department ... Medical and Dental Insurance * Employee Assistance Program (EAP) * Professional Development and ...

Crawford and Company

RN Case Manager

Hartford, CT · On-site

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary ... You'll support patients/employees receiving benefits under insurance lines including Workers ...

genex

Bilingual Medical Field Case Manager

Hartford, CT

$21.75 - $27.50/hr

Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ... Acquires and maintains knowledge of developments in the medical case management field. Keeps ...

Genex

Bilingual Medical Field Case Manager

Hartford, CT · On-site

$21.75 - $27.50/hr

... paperwork for the insurance company, state, or other regulatory bodies. • Maintains ... Prior case management experience preferred. MINIMUM QUALIFICATIONS: A current, unrestricted license ...

genex

Bilingual Medical Field Case Manager

Hartford, CT

$21.75 - $27.50/hr

Completes insurance carrier reports on a monthly (or as required) basis, as well as other necessary ... Acquires and maintains knowledge of developments in the medical case management field. Keeps ...

Enlyte

Medical Field Case Manager

Hartford, CT · On-site

$70K - $95K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

Enlyte

Medical Field Case Manager

Hartford, CT · On-site

$70K - $95K/yr

Case Manager Perks: Mileage Reimbursement Case Management Bonus Plan Perks: Full and comprehensive ... and AD&D Insurance, 401(k), Tuition Reimbursement, and an array of resources that encourage a ...

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Showing results 41-60

All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Connecticut

Insurance Case Manager information

See Connecticut salary details

$30.9K

$48.4K

$70.4K

How much do insurance case manager jobs pay per year?

As of Aug 10, 2026, the average yearly pay for insurance case manager in Connecticut is $48,365.00, according to ZipRecruiter salary data. Most workers in this role earn between $37,100.00 and $56,100.00 per year, depending on experience, location, and employer.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.
More about Insurance Case Manager jobs
What are popular job titles related to Insurance Case Manager jobs in Connecticut? For Insurance Case Manager jobs in Connecticut, the most frequently searched job titles are:
What job categories do people searching Insurance Case Manager jobs in Connecticut look for? The top searched job categories for Insurance Case Manager jobs in Connecticut are:
What cities in Connecticut are hiring for Insurance Case Manager jobs? Cities in Connecticut with the most Insurance Case Manager job openings:
Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Connecticut as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 92% In-person, and 8% Remote job distribution, with an average salary of $48,365 per year, or $23.3 per hour.

Social Worker / Case Manager

Pathways, Inc.

Greenwich, CT • On-site

$52K - $60K/yr

Full-time

Medical, Dental, PTO

Posted 18 days ago

Job description

Social Worker / Case Manager

Job Title: Social Worker / Case Manager
Job Type: Full-Time
Department: Clinical Services
Reports To: Clinical Director
Location: Greenwich, CT

Position Summary

Pathways, Inc. is seeking a compassionate, organized, and recovery-oriented Social Worker/Case Manager to provide comprehensive case management, counseling, advocacy, and supportive services to adults living with chronic and severe mental illness. The Social Worker/Case Manager serves as the primary coordinator of care, helping clients achieve greater independence, stability, and quality of life through individualized treatment planning and community-based support services.

Essential Duties and Responsibilities
  • Conduct psychosocial assessments and develop individualized treatment and service plans.
  • Provide case management, supportive counseling, crisis intervention, and advocacy services.
  • Coordinate medical, psychiatric, housing, vocational, financial, and community support services.
  • Assist clients with activities of daily living, benefits management, appointment scheduling, transportation planning, and community integration.
  • Monitor client progress and adjust service plans as needed to support recovery goals.
  • Maintain accurate, timely, and compliant documentation within the Electronic Health Record (EHR) system.
  • Complete all required state, agency, contractual, and accreditation documentation.
  • Participate in interdisciplinary team meetings, case conferences, and treatment planning sessions.
  • Provide support during client admissions, transitions, and discharges.
  • Collaborate with families, conservators, healthcare providers, and community partners to ensure continuity of care.
  • Participate in on-call coverage as assigned.
  • Adhere to all agency policies, procedures, confidentiality standards, and professional ethics.
Required QualificationsEducation
  • Bachelor's degree in Social Work, Psychology, Human Services, Counseling, or a related field required.
  • Master's Degree in Social Work (MSW) or related behavioral health field preferred.
Experience
  • Minimum of two (2) years of experience providing case management or behavioral health services to individuals with serious mental illness.
  • Experience working in community mental health, residential services, supportive housing, or related settings preferred.
Licenses and Certifications
  • Valid Connecticut driver's license with an acceptable driving record.
  • Reliable transportation and ability to transport clients when necessary.
Knowledge, Skills, and Abilities
  • Knowledge of mental health treatment, recovery-oriented practices, and case management principles.
  • Understanding of community resources and federal, state, and local entitlement programs.
  • Strong assessment, problem-solving, and crisis intervention skills.
  • Excellent verbal, written, and interpersonal communication skills.
  • Strong organizational and time-management abilities.
  • Ability to work independently while functioning effectively within a multidisciplinary team.
  • Proficiency in Microsoft Office 365 and Electronic Health Record (EHR) systems.
  • Commitment to person-centered care, cultural competency, and professional ethics.
Physical Requirements
  • Ability to sit, stand, walk, bend, and reach throughout the workday.
  • Ability to travel within the community to client homes, appointments, and agency locations.
  • Ability to safely transport clients when required.
Benefits
  • Competitive salary
  • Generous Paid Time Off (PTO)
  • Medical and Dental Insurance
  • Employee Assistance Program (EAP)
  • Professional Development and Training Opportunities
  • Supportive and Mission-Driven Work Environment