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Insurance Broker Jobs in Springfield, MA (NOW HIRING)

BAY PATH UNIVERSITY

Assistant Bursar

Longmeadow, MA · On-site

Oversee student health insurance process with insurance broker. This includes assisting the Bursar with reconciling invoices to the billing system, processing waiver submissions and preparing the ...

Bay Path University

Assistant Bursar

Longmeadow, MA · On-site

$53K - $63K/yr

Oversee student health insurance process with insurance broker. This includes assisting the Bursar with reconciling invoices to the billing system, processing waiver submissions and preparing the ...

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Showing results 41-60

All JobsInsurance Broker JobsInsurance Broker Jobs in Springfield, MA

Insurance Broker information

See Springfield, MA salary details

$38.9K

$86.9K

$118.6K

How much do insurance broker jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance broker in Springfield, MA is $86,918.00, according to ZipRecruiter salary data. Most workers in this role earn between $75,700.00 and $99,600.00 per year, depending on experience, location, and employer.

How much do insurance brokers usually make?

Insurance brokers typically earn a median annual salary of around $50,000 to $70,000, with top earners making over $100,000 through commissions and bonuses. Income varies based on experience, location, client base, and sales performance, and brokers often need licensing and strong sales skills.

How difficult is it to be an insurance broker?

Becoming an insurance broker requires obtaining necessary licenses, which involves passing state exams, and developing sales and customer service skills. The role can be competitive and often involves working flexible hours to meet client needs and build a client base.

What are some common challenges insurance brokers face when balancing client needs with insurer requirements?

Insurance Brokers often navigate the challenge of aligning their clients’ unique coverage needs with the specific underwriting guidelines and product offerings of various insurers. This can require strong negotiation skills, in-depth product knowledge, and the ability to communicate complex policy details to clients in an understandable way. Brokers must also manage multiple client accounts simultaneously, ensuring timely renewals and claims support while adhering to regulatory requirements. Building strong relationships with both clients and insurers is key to overcoming these challenges and providing effective service.

What does an insurance broker do?

Insurance brokers are professionals in the insurance industry who sell, solicit, and negotiate insurance for a living. They are regulated by the state and must meet certain licensing requirements to do business in their state. Insurance brokers are professional advisers, representing and working on behalf of their clients. Brokers help clients understand their risks and advise them on which assets merit insurance and which do not. Insurance brokers may have industry specializations as well. Keep in mind that insurance brokers are not actual insurers; they are the liaisons between the insurance companies and clients and work on the client’s behalf.

Is insurance broker a good career?

An insurance broker is a professional who sells insurance policies and advises clients on coverage options, often working independently or for agencies. The career offers opportunities for commission-based income, requires strong sales and communication skills, and typically involves obtaining relevant licenses. Job stability and earnings can vary based on experience, location, and market conditions.

What are the key skills and qualifications needed to thrive as an insurance broker, and why are they important?

To thrive as an Insurance Broker, you need a solid understanding of insurance products, risk assessment, and sales techniques, typically supported by relevant licenses such as a state insurance broker license. Familiarity with customer relationship management (CRM) software, quoting platforms, and industry databases is essential for effective client management and policy research. Excellent interpersonal skills, negotiation abilities, and ethical judgment help build trust and long-term relationships with clients. These skills are crucial for matching clients with suitable coverage, navigating regulatory requirements, and achieving sales targets in a competitive industry.

What is the difference between Insurance Broker vs Insurance Agent?

AspectInsurance BrokerInsurance Agent
CredentialsLicensing required; often independentLicensing required; typically tied to specific companies
Work EnvironmentWorks independently or with multiple insurersRepresents one insurer or a few
Employer & Industry UsageIndependent or brokerage firms; broader industry roleInsurance companies; direct sales
Comparison IntentFinds policies across multiple insurers for clientsPromotes policies from a specific insurer

Insurance brokers act as independent advisors, offering clients a variety of policies from multiple insurers, while insurance agents typically represent a single insurer and sell its products. Both roles require licensing, but brokers often have a broader scope and work with multiple companies, providing more options for clients.

What is an insurance broker?

