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Insurance Associate Jobs in Hamilton, ON (NOW HIRING)

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Insurance Associate information

See Hamilton, ON salary details

$19K

$48.9K

$99.2K

How much do insurance associate jobs pay per year?

As of May 30, 2026, the average yearly pay for insurance associate in Hamilton, ON is $48,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,999.00 and $52,499.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Hamilton, ON? The most popular types of Insurance jobs in Hamilton, ON are:
What job categories do people searching Insurance Associate jobs in Hamilton, ON look for? The top searched job categories for Insurance Associate jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Insurance Associate jobs? Cities near Hamilton, ON with the most Insurance Associate job openings:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Hamilton, ON as of May 2026, with employment types broken down into 53% Full Time, 44% Part Time, and 3% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $48,917 per year, or $23.5 per hour.

Insurance Account Representative

Rob Balardo - Desjardins Insurance Agent

Thorold, ON

Full-time

Posted 20 days ago

Job description

Insurance Account Representative - Desjardins Agent Team Member

Location: St. Catharines, Ontario
Type: Full Time

Position Overview:

Are you outgoing and customer-focused? Do you enjoy working with the public? If you answered YES to these questions, working for a Desjardins Agent may be the career for you!

Responsibilities:

  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions and billing clarification.
  • Work with the Agent to establish and meet marketing goals.

Requirements:

  • Sales experience (outside sales representative or inside sales representative, retail sales associate, or telemarketing) preferred.
  • Successful track record of meeting sales goals preferred.
  • Excellent interpersonal skills.
  • Excellent communication skills - written, verbal and listening.
  • Proactive in problem-solving.
  • Dedicated to customer service.
  • Ability to multi-task.
  • Ability to make presentations to potential customers.
  • Property & Casualty license (preferred/must be able to obtain).