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Insurance Assistant Jobs in Helena, AL (NOW HIRING)

Lyons HR, LLC

Insurance Sales Agent

Birmingham, AL · On-site

Generate and deliver quotes to clients based on their specific needs and risk profiles. * Assist clients with the completion of insurance applications and gather necessary documentation. * Ensure ...

HMG Careers

Remote Life Insurance Agent

Bessemer, AL · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Helena, AL

Insurance Assistant information

See Helena, AL salary details

$12

$18

$26

How much do insurance assistant jobs pay per hour?

As of Aug 10, 2026, the average hourly pay for insurance assistant in Helena, AL is $18.63, according to ZipRecruiter salary data. Most workers in this role earn between $15.43 and $21.15 per hour, depending on experience, location, and employer.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.
More about Insurance Assistant jobs
What are the most commonly searched types of Insurance jobs in Helena, AL? The most popular types of Insurance jobs in Helena, AL are:
What are popular job titles related to Insurance Assistant jobs in Helena, AL? For Insurance Assistant jobs in Helena, AL, the most frequently searched job titles are:
What cities near Helena, AL are hiring for Insurance Assistant jobs? Cities near Helena, AL with the most Insurance Assistant job openings:
Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Helena, AL as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 20% Part Time, and 6% Contract. Highlights an 90% Physical, 1% Hybrid, and 9% Remote job distribution, with an average salary of $38,750 per year, or $18.6 per hour.

Dental Insurance Coordinator

Aligned Dental Partners

Alabaster, AL

$15.75 - $20/hr

Full-time

Dental

Posted 11 days ago

Job description

Insurance Coordinator

Alabaster Aesthetic Dentistry | Alabaster, AL

Join Our Team at Alabaster Aesthetic Dentistry!

At Alabaster Aesthetic Dentistry, we are committed to providing exceptional patient care in a welcoming, compassionate environment. We are looking for an experienced Insurance Coordinator who is organized, detail-oriented, and passionate about helping patients maximize their dental benefits while ensuring the financial success of our practice.

The ideal candidate has prior dental insurance experience and understands the importance of accurate insurance processing, outstanding customer service, and strong communication with both patients and insurance carriers.

Schedule
  • Monday: 7:30 AM – 5:00 PM
  • Tuesday: 7:30 AM – 3:00 PM
  • Wednesday: 7:30 AM – 3:00 PM
  • Thursday: 7:30 AM – 3:00 PM
  • Occasional Fridays: 7:30 AM – 12:00 PM
What You'll Do
  • Verify patients' dental insurance benefits and eligibility
  • Submit insurance claims accurately and promptly
  • Follow up on outstanding claims and appeals
  • Post insurance payments and reconcile accounts
  • Review treatment plans and provide patients with insurance estimates
  • Communicate with insurance companies regarding claim status, benefits, and pre-authorizations
  • Assist patients in understanding their insurance coverage and financial responsibilities
  • Maintain accurate patient insurance information in the practice management software
  • Collaborate with the front office and clinical team to ensure a seamless patient experience
  • Help maintain an efficient daily schedule and support administrative operations
What We're Looking For
  • Required: Previous dental insurance coordination experience
  • Strong knowledge of dental insurance plans, claim processing, and benefit verification
  • Experience with PPO insurance plans and insurance aging reports
  • Excellent attention to detail and organizational skills
  • Strong communication and customer service skills
  • Ability to multitask and prioritize in a fast-paced environment
  • Positive, dependable, and patient-focused attitude
  • Experience with dental practice management software is preferred
Why Join Alabaster Aesthetic Dentistry?
  • Friendly, supportive, and team-oriented work environment
  • Consistent full-time schedule with early afternoons most days
  • Opportunity for professional growth and continued learning
  • Modern office focused on providing exceptional patient care
  • Competitive pay based on experience
  • Benefits package available for eligible full-time employees

If you're an experienced dental insurance professional who enjoys helping patients navigate their benefits while supporting a collaborative team, we'd love to hear from you. Apply today and become part of the Alabaster Aesthetic Dentistry family!

Apply