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Insurance Case Manager Remote Jobs (NOW HIRING)

Ethos Life

Insurance Case Manager

$90K - $120K/yr

About the role We're looking for an Insurance Case Manager to own a portfolio of pending ... Experience with Indexed Universal Life (IUL) products specifically is a plus #LI-Remote #LI-AG1 The ...

Ethos Life

Insurance Case Manager

$90K - $120K/yr

About the role We're looking for an Insurance Case Manager to own a portfolio of pending ... Experience with Indexed Universal Life (IUL) products specifically is a plus #LI-Remote #LI-AG1 The ...

Integrated Resources INC

Case Manager - Remote

San Diego, CA · Remote

$21.25 - $27.25/hr

This is a remote position with hours from 8am - 5pm, EST. The manager is flexible with a 30 or 60 minute typical day will consist of scheduling reviews that could take up to 45 minutes. These ...

Valeris

Executive Case Manager (Remote)

Orlando, FL · Remote

The Executive Case Manager provides expertise on insurance coverage and common access and ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

Valeris

Executive Case Manager (Remote)

Raleigh, NC · Remote

The Executive Case Manager provides expertise on insurance coverage and common access and ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

Valeris

Executive Case Manager (Remote)

Pikeville, KY · Remote

The Executive Case Manager provides expertise on insurance coverage and common access and ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

PharmaCord LLC

Executive Case Manager (Remote)

Austin, TX · On-site +1

$19.75 - $25.50/hr

The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager ...

Valeris

Executive Case Manager (Remote)

Austin, TX · Remote

$19.75 - $25.50/hr

The Executive Case Manager provides expertise on insurance coverage and common access and reimbursement challenges affecting patients, healthcare providers and clients. The Executive Case Manager ...

Valeris

Executive Case Manager (Remote)

Lexington, KY · Remote

The Executive Case Manager provides expertise on insurance coverage and common access and ... Remote work eligibility is subject to all work from home criteria met and based on business need ...

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Insurance Case Manager Remote information

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$32.5K

$50.8K

$74K

How much do insurance case manager remote jobs pay per year?

As of Aug 25, 2026, the average yearly pay for insurance case manager remote in the United States is $50,841.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $59,000.00 per year, depending on experience, location, and employer.

What does an insurance case manager do when working remotely?

An Insurance Case Manager working remotely is responsible for assessing insurance claims, coordinating care, and helping clients navigate their insurance benefits, all from a remote location. They communicate with clients, healthcare providers, and insurance companies to ensure claims are processed accurately and efficiently. Remote Insurance Case Managers use secure digital platforms to review case files, document interactions, and provide guidance on coverage and next steps. Their role is vital in ensuring clients receive the care and benefits they are entitled to while maintaining compliance with regulations.

How does an insurance case manager collaborate with other departments in a remote work setting?

As a remote Insurance Case Manager, you'll regularly coordinate with underwriters, claims specialists, and external healthcare providers through virtual meetings and secure communication platforms. This collaboration ensures that case files are complete, accurate, and processed efficiently. You may also participate in cross-functional team discussions to resolve complex cases and update workflow standards, all while maintaining compliance with privacy regulations. Strong communication and organization skills are essential for managing these interactions remotely.

What are the key skills and qualifications needed to thrive as a remote insurance case manager, and why are they important?

To thrive as a Remote Insurance Case Manager, you need a strong background in insurance policies, case management, and claims processing, typically supported by relevant insurance certifications or a degree in a related field. Familiarity with case management software, CRM systems, and electronic document management tools is often required. Exceptional organizational skills, attention to detail, and effective communication are crucial for coordinating with clients and internal teams. These competencies ensure accurate case handling, client satisfaction, and efficient workflow in a remote environment.

What is the difference between Insurance Case Manager Remote vs Insurance Claims Adjuster?

AspectInsurance Case Manager RemoteInsurance Claims Adjuster
CredentialsLicenses, certifications in case management or health insuranceAdjuster licenses, certifications in claims handling
Work EnvironmentRemote, healthcare or insurance companiesRemote or in-office, insurance companies or third-party administrators
Industry UsageHealthcare, insurance, social servicesProperty, auto, health insurance claims

Both roles often require similar certifications and can be performed remotely. Insurance Case Managers focus on coordinating care and benefits for clients, while Insurance Claims Adjusters evaluate and settle insurance claims. Understanding these differences helps job seekers find the right position aligned with their skills and interests.

How to become a remote insurance case manager?

To become a remote insurance case manager, candidates typically need a high school diploma or equivalent, with many employers preferring a bachelor's degree in healthcare, social work, or related fields. Relevant skills include strong communication, organization, and knowledge of insurance policies, often supported by certifications like the Certified Case Manager (CCM). Experience in healthcare or insurance settings can improve job prospects, and proficiency with case management software is often required.
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Cities with the most Insurance Case Manager Remote job openings:

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Insurance Case Manager Remote jobs near you
Infographic showing various Insurance Case Manager Remote job openings in the United States as of August 2026, with employment types broken down into 97% Full Time, and 3% Part Time. Highlights an 3% In-person, and 97% Remote job distribution, with an average salary of $50,841 per year, or $24.4 per hour.

