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Insurance Broker Account Manager Jobs in Tennessee

CRC Group

Associate Broker

Franklin, TN · On-site

... sales, brokerage, and underwriting. This role provides hands-on exposure to core insurance ... Build knowledge of insurance products, carrier markets, account management, and client service ...

Tihinsurance

Associate Broker

Franklin, TN · On-site

... sales, brokerage, and underwriting. This role provides hands-on exposure to core insurance ... Build knowledge of insurance products, carrier markets, account management, and client service ...

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Insurance Broker Account Manager information

See Tennessee salary details

$30.4K

$62.8K

$92.6K

How much do insurance broker account manager jobs pay per year?

As of Aug 11, 2026, the average yearly pay for insurance broker account manager in Tennessee is $62,786.00, according to ZipRecruiter salary data. Most workers in this role earn between $50,400.00 and $73,100.00 per year, depending on experience, location, and employer.

What skills and qualifications are needed to thrive as an insurance broker account manager?

To thrive as an Insurance Broker Account Manager, you need strong knowledge of insurance products, risk assessment, and account management, typically supported by relevant industry qualifications such as a state insurance license. Familiarity with customer relationship management (CRM) software, policy management systems, and industry-specific quoting tools is commonly required. Exceptional interpersonal skills, attention to detail, and the ability to negotiate and resolve client concerns set top performers apart. These skills ensure client satisfaction, retention, and effective handling of complex insurance needs in a competitive market.

Is an insurance broker account manager a stressful job?

An insurance broker account manager often faces stress due to managing client relationships, meeting sales targets, and handling complex policies. The role requires strong communication skills and attention to detail, and workload can vary depending on client volume and deadlines.

How does an insurance broker account manager collaborate with underwriters and clients to ensure the best coverage solutions?

As an Insurance Broker Account Manager, you act as a key intermediary between clients and insurance underwriters. You’ll regularly communicate with underwriters to negotiate terms, clarify coverage details, and secure competitive rates tailored to client needs. At the same time, you maintain strong relationships with clients by understanding their specific risks and advising them on policy options. This dual collaboration requires strong communication, negotiation, and organizational skills to balance the interests of both parties and deliver optimal insurance solutions.

What is the difference between Insurance Broker Account Manager vs Insurance Agent?

AspectInsurance Broker Account ManagerInsurance Agent
CredentialsLicenses required, often multiple statesLicensed to sell specific policies
Work EnvironmentManages client accounts, collaborates with brokersWorks directly with clients to sell policies
Employer & IndustryInsurance brokerages, financial servicesInsurance companies, agencies
Primary FocusManaging client relationships and renewalsSelling insurance policies to new and existing clients

Insurance Broker Account Managers focus on managing client accounts and renewals within brokerage firms, often requiring multiple licenses. Insurance Agents primarily sell policies directly to clients, working for insurance companies or agencies. While both roles require licensing, their responsibilities and work environments differ significantly.

What does an insurance broker account manager do?

An Insurance Broker Account Manager acts as the main point of contact between clients and insurance providers. They are responsible for managing client accounts, understanding their insurance needs, and providing tailored insurance solutions. Their duties include negotiating policy terms, renewing contracts, and ensuring clients receive high-quality service and support. They also handle any claims or questions clients might have and maintain strong relationships to foster client retention.

How much does an insurance broker account manager make?

The average salary for an insurance broker account manager is around $50,000 to $70,000 per year, depending on experience, location, and the size of the company. Compensation may also include commissions or bonuses based on sales performance and client retention. Entry-level roles typically start lower, while experienced managers with certifications can earn higher salaries.
What are popular job titles related to Insurance Broker Account Manager jobs in Tennessee? For Insurance Broker Account Manager jobs in Tennessee, the most frequently searched job titles are:
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What cities in Tennessee are hiring for Insurance Broker Account Manager jobs? Cities in Tennessee with the most Insurance Broker Account Manager job openings:
Insurance Broker Account Manager jobs near you
Infographic showing various Insurance Broker Account Manager job openings in Tennessee as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 22% Part Time, and 4% Contract. Highlights an 89% Physical, 3% Hybrid, and 8% Remote job distribution, with an average salary of $62,786 per year, or $30.2 per hour.

Personal Lines Account Manager - Independent Insurance Agency - Base Salary to 60k/year - Franklin,

AllSearch Professional Staffing

Franklin, TN • On-site

$44K - $60K/yr

Full-time

Medical, Dental, Vision, Retirement, PTO

This job post has expired today. Applications are no longer accepted.

Job description

Personal Lines Account Manager - Independent Insurance Agency - Base Salary to 60k/year - Franklin, TN

  • Our client, a growing independent insurance agency in the Franklin, TN area, is seeking a Personal Lines Account Manager to support and service an established book of personal insurance accounts. This role will focus on day-to-day client servicing activities for personal lines policies including home, auto, umbrella, and related coverage lines.
  • This is an in-office position based in the Franklin, TN area.

Responsibilities:

  • Manage daily servicing activities for an assigned book of personal lines insurance accounts
  • Process policy changes, endorsements, renewals, cancellations, reinstatements, and coverage updates
  • Prepare quotes, proposals, certificates, ID cards, and related policy documentation
  • Review renewals and assist clients with policy coverage questions and account servicing needs
  • Work directly with insurance carriers regarding underwriting, billing, and policy servicing matters
  • Maintain accurate account documentation and client records within the agency management system
  • Support account rounding and cross-selling efforts when appropriate
  • Assist clients with home, auto, umbrella, and related personal insurance coverage needs
  • Provide service to policyholders via phone, email, and in-person communication

Qualifications:

  • Active Property and Casualty (P&C) Insurance License
  • 2+ years of personal lines insurance account management or customer service experience within an independent insurance agency or insurance brokerage environment
  • Experience servicing personal lines insurance accounts including home and auto policies
  • Experience processing renewals, endorsements, policy changes, certificates, ID cards, and insurance documentation
  • Experience working directly with insurance carriers and policyholders
  • Ability to work onsite Monday through Friday in the Franklin, TN area
Compensation:
  • Base salary in the 45k – 60k/year range
  • Medical insurance
  • Dental insurance
  • Vision insurance
  • Simple IRA
  • Paid Time Off

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