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Insurance Case Manager Jobs in Hartford, CT (NOW HIRING)

oakhill

Case Manager

Portland, CT · On-site

$20.38/hr

Clinical Case Manager-Residential Program (Adult) 15CM4 Gilead Community Services is seeking an ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

Gilead Community Services

Case Manager

Portland, CT · On-site

$20.38/hr

Clinical Case Manager-Residential Program (Adult) 15CM4 Gilead Community Services is seeking an ... Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%) * Employer-provided ...

oakhill

GILEAD - Case Manager

Middletown, CT

$20.83/hr

About the position: The Clinical Case Manager for Gilead's Middletown area adult supported ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

Boca Recovery Center

Case Manager

Springfield, MA

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Professional ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Professional ...

Boca Recovery Center

Case Manager

Springfield, MA · On-site

$20 - $25.75/hr

Case Manager Location: On Site - Springfield, Massachusetts Department: Clinical Services Reports ... Health Insurance * Retirement Plans * Disability Coverage * Paid Time Off * Professional ...

Catholic Charities

VOCA Case Manager

Hartford, CT · On-site

$50K/yr

This role provides case management services to clients to empower them and improve their self ... Medical, Prescription, Dental and Vision insurance For a Secure Future: Life, AD&D and Long-term ...

oakhill

GILEAD - Case Manager- Union

Middletown, CT

$20.38/hr

Clinical Case Manager-Residential Program (Adult) Gilead Community Services is seeking an attentive ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

oakhill

GILEAD - Case Manager- Union

Cromwell, CT · On-site

$20.38/hr

The Clinical Case Manager for Gilead's Cromwell adult supervised apartment program works M, T, W ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

Mercy Housing & Shelter Corp

Case Manager

Middletown, CT · On-site

$23 - $25/hr

... participate in Case Management meetings, conferences, seminars, and trainings as required ... of automobile insurance. Compensation & Benefits * $23-$25 per hour, based on experience plus ...

Gándara Center

Case Manager | GARP

Springfield, MA · On-site

$24.50/hr

Health, Dental, Vision, Pet and Life Insurance * Paid vacations * Paid holidays * 8 discretionary ... Case Manager Work Location: Springfield, Ma. *Bilingual Candidates Encouraged to Apply *EOE M/F/D/V

Crawford & Company

RN Case Manager

Hartford, CT · On-site

RN Case Manager - Hartford, CT Region Now hiring: RN Case Manager - Hartford, CT Region Work from ... You'll support patients/employees receiving benefits under insurance lines including Workers ...

oakhill

GILEAD - Case Manager- Union

Middletown, CT · On-site

$20.38/hr

The Case Manager for Gilead's Middletown area adult residential program works Tues 3:00pm-11:00pm ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

oakhill

GILEAD - Case Manager- Union

Middletown, CT

$20.25 - $26.25/hr

The Case Manager for Gilead's Middletown area adult residential program works Su, M, T 3p-11p, W 1p ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

oakhill

GILEAD - Case Manager- Union

Middletown, CT · On-site

$20.38/hr

The Clinical Case Manager for Gilead's Middletown area adult supervised apartment program works ... Must maintain and provide proof of valid driver's license and automobile insurance in good standing

Crawford and Company

RN Case Manager

Hartford, CT · On-site

$53K - $98K/yr

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary ... You'll support patients/employees receiving benefits under insurance lines including Workers ...

Crawford & Co

RN Case Manager

Hartford, CT · On-site

Now Hiring: RN Case Manager - Hartford, CT Region Work from home + local field travel Salary ... You'll support patients/employees receiving benefits under insurance lines including Workers ...

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All JobsInsurance Case JobsInsurance Case Manager JobsInsurance Case Manager Jobs in Hartford, CT

Insurance Case Manager information

See Hartford, CT salary details

$32.8K

$51.3K

$74.6K

How much do insurance case manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for insurance case manager in Hartford, CT is $51,285.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,300.00 and $59,500.00 per year, depending on experience, location, and employer.

What is an insurance case manager?

An insurance case manager’s duties are to ensure the delivery of health care benefits or other forms of insurance and related services to their clients and to oversee their clients’ cases. As an insurance case manager, you can work in a variety of settings but usually for insurance carriers and HMOs. Your responsibilities differ depending on who your employer is and the type of insurance you work with. For example, if you work for a life insurance company, your duties involve assessing risk, processing new application paperwork, and other tasks similar to that of an underwriter.

What does an insurance case manager do?

An Insurance Case Manager coordinates and manages insurance claims on behalf of clients, ensuring that cases are processed efficiently and accurately. They review claims, gather necessary documentation, communicate with policyholders, healthcare providers, and insurance companies, and advocate for the best possible outcomes. Their role often involves assessing coverage, resolving issues, and helping clients understand their insurance benefits and options. By serving as a liaison, they streamline the claims process and support clients throughout their case.

What are the key skills and qualifications needed to thrive as an insurance case manager?

