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Insurance Case Manager Remote Jobs in Georgia (NOW HIRING)

Case Manager

Alpharetta, GA ยท On-site +1

$19.50 - $25.25/hr

... insurance information, and demand letters. * Coordinate document execution for funding agreements ... This role will be fully remote or hybrid in Alpharetta, GA (preferred) #LI-AR

Case Manager

Alpharetta, GA ยท On-site +1

$18.75 - $24.25/hr

... insurance information, and demand letters. * Coordinate document execution for funding agreements ... This role will be fully remote or hybrid in Alpharetta, GA (preferred) #LI-AR

Case Manager

Alpharetta, GA ยท Remote

$19.50 - $25.25/hr

The Alpharetta, GA candidate will also have the ability to work remote. This is an inbound telephonic position and the selected candidate will manager about 25 calls/day. The majority of the calls ...

Job Title Commercial Pricing Manager - Remote Requisition Number R7769 Commercial Pricing Manager ... Our mission is to reinvent commercial insurance in the mobility space to offer our partners ...

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Insurance Case Manager Remote information

What does an Insurance Case Manager do when working remotely?

An Insurance Case Manager working remotely is responsible for assessing insurance claims, coordinating care, and helping clients navigate their insurance benefits, all from a remote location. They communicate with clients, healthcare providers, and insurance companies to ensure claims are processed accurately and efficiently. Remote Insurance Case Managers use secure digital platforms to review case files, document interactions, and provide guidance on coverage and next steps. Their role is vital in ensuring clients receive the care and benefits they are entitled to while maintaining compliance with regulations.

How does an Insurance Case Manager collaborate with other departments in a remote work setting?

As a remote Insurance Case Manager, you'll regularly coordinate with underwriters, claims specialists, and external healthcare providers through virtual meetings and secure communication platforms. This collaboration ensures that case files are complete, accurate, and processed efficiently. You may also participate in cross-functional team discussions to resolve complex cases and update workflow standards, all while maintaining compliance with privacy regulations. Strong communication and organization skills are essential for managing these interactions remotely.

What are the key skills and qualifications needed to thrive as a Remote Insurance Case Manager, and why are they important?

To thrive as a Remote Insurance Case Manager, you need a strong background in insurance policies, case management, and claims processing, typically supported by relevant insurance certifications or a degree in a related field. Familiarity with case management software, CRM systems, and electronic document management tools is often required. Exceptional organizational skills, attention to detail, and effective communication are crucial for coordinating with clients and internal teams. These competencies ensure accurate case handling, client satisfaction, and efficient workflow in a remote environment.

What is the difference between Insurance Case Manager Remote vs Insurance Claims Adjuster?

AspectInsurance Case Manager RemoteInsurance Claims Adjuster
CredentialsLicenses, certifications in case management or health insuranceAdjuster licenses, certifications in claims handling
Work EnvironmentRemote, healthcare or insurance companiesRemote or in-office, insurance companies or third-party administrators
Industry UsageHealthcare, insurance, social servicesProperty, auto, health insurance claims

Both roles often require similar certifications and can be performed remotely. Insurance Case Managers focus on coordinating care and benefits for clients, while Insurance Claims Adjusters evaluate and settle insurance claims. Understanding these differences helps job seekers find the right position aligned with their skills and interests.

What cities in Georgia are hiring for Insurance Case Manager Remote jobs? Cities in Georgia with the most Insurance Case Manager Remote job openings:
Infographic showing various Insurance Case Manager Remote job openings in Georgia as of June 2026, with employment types broken down into 100% Full Time. Highlights an 100% Remote job distribution.
Case Manager

Case Manager

The Forge Companies

Alpharetta, GA โ€ข On-site, Remote

$19.50 - $25.25/hr

Other

Posted 26 days ago


Job description

Job Summary

The Case Manager serves as the primary point of contact for law firms and plaintiffs throughout the funding process. This role requires strong organizational, communication, and analytical skills to manage case files, evaluate case documentation, and coordinate the flow of information across settlement advance transaction process. The role is responsible for overseeing case files, maintaining relationships with law firms, and funding and discount decisions within their authority.

Essential Functions

Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.

Case Intake & File Management

  • Receive and review applications for settlement advances.
  • Gather necessary documentation from plaintiffs and attorneys, including police reports, medical records, insurance information, and demand letters.
  • Coordinate document execution for funding agreements and lien filings.
  • Provide clear and empathetic communication to clients regarding application status, requirements, and funding process.

Case & Relationship Management

  • Maintain accurate and up-to-date records in case management and CRM systems.
  • Serve as lead point of contact law firm relationships.

Compliance & Risk Control

  • Ensure all cases are processed in accordance with company policies, state regulations, and ethical guidelines.
  • Track outstanding liens and monitor repayment status post-settlement.
  • Flag and escalate potential risks or discrepancies to management.
  • Process repayments according to company policy.

Funding & Discount Authority

  • Exercise authority for approving settlement advances, disbursements, and discounts within established thresholds.
  • Identify exceptions and recommend adjustments to management when outside authority limits.

Team Support & Mentorship

  • Work closely across all departments to ensure seamless execution of funding transactions. Facilitate communication and coordination among all parties involved.

Other duties as assigned.

Desired Knowledge, Skills, and Abilities

  • 2+ years of experience in legal funding, legal services, financial services, accounting or a related field.
  • Bachelors degree in business, finance, legal studies, or a related field preferred.
  • Experience working with law firms, attorneys, paralegals, or plaintiff clients preferred.
  • Basic understanding of personal injury litigation, case lifecycles, and settlement advance or legal funding processes; funding experience is a plus.
  • Ability to communicate professionally with plaintiff clients and law firms throughout the intake and funding process.
  • Strong customer service and relationship-management skills with the ability to build positive relationships with law firms and clients.
  • Detail-oriented with strong data entry, documentation, and organizational skills.
  • Proficiency with CRM and case management systems (such as Salesforce) and Microsoft Office Suite.
  • Ability to learn compliance requirements, financial service workflows, and internal funding procedures quickly.
  • Bilingual (Spanish) candidates preferred.

Physical Requirements

  • Prolonged periods of sitting at a desk and working on a computer.
  • Must be able to lift 10 pounds at times.

Travel Requirements

  • Less than 5% of the time, but occasional travel may be necessary.

*This role will be fully remote or hybrid in Alpharetta, GA (preferred)

#LI-AR