ZipRecruiter

Log In

1

Insurance Call Center Jobs in Conroe, TX (NOW HIRING)

Group 1 Auto

Accounting Call Center Specialist

Houston, TX · On-site

$20.25 - $27.50/hr

Coordinate with Finance & Insurance, Accounts Receivable, Accounts Payable, dealership personnel ... call center, administrative support, or a related role. * Excellent customer service and ...

previous pagenext page

Showing results 21-40

All JobsInsurance Call Center JobsInsurance Call Center Jobs in Conroe, TX

Insurance Call Center information

See Conroe, TX salary details

$9

$14

$21

How much do insurance call center jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for insurance call center in Conroe, TX is $14.74, according to ZipRecruiter salary data. Most workers in this role earn between $12.36 and $16.25 per hour, depending on experience, location, and employer.

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs
What are the most commonly searched types of Insurance Call Center jobs in Conroe, TX? The most popular types of Insurance Call Center jobs in Conroe, TX are:
What are popular job titles related to Insurance Call Center jobs in Conroe, TX? For Insurance Call Center jobs in Conroe, TX, the most frequently searched job titles are:
What job categories do people searching Insurance Call Center jobs in Conroe, TX look for? The top searched job categories for Insurance Call Center jobs in Conroe, TX are:
What cities near Conroe, TX are hiring for Insurance Call Center jobs? Cities near Conroe, TX with the most Insurance Call Center job openings:
Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Conroe, TX as of July 2026, with employment types broken down into 1% As Needed, 71% Full Time, 24% Part Time, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $30,658 per year, or $14.7 per hour.

BIILINGUAL CALL CENTER AGENT AMTEX INSURANCE

Amtex Insurance & Constitution General Agency LLC

Houston, TX • On-site

$14.25 - $18.75/hr

Other

Retirement, PTO

Re-posted 11 days ago

Job description

Benefits:

401(k)

401(k) matching

Company parties

Employee discounts

Free uniforms

Paid time off

Job description

At Amtex Insurance, we prioritize providing outstanding experiences for our customers and employees alike. As we continue to grow, we actively seek talented individuals from both within and outside our organization, offering them a nurturing and collaborative environment. Whether you have experience or not, every employee receives thorough training about our mission, vision, and the essential role they play in our success. Join us on this exciting journey of growth and be a valued part of our thriving team!

Team Member Responsibilities:

Building effective relationships with clients

Selling policies to effectively meet the needs of our clients and explaining policy coverages

Strong and effective phone communication with customers and sales representative

Providing consistent, accurate and timely communication with clients in person, over the phone, etc.

Qualifications:

Ability to communicate with team members and clients

Ability to analyze, negotiate and compile customer renewals

Must be bilingual

Apply