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Insurance Call Center Jobs in Alberta (NOW HIRING)

A&W Canada

Crew Member

Wainwright, AB

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Cashier

Wainwright, AB

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Crew Member

Wainwright, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Cashier

Wainwright, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

Sunbelt Rentals

Shop Foreman

Fort Saskatchewan, AB

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Health, Dental, Vision, Life Insurance * Enhanced Vacation Time based on Years of Service & 5 Paid ...

Sunbelt Rentals

Shop Foreman

Fort Saskatchewan, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

  • PTO

From pumps to scaffolding to general construction tools, we aim to be the only call needed to ... Health, Dental, Vision, Life Insurance * Enhanced Vacation Time based on Years of Service & 5 Paid ...

A&W Canada

Cashier

Medicine Hat, AB · On-site

$16.40/hr

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Life insurance * Employee discount

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You benefit from group insurance , telemedicine & RRSP match . * You work with experts in ...

TLC Laser Eye Centres

Receptionist

Calgary, AB

See if you are our next: RECEPTIONIST | TLC Calgary SW Working at TLC Laser Eye Centre (an ... You benefit from group insurance , telemedicine & RRSP match . * You work with experts in ...

A&W Canada

Cook

Ponoka, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Cook

Ponoka, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Cook

Wainwright, AB · On-site

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance

A&W Canada

Cook

Wainwright, AB

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance

A&W Canada

Shift Supervisor

Strathmore, AB · On-site

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Shift Supervisor

Blackfalds, AB · On-site

$18.20/hr

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

A&W Canada

Shift Supervisor

Strathmore, AB · On-site

$18.90/hr

  • Medical

  • Dental

  • Vision

  • Life

To keep this spirit of change making front and centre, we follow a set of guidelines we call our ... Disability insurance * Employee discount

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Showing results 41-60

All JobsInsurance Call Center JobsInsurance Call Center Jobs in Alberta

Insurance Call Center information

What is an insurance call center job?

Insurance call center jobs involve assisting customers over the phone with their insurance policies, claims, billing questions, and other related inquiries. Employees in these roles may work for insurance companies or third-party service providers, handling both inbound and outbound calls. Common responsibilities include explaining policy details, processing claims, updating customer information, and resolving issues or complaints. These positions require strong communication skills, patience, and a good understanding of insurance products and regulations. Many insurance call center jobs offer training for new hires to help them become familiar with industry terminology and company procedures.

What are the key skills and qualifications needed to thrive as an insurance call center representative?

To thrive as an Insurance Call Center Representative, you need strong customer service skills, a solid understanding of insurance products, and typically a high school diploma or equivalent. Familiarity with CRM software, call center telephony systems, and sometimes state insurance licensing are important technical qualifications. Excellent communication, active listening, and problem-solving skills help you stand out in this customer-focused role. These skills and qualifications are crucial for providing accurate information, resolving client issues efficiently, and ensuring customer satisfaction in a competitive environment.

What are some common challenges faced by agents in an insurance call center, and how can they be overcome?

Agents in an insurance call center often encounter challenges such as managing high call volumes, addressing complex customer inquiries, and keeping up with frequently changing policies and regulations. To overcome these obstacles, successful agents develop strong communication and problem-solving skills, take advantage of ongoing training, and use available knowledge bases or support from experienced colleagues. Building resilience and maintaining a customer-focused mindset also help ensure a positive experience for both the agent and the customer.

What is the difference between Insurance Call Center vs Insurance Customer Service Representative?

AspectInsurance Call CenterInsurance Customer Service Representative
CredentialsTypically requires insurance licensing and customer service experienceOften requires similar licensing and customer service skills
Work EnvironmentCall center setting, high call volume, team-basedOffice or remote, direct interaction with clients
Employer & Industry UsageInsurance companies, third-party administratorsInsurance agencies, carriers, brokers
Common Search & ComparisonYesYes

Insurance Call Center agents and Insurance Customer Service Representatives share similar credentials and work environments, often overlapping in licensing and customer interaction. The main difference lies in the setting: call center roles focus on handling high-volume calls in a team environment, while customer service reps may have more direct, personalized client interactions. Both roles are essential in the insurance industry and frequently compared by job seekers.

More about Insurance Call Center jobs

What are popular job titles related to Insurance Call Center jobs in Alberta?

For Insurance Call Center jobs in Alberta, the most frequently searched job titles are:

What job categories do people searching Insurance Call Center jobs in Alberta look for?

The top searched job categories for Insurance Call Center jobs in Alberta are:

Insurance Call Center jobs near you
Infographic showing various Insurance Call Center job openings in Alberta as of August 2026, with employment types broken down into 100% Full Time. Highlights an 100% In-person job distribution.

Crew Member

A&W Canada

Wainwright, AB

Full-time

Medical, Dental, Vision, Life

Re-posted 21 hours ago

Job description

Fun. Flexibility. Growth.

Are you looking for a fun and exciting environment, flexible work schedule, or an opportunity for growth? Blending all of these together is the difference between a good job and a great career. Here, you will discover a balance between work life and personal life, as well amazing benefits for your health, future, family and happiness.


Duties & Responsibilities:

  • Take customer food orders, enter order information into the point-of-sale terminal and accurately process payments 
  • Provide outstanding hospitality and service to all guests
  • Maintain solid product knowledge to answer questions and make order suggestions.
  • Maintain a safe and clean working environment by complying with procedures, rules, and regulations.
  • Contribute to team efforts by accomplishing related results as needed
  • Resolve customer complaints provide relevant information

Requirements

Prior experience is preferred but not required

Flexible Schedule

Customer Service-Oriented

Reliable transportation

Comfortable working on your feet for full shift

Reliable and hard-working


Why work at A&W?

  • We pride ourselves on our food. We're on a journey to source simple, great-tasting ingredients, farmed with care.
  • Good food makes good food, but there is more to our story than that. We're all about doing the right thing. From using compostable packaging to fundraising to support Canadians living with Multiple Sclerosis, we strive to make a positive impact in our community. 
  • We know you've got a life outside of work. That's why we offer flexible schedules so you can work as much or as little as you need.
  • You'll gain the skills that pay the bills. A career with us will give you great communication skills, valuable customer service prowess, experience working on a team, the ability to thrive under pressure, and the chance to cook some of the best-tasting food in Canada.
  • We pay a competitive wage.
  • As a big business with a small business culture, we pride ourselves in keeping a healthy buzz of excitement and innovation in the air. To keep this spirit of change making front and centre, we follow a set of guidelines we call our Climate Goals. They're one part of the secret sauce that makes A&W such an awesome place to work. We can't wait to tell you all about them.

Requirements

Eligible to work in Canada


Company Information

Working with A&W is more than just sharing a love of great burgers. By joining our team you'll be on the front lines, helping us change the fast food landscape. From eliminating plastic straws, to root beer made with natural cane sugar and all-natural flavours, to being the first national restaurant chain in Canada to offer the plant-based Beyond Meat Burger, we've never been the kind of company to sit back and wait for change to happen. For us, it's all about doing the right thing for our food, people, community, and environment.

Job applicants responding to this posting may be applying to an A&W restaurant independently owned and operated by a local Franchisee. All hiring decisions are made by the local Franchisee.

Benefits
  • Flexible schedule
  • Health insurance
  • Dental insurance
  • Vision insurance
  • Life insurance
  • Disability insurance
  • Employee discount

Apply