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Insurance Associate Jobs in Alberta (NOW HIRING)

Abercrombie

Assistant Manager

Edmonton, AB · On-site

Life and Disability Insurance * Associate Assistance Program * Paid Parental and Adoption Leave * 401(K) Savings Plan with Company Match * Training and Development * Opportunities for Career ...

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Insurance Associate information

See Alberta salary details

$19.5K

$50.3K

$102K

How much do insurance associate jobs pay per year?

As of Aug 7, 2026, the average yearly pay for insurance associate in Alberta is $50,316.00, according to ZipRecruiter salary data. Most workers in this role earn between $36,000.00 and $54,000.00 per year, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance associate?

To thrive as an Insurance Associate, you need a solid understanding of insurance products, policy administration, and basic financial principles, typically backed by a relevant degree or prior experience in insurance or customer service. Familiarity with insurance management software, CRM systems, and sometimes state insurance licensing is often required. Strong interpersonal communication, attention to detail, and problem-solving skills help you excel in client interactions and policy management. These skills ensure accurate policy processing, regulatory compliance, and high-quality customer service in a competitive industry.

What are some common challenges insurance associates face when assisting clients, and how can these be managed effectively?

Insurance Associates often encounter challenges such as explaining complex policy details to clients, managing a high volume of inquiries, and keeping up with frequent regulatory changes. To manage these, it's helpful to develop strong communication and organizational skills, stay updated through ongoing training, and use digital tools provided by the agency. Collaborating closely with underwriters, claims adjusters, and senior agents can also provide valuable support and insights for handling client needs efficiently.

What is the difference between Insurance Associate vs Insurance Agent?

AspectInsurance AssociateInsurance Agent
CertificationsTypically requires licensing and insurance-related certificationsRequires licensing; may need additional state-specific licenses
Work EnvironmentOffice-based, supporting insurance sales and customer serviceField-based, meeting clients and selling policies
Employer & Industry UsageCommon in insurance companies and agencies for support rolesIndependent or agency-based sales roles in insurance industry
Primary FocusSupporting insurance operations, customer service, and policy processingSelling insurance policies and acquiring new clients

Insurance Associates typically support insurance operations and customer service within companies, requiring relevant licenses. Insurance Agents focus on selling policies directly to clients and often work in the field. Both roles require licensing, but their primary functions and work environments differ.

What are the most commonly searched types of Insurance jobs in Alberta? The most popular types of Insurance jobs in Alberta are:
What are popular job titles related to Insurance Associate jobs in Alberta? For Insurance Associate jobs in Alberta, the most frequently searched job titles are:
What job categories do people searching Insurance Associate jobs in Alberta look for? The top searched job categories for Insurance Associate jobs in Alberta are:
Insurance Associate jobs near you
Infographic showing various Insurance Associate job openings in Alberta as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 88% Physical, 2% Hybrid, and 10% Remote job distribution, with an average salary of $50,316 per year, or $24.2 per hour.

Associate, Office Administration

Acera Insurance

Sylvan Lake, AB • On-site

Other

Re-posted 6 days ago

Job description

We put our people first. As an employer of choice, Acera Insurance, offers an outstanding workplace and employee culture that creates valuable opportunities for all employees. 

  

Our people are:

  • Encouraged to challenge the status quo and never stop learning in their commitment to excellence.
  • Empowered with a sense of accountability and autonomy to take ownership of their work.
  • Treated with respect and act with integrity by putting clients, colleagues, and community first.
  • Recognized for their achievements and celebrate festivities, big and small, to make work fun.

  

We also proudly offer most employees the opportunity to become owners. With over 700 employee owners, Acera Insurance is the only Canadian brokerage that is widely owned by its employees. Our employee owners have a vested interest and get to share in Acera Insurance's success - which they make possible.

  

Join our award-winning network of over 1,300 professionals across Canada and change the way people feel about insurance.

ASSOCIATE, OFFICE ADMINISTRATION

This important and highly visible role provides reception and administrative support to the business with a focus on the coordination of incoming calls, visitors, and deliveries.  As part of the Office Administration team, they will participate in a rotation of tasks and projects including opening and closing duties, updating and circulating various staff lists for the office, acting as a liaison for various vendors and other projects to support the business as required.

This is an excellent opportunity to meet and interact with clients and other insurance professionals while gaining a thorough understanding of the business.

LOCATION AND STATUS

  • Sylvan Lake, AB
  • Full-time permanent

QUALIFICATIONS

  • 1+ years of administrative and receptionist experience, insurance industry experience is an asset
  • Post-secondary certificate, diploma, degree in business administration is an asset
  • Confident user of the Microsoft Office Suite of products, familiar with office technology such as scanners, copiers, and fax machines

VALUES & COMPETENCIES

  • High degree of professionalism and integrity
  • Team player with great communication skills
  • Flexible and adaptable with proven problem-solving skills
  • Works well independently as well as on a team
  • Solution focused with a positive attitude
  • Committed to excellence in customer service and builds strong relationships at all levels
  • Demonstrated accountability and reliability in the quality and timeliness of work
  • Critical thinker with attention to details

Acera Insurance is the largest independent, employee-controlled brokerage in Canada. We are proudly 100% Canadian owned and operated. With over 70 locations across British Columbia, Alberta, Saskatchewan, Ontario, Nova Scotia, and the Yukon, $1.4 billion in gross written premium, and $1.3 billion group retirement savings assets under management, our team provides individuals, families and businesses unbiased insurance and risk management solutions that have a distinct Canadian perspective. Our collaborative work structure combines our people's strength and expertise to offer greater value, knowledge, and resources to our personal and commercial clients nationwide, including comprehensive group benefits.

Acera Insurance is an equal opportunity employer and is committed to all forms of diversity in the workplace. All qualified individuals are encouraged to apply. 

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