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Insurance Associate Jobs in Hamilton, ON (NOW HIRING)

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Insurance Associate information

See Hamilton, ON salary details

$19K

$48.9K

$99.2K

How much do insurance associate jobs pay per year?

As of May 30, 2026, the average yearly pay for insurance associate in Hamilton, ON is $48,917.00, according to ZipRecruiter salary data. Most workers in this role earn between $34,999.00 and $52,499.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Hamilton, ON? The most popular types of Insurance jobs in Hamilton, ON are:
What job categories do people searching Insurance Associate jobs in Hamilton, ON look for? The top searched job categories for Insurance Associate jobs in Hamilton, ON are:
What cities near Hamilton, ON are hiring for Insurance Associate jobs? Cities near Hamilton, ON with the most Insurance Associate job openings:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Hamilton, ON as of May 2026, with employment types broken down into 53% Full Time, 44% Part Time, and 3% Contract. Highlights an 90% Physical, and 10% Remote job distribution, with an average salary of $48,917 per year, or $23.5 per hour.

Associate, Office Administration

Acera Insurance

Brampton, ON

CA$40K - CA$45K/yr

Other

Posted 25 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

ASSOCIATE, OFFICE ADMINISTRATION

The key to success in the Associate, Office Administration role is a strong attention to detail and a customer service focus. This important and visible position provides reception and administrative support to the business, primarily coordinating incoming calls, visitors, and deliveries. As part of the Administration team, the associate will also rotate through tasks, including opening and closing duties for the office, as well as assisting with other projects as needed.

This role offers an excellent opportunity to engage with both internal and external clients, as well as other insurance professionals, while gaining a comprehensive understanding of the business.

LOCATION AND STATUS

  • Brampton, ON
  • Full-time, permanent

Key responsibilities include, but are not limited to:

  • Respond to telephone, in person or electronic enquiries or forward to appropriate person
  • Responsible for organizing meetings and coordinating boardroom and workspace bookings for visiting employees.
  • Process online payments for our clients
  • Process incoming and outgoing mail, manually or electronically
  • Photocopy and collate documents for distribution, mailing and filing
  • Send and receive messages and documents using fax machine or electronic mail
  • Maintain inventory of office supplies, order supplies as required and arrange for servicing of office equipment
  • May sort, process and verify receipts, expenditures, forms and other documents
  • Complete other duties as assigned

 

QUALIFICATIONS

  • 2+ years of administrative and receptionist experience; insurance industry experience is an asset.
  • Post-secondary certificate, diploma, or degree in business administration is an asset.
  • Proficient in Microsoft Office Suite, including Outlook and Teams, with experience using office technology such as scanners, copiers, and fax machines.

 

VALUES & COMPETENCIES

  • Excellent verbal and written communication skills.
  • Strong organizational and time management abilities.
  • Detail-oriented with critical thinking and accuracy.
  • Ability to prioritize tasks and meet deadlines effectively.
  • High level of professionalism and integrity, with the ability to interact with diverse individuals.
  • Team player with strong communication skills.
  • Flexible, adaptable, and proven problem-solving abilities.
  • Capable of working both independently and as part of a team.
  • Solution-focused with a positive attitude.
  • Committed to excellence in customer service and building strong relationships at all levels.

COMPENSATION

Salary Range: $40,000 - $45,000 CAD annually

Actual total compensation will be determined based on factors such as a candidate's relevant experience, knowledge, skills, location, and internal equity.

VACANCY: This position is for an existing vacancy.

 

USE OF ARTIFICIAL INTELLIGENCE

Our recruitment process may be completed with video conference technology.

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

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