To thrive as an Insurance Case Manager, you need a solid understanding of insurance policies, case management practices, and regulatory compliance, often supported by a bachelor’s degree in a related field and relevant certifications such as Certified Case Manager (CCM). Familiarity with claims management software, customer relationship management (CRM) systems, and medical terminology is typically required. Strong communication, organizational, and problem-solving skills help you effectively coordinate between clients, providers, and insurers. These competencies are crucial for ensuring accurate case evaluations, timely claims processing, and high-quality client service.

How does an insurance case manager typically collaborate with other departments to ensure smooth claim processing?

Insurance Case Managers frequently work with underwriters, claims adjusters, customer service representatives, and sometimes medical professionals to gather necessary information and resolve complex cases. They act as a central point of communication, ensuring all parties are aligned and that documentation is complete and accurate. This collaboration helps streamline claim evaluations, address any discrepancies swiftly, and deliver timely resolutions for clients. Strong teamwork and clear communication are essential for success in this role.

What is the difference between Insurance Case Manager vs Claims Adjuster?

AspectInsurance Case ManagerClaims Adjuster
CredentialsCertifications like CPCU or ARM often preferredAdjuster licenses required by state
Work EnvironmentOffice-based, client interaction, case managementField or office-based, claims investigation
Employer & IndustryInsurance companies, healthcare providersInsurance companies, third-party administrators
Search & Comparison IntentManaging claims, coordinating benefitsEvaluating and settling claims

While both roles work within the insurance industry, Insurance Case Managers focus on coordinating benefits and managing ongoing cases, often requiring certifications like CPCU. Claims Adjusters primarily investigate and settle claims, often working in the field. Understanding these differences helps job seekers identify the right career path based on their skills and interests.

Is an insurance case manager a stressful job?

Insurance case managers often handle complex cases involving claims, requiring strong organizational and communication skills. The job can be stressful due to tight deadlines, high workload, and the need to manage multiple stakeholders, but it also offers opportunities for problem-solving and professional growth. Stress levels vary depending on workload, employer support, and individual resilience.
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Insurance Case Manager jobs near you
Infographic showing various Insurance Case Manager job openings in Hartford, CT as of August 2026, with employment types broken down into 81% Full Time, 16% Part Time, and 3% Nights. Highlights an 100% In-person job distribution, with an average salary of $51,285 per year, or $24.7 per hour.

Case Manager

oakhill

Portland, CT • On-site

$20.38/hr

Full-time

Medical, Dental, Life, PTO

Re-posted 2 days ago

Job description

Clinical Case Manager-Residential Program (Adult) 15CM4

Gilead Community Services is seeking an attentive and recovery-oriented Clinical Case Manager to join our multi-disciplinary team in our supervised apartment program for women.

About the position:

The Clinical Case Manager for Gilead’s Middletown area adult supervised apartment program works Sun-Thurs 3p-11p (40 hours per week) providing case management, advocacy, educational, and supportive services in a program serving women with major mental illness, co-occurring substance use disorders and histories of significant trauma. The individual in this role carries out all phases of clinical services including intake, engagement, assessment, treatment planning, case management, referral, and discharge. This role also requires the timely completion of required documentation including assessments and other treatment planning.

Minimum Requirements:

  • Bachelor’s degree in a human service field; Master’s degree preferred
  • One year of clinical experience
  • Must maintain and provide proof of valid driver’s license and automobile insurance in good standing
  • Reliable use of personal vehicle as needed
  • Experience with trauma treatment, and co-occurring psychiatric and substance abuse disorders preferred

Benefits:

  • Generous paid vacation, sick, and personal time plus paid holidays
  • Affordable, employer-sponsored medical and dental insurance (Gilead pays 88%)
  • Employer-provided long-term disability and life insurance (Gilead pays 100%)
  • Hands-on learning experience and supervision
  • Scholarship, tuition reimbursement, and professional development opportunities
  • Paid training, education, and certification as necessary (including CPR training)

This is a union position and pays $20.38 per hour.

Responsibilities:

  • Providing clinical knowledge regarding severe and prolonged mental health and substance abuse disorders through training and education
  • Working with the treatment team to manage clients’ mental health and assessing for risks, implementing risk management plans as necessary 
  • Providing recovery-oriented clinical case-management services with an emphasis on dignity, respect, and inclusion of family and other natural supports
  • Providing support, skills training and education in areas including daily living skills, nutrition, financial management and symptom management
  • Monitoring positive outcome measures and ensuring program compliance through accurate and timely data reporting
  • Completing assessments, treatment plans, and other documentation electronically and on paper in a timely manner
  • Acting with compassion, integrity, and ethics

Gilead employees are held to standards and regulations set by the Department of Mental Health and Addiction Services (DMHAS) and other regulatory bodies. These standards are outlined in Gilead’s “Standards of Conduct” policy. It’s important that these standards and regulations are met through all duties performed, outcomes achieved, and conditions kept within the organization.

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