Insurance Case Manager

Remote

Ethos Life
See more jobs at Ethos Lifeexternal

$90K - $120K/yr

Full-time

Posted 8 days ago

Job description

About Ethos
Ethos is a leading life insurance technology company on a mission to protect families by democratizing access to life insurance and empowering agents at scale. With its robust three-sided technology platform, Ethos is transforming the life insurance experience for consumers, agents, and carriers alike. Ethos offers instant, accessible products and a seamless online process that requires no medical exams and just a few health questions; it eliminates traditional barriers, making it easier than ever for everyone to protect their families. Ethos is redefining how life insurance is bought, sold, and underwritten.
About the role
We're looking for an Insurance Case Manager to own a portfolio of pending applications, investigate why they're stuck, and drive them to resolution by working directly with carriers, underwriting, new business, policy administration, and agents. This is not a traditional case-processing role: we need someone who can diagnose the root cause of individual cases while also using data across the full pending book to identify systemic patterns and recommend process improvements.
Duties and Responsibilities:
  • Own and actively manage a portfolio of pending or stalled life insurance applications, with an initial focus on Indexed Universal Life (IUL)
  • Develop a working understanding of the full application-to-issue lifecycle in order to identify exactly where and why individual cases are getting stuck
  • Independently investigate complex cases, determine root cause, and identify the appropriate next action to move each case forward
  • Work across underwriting, new business, policy administration, sales/agent, and carrier teams to resolve blockers and drive cases to issue
  • Lead recurring calls with carrier partners focused on pending case status, aging, blockers, and resolution plans
  • Escalate appropriately when carrier-side or internal intervention is required to unblock a case
  • Maintain accurate, up-to-date case status, actions, and documentation in Salesforce and other internal systems
  • Use Salesforce, Mode, and Hex (or similar tools) to research individual cases, reconcile information, and analyze trends across the pending portfolio
  • Build and maintain reporting on pending inventory, aging, case stage, blockers, carrier, product, and outcomes
  • Identify systemic trends across the book of pending business rather than treating each case in isolation
  • Partner with operations, product, and systems teams when cases are affected by system defects, workflow gaps, or process limitations
  • Recommend and help implement process improvements based on recurring failure points

Qualifications and Skills:
  • Significant experience in life insurance new business, case management, underwriting support, or policy administration, with strong working knowledge of life insurance products and the application-to-issue lifecycle
  • Demonstrated ability to work independently: given a portfolio of pending cases, able to prioritize by urgency and impact, diagnose blockers, and drive resolution with minimal oversight
  • Experience partnering directly with carrier underwriting or new business teams to resolve outstanding requirements or case blockers
  • Strong analytical skills, with the ability to identify patterns and trends across a portfolio of cases rather than only resolving cases individually
  • Salesforce experience strongly preferred
  • Experience with Mode, Hex, SQL, or similar analytics/reporting tools is a significant plus
  • Excellent written and verbal communication skills, including experience leading or participating in carrier-facing calls
  • Comfortable operating in a fast-paced, evolving environment and adapting to new products and carrier processes
  • Experience with Indexed Universal Life (IUL) products specifically is a plus

#LI-Remote #LI-AG1
The US national base salary range for this full-time position is $90,000 - $120,000. Our salary ranges are determined by role, level, and location. The range displayed on each job posting reflects the minimum and maximum target for new hire salaries for the position across all US locations. Within the range, individual pay is determined by work location and additional factors, including job-related skills, experience, and relevant education or training.
Please note that the compensation details listed in US role postings reflect the base salary only and do not include applicable bonus, equity, or benefits.
You can find further details of our US benefits at https://www.ethoslife.com/careers/
Don't meet every single requirement? If you're excited about this role but your past experience doesn't align perfectly with every qualification in the job description, we encourage you to apply anyway. At Ethos we are dedicated to building a diverse, inclusive and authentic workplace.
We are an equal opportunity employer. We do not discriminate on the basis of race, religion, color, national origin, gender, sexual orientation, age, marital status, veteran status, or disability status. Pursuant to the SF Fair Chance Ordinance, we will consider employment for qualified applicants with arrests and conviction records.
To learn more about what information we collect and how it may be used, please refer to our California Candidate Privacy Notice.
Recruitment Notice: Please be aware of recruitment scams. All legitimate communication from our team will only come from email addresses ending in @ethos.com or @getethos.com.We will never ask for payment, banking details, or sensitive personal information during the hiring process. If you are contacted by someone claiming to represent us from a different email address, please treat it as fraudulent.

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