Insurance brokers are professionals who act as intermediaries between clients and insurance companies. They help individuals and businesses find the most suitable insurance policies by comparing offerings from multiple insurers. Brokers assess clients' needs, provide expert advice, and negotiate policy terms to ensure comprehensive coverage at competitive prices. Unlike insurance agents, brokers represent the interests of the client rather than the insurance company.
More about Insurance Broker jobs
What are popular job titles related to Insurance Broker jobs in Springfield, MA? For Insurance Broker jobs in Springfield, MA, the most frequently searched job titles are:
What job categories do people searching Insurance Broker jobs in Springfield, MA look for? The top searched job categories for Insurance Broker jobs in Springfield, MA are:
What cities near Springfield, MA are hiring for Insurance Broker jobs? Cities near Springfield, MA with the most Insurance Broker job openings:
Insurance Broker jobs near you
Infographic showing various Insurance Broker job openings in Springfield, MA as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 17% Part Time, and 4% Contract. Highlights an 81% Physical, 1% Hybrid, and 18% Remote job distribution, with an average salary of $86,918 per year, or $41.8 per hour.

Business Support Specialist

Smith Brothers Insurance

Glastonbury, CT • On-site

Full-time

Re-posted 4 days ago

Job description

The Business Support Specialist plays a key role in delivering high quality service experience to both internal and external partners. This role supports the growth and efficiency of the agency by managing client service tasks, coordinating operational needs, and partnering closely with sales, service, and operations teams. The Business Support Specialist contributes to agency success through responsive support, strong attention to detail, and a collaborative, solution-oriented approach. Ideal candidates bring experience in a fast-paced environment, preferably within sales support or client service, and a desire to build a long-term career in the insurance brokerage industry.
Responsibilities & What You'll Be Doing
  • Access and navigate carrier websites to obtain policy documents, order loss runs, and research billing inquiries.
  • Scan, copy, collate, and format documents and information as needed.
  • Issue, print, and mail certificates of insurance.
  • Update and maintain client information in the agency management system.
  • Support Account Managers with designated steps in the renewal process for certain policy types.
  • Support M &A integration tasks around carrier appointments and other assigned tasks.
  • Create and format letters and other correspondence using appropriate business tools.
  • Review basic insurance policies to help resolve policy-checking discrepancies.
  • Utilize the agency management system for daily activities, documentation, and assigned tasks.
  • Participate in internal training sessions as well as carrier system training.
  • Review, update, and help develop processes and workflows as needed.
  • Ensure compliance with agency processes, confidentiality standards, and quality metrics.
  • Work on projects and other work as assigned.
  • Engage in ongoing professional development through internal learning and training.
  • Proficient in MS Office, tools and standard office applications.
  • Proficiency in AI tools (Copilot, ChatGPT, etc.) to aid work and efficiency.
  • Demonstrate alignment with our purpose, values, and culture.

Qualifications, Knowledge, Skills & Abilities, You'll Bring
  • Minimum of one year of client-facing and/or customer service experience, prior insurance experience preferred.
  • Bachelor's degree preferred, high school diploma required.
  • Experience following structured procedures and workflows with a focus on client experience.
  • Ability to communicate clearly in all forms of communication with ability to adjust style based on audience.
  • Ability to build positive working relationships and contribute effectively in a team environment.
  • Commitment to continuous process improvement and team development.
  • Effective client service skills with the ability to leverage resources to meet internal and external needs.
  • Strong organizational skills and attention to detail.
  • Ability to plan, prioritize, and manage multiple responsibilities while meeting deadlines.
  • Experience and proficiency with MS Office tools (Word, Excel, etc.) and adaptive with AI and emerging tools and technologies.
  • Ability to learn and utilize agency management systems.
  • Flexibility and willingness to take on additional work and projects assigned.
  • Ability to work independently on assigned work and collaboratively in a fast-paced environment.
  • Ensure compliance with agency processes, confidentiality standards, and quality metrics.
  • Curious, solution-oriented thinker who proactively identifies opportunities for clients and improvements.
  • Committed to continuous learning and professional development.
  • Self-motivated, strong work ethic, adaptable, stress tolerance to overcome hurdles.
  • Team player who consistently defaults to good.

General Working Conditions
  • Dynamic environment with frequent communication via phone, video, and in-person.
  • Ability to view computer monitors for extended periods of time.
  • Culture rooted in collaboration, integrity, trust, respect, creativity, and fun.

Smith Brothers Insurance is a Top 100 National Broker with over 50 years of being independently operated. Our culture is rooted in our Helping Others purpose built on values and standards to deliver for our clients and each other. Learn more at www.smithbrothersusa.com .
This job description is only a summary of the typical functions of the job, not an exhaustive or comprehensive list of all possible responsibilities, tasks, and duties. Duties, responsibilities, and activities may change at any time with or without notice, based on business needs. This description does not constitute a contract of employment, and we reserve the right to revise the job description and/or require other tasks be performed as circumstances change.

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