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Insurance Associate Jobs in Alberta (NOW HIRING)

Acera Insurance

Associate Underwriter

Calgary, AB · On-site

As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture ... ASSOCIATE UNDERWRITER Acera is looking for an ambitious and detail-oriented Associate Underwriter ...

Clydeco

Associate - Insurance Litigation

Calgary, AB · Hybrid

Clyde & Co has an opening for a seasoned associate with experience in insurance defense and coverage. As a lawyer at our Firm, you will engage in matters involving all aspects of litigation including ...

Abercrombie

Assistant Manager

Edmonton, AB

Life and Disability Insurance * Associate Assistance Program * Paid Parental and Adoption Leave * 401(K) Savings Plan with Company Match * Training and Development * Opportunities for Career ...

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Insurance Associate information

See Alberta salary details

$19.5K

$50.3K

$102K

How much do insurance associate jobs pay per year?

As of May 29, 2026, the average yearly pay for insurance associate in Alberta is $50,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an Insurance Associate, and why are they important?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges Insurance Associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What does an Insurance Associate do?

An Insurance Associate is a professional who assists clients with their insurance needs, whether it's helping them understand different policies, processing applications, or handling claims. They often work for insurance companies, agencies, or brokerages, and serve as a point of contact between the company and clients. Their responsibilities can include explaining coverage options, gathering client information, maintaining records, and ensuring compliance with industry regulations. Insurance Associates play a crucial role in providing customer service and supporting the sales and administrative functions of an insurance office.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Alberta? The most popular types of Insurance jobs in Alberta are:
What are popular job titles related to Insurance Associate jobs in Alberta? For Insurance Associate jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Alberta look for? The top searched job categories for Insurance Associate jobs in Alberta are:
Insurance Associate jobs near you

Service Associate, Personal Insurance

Acera Insurance

Fort Mcmurray, AB • On-site

Other

Posted 10 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

SERVICE ASSOCIATE, PERSONAL INSURANCE

 

The Service Associate, Personal Insurance is an important part of the Personal Insurance team. Working closely with a team of Client Advisors, the Service Associate reviews and screens new insurance applications, ensures accurate entry of information into insurance portals, processes renewals, policy changes, cancellations and reinstatement, records and communicates changes, bills accounts, and maintains strong working relationships with brokers. This role does not require prior insurance experience, but strong excel and word skills, high attention to detail and an ability to manage/prioritize tasks to balance a busy workload. The keys to success in this role include having strong computer skills, the ability to work collaboratively as part of a team, and the commitment to staying organized in a busy environment with changing priorities. 

LOCATION AND STATUS 

  • Calgary, Edmonton, Fort McMurray, or Sylvan Lake, AB
  • Full-time, permanent 

QUALIFICATIONS 

  • Insurance experience is considered an asset
  • Experience in an office environment
  • Strong excel and word skills as well as a confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners and copiers. 
  • Experience with insurance document management software is considered an asset 

VALUES & COMPETENCIES 

  • High degree of professionalism and integrity 
  • Self-starter with strong organizational ability 
  • Critical thinker with strong attention to details 
  • Flexible and adaptable with proven problem-solving skills 
  • Works well within a team and independently 

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

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