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Insurance Assistant Jobs in Everett, MA (NOW HIRING)

Empire State Careers

Remote Insurance Agent

Lowell, MA · Remote

$69K - $150K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Lone Star Careers

Remote Insurance Agent

Lowell, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

HMG Careers

Remote Insurance Agent

Chelsea, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission-Based This position offers ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

Cna

Blended Claims Specialist, Construction

Boston, MA · Hybrid

Candidates who have successfully completed the CNA Claim Training Program may be considered after 2 years of claim handling experience. * Must have or be able to obtain and maintain an Insurance ...

RemX

Be Seen First

Remote Insurance Agent

Boston, MA · Remote

$21/hr (+ commission)

... ll Do * Assist customers with Medicare plans and coverage options * Handle mostly inbound calls ... Active Health Insurance License (required) * Must reside in and have license on the state * 6+ ...

New

AAA Northeast

Agency Insurance Agent (59956)

North Andover, MA · On-site +1

$24.75 - $30/mo

The Agency Insurance Agent is a key role in our transition to a direct carrier model, providing ... Support MCIC Sales Team: Assist MCIC agents in integrating agency products into their sales process ...

Posted today

CNA

Underwriting Associate (Middle Market)

Boston, MA · On-site

$47 - $78/hr

At CNA, we strive to create a culture in which people know they matter and are part of something ... including insurance products, policy processing procedures and documentation.2. Strong time ...

JCR Pro winner construction

Be Seen First

Insurance Claims construction advocate.

Chelmsford, MA · On-site

$18 - $25/hr

Duties * Handle the initial Insurance documentation. * Book sales appointments and coordinate ... Basic consultative or conversational selling skills to assist clients and answer service questions ...

Cna

Underwriting Associate (Middle Market)

Boston, MA · Hybrid

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... including insurance products, policy processing procedures and documentation. 2. Strong time ...

CNA

Underwriting Associate (Middle Market)

Boston, MA · On-site

$47K - $78K/yr

At CNA, we strive to create a culture in which people know they matter and are part of something ... including insurance products, policy processing procedures and documentation. 2. Strong time ...

Lone Star Careers

Remote Life Insurance Agent

Lowell, MA · Remote

$69K/yr

Remote Insurance Representative | Flexible Schedule | Commission Only This position offers flexible ... Present benefit programs and assist clients with enrollment * Build and maintain strong client ...

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Insurance Assistant information

See Everett, MA salary details

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How much do insurance assistant jobs pay per hour?

As of Sep 2, 2026, the average hourly pay for insurance assistant in Everett, MA is $20.94, according to ZipRecruiter salary data. Most workers in this role earn between $17.31 and $23.75 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Everett, MA?

The most popular types of Insurance jobs in Everett, MA are:

What cities near Everett, MA are hiring for Insurance Assistant jobs?

Cities near Everett, MA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you

Commercial Insurance Sales Producer - Insurance Sales

SFB

Woburn, MA • On-site

Full-time

Medical, Dental, Vision, Retirement

Re-posted 11 days ago

Job description

Salem Five is a growing regional financial services organization with a rich history of over 170 years. As an independent bank, we are deeply rooted in the communities we serve and offer our employees successful and rewarding careers.
Why Join Us: At Salem Five Insurance, you will be part of a team that delivers more than just coverage, we provide peace of mind to the clients we serve. With experienced professionals across six Massachusetts offices and access to a broad network of trusted carrier partners, we work together to create tailored insurance solutions that reflect each client's unique goals and values. Whether supporting families, businesses, or individuals with complex needs, you will play a key role in delivering clarity, care, and professionalism every step of the way.
This position that can be based in any of our offices: Woburn, Danvers, Gloucester, Plymouth, or Norwood office.
ESSENTIAL DUTIES AND RESPONSIBILITIES:
  • The primary objectives of this role are to generate new organic business and maintain a strong renewal book of business for the agency.
  • Monitor renewal retention rates and proactively address potential service or pricing issues to retain clients.
  • Work closely with Commercial Lines Account Managers and agency staff to deliver excellent service and retain risks.
  • Participate in the development and execution of a sales and marketing plan to support agency growth initiatives.
  • Collaborate with banking partners to identify cross-selling opportunities and build mutually beneficial relationships.
  • Develop and maintain a prospect list aligned with the agency's targeted personal lines segments.
  • Contact prospects, schedule appointments, and conduct sales presentations to convert prospect opportunities into clients.
  • Coordinate production efforts with marketing, underwriting, and service personnel to ensure efficient and accurate processing of new business.
  • Accurately and thoroughly complete all required documentation prior to submission to carriers or internal marketing teams.
  • Conduct periodic meetings with Account Managers, Operations, and Marketing to provide updates on pipeline activity, account status, and production goals.
  • Arrange payment terms in accordance with agency credit and collection policies and ensure timely follow-up.
  • Cooperate in gathering renewal information and assist with the delivery of renewal proposals and binders in compliance with agency guidelines.
  • Balance production to achieve the desired mix of business and promote carrier products identified as strategic priorities by Salem Five Insurance.
  • Stay current on industry trends, carrier appetites, and sales techniques; leverage agency tools and resources to maintain a competitive position in the marketplace.
  • Attend sales seminars, company meetings, training sessions, and continuing education programs to improve sales performance and remain current on market developments.
  • Maintain all required licenses and any professional designations.
  • Participate in special projects and initiatives as requested by management.
  • Demonstrate full compliance with banking, insurance, and regulatory requirements as outlined in company policies and procedures.

Sales Management
  • Collaborate closely with the Sales Manager to develop and execute strategies that achieve targeted sales goals.
  • Work closely with Salem Five Bank partners to identify cross-selling opportunities, strengthen relationships, and support shared growth initiatives.
  • Provide input on sales strategies, market trends, and partner feedback to help shape the agency's growth and sales initiatives.
  • Attend and actively participate in regular sales meetings, partner meetings, and agency events.
  • Participate in the development and execution of the agency's sales and marketing plans.

Networking and Relationship Building
  • Actively participate in networking events and community engagements to increase the agency's visibility and generate new business opportunities.
  • Develop and maintain strong relationships with prospective clients, industry professionals, and banking partners to support long-term growth.
  • Attend meetings, training sessions, and presentations with carrier representatives and vendors to stay informed on products, trends, and best practices.

EDUCATION and/or EXPERIENCE
  • Bachelor's degree preferred but not required.
  • Proven history of success in sales, preferably within the commercial insurance industry.
  • Strong leadership, communication, and negotiation skills, with the ability to prospect, market, sell, and close new business.
  • Demonstrated ability to build and maintain strong relationships with clients and insurance company partners, with diligence and strategic thinking.
  • Excellent organizational, time-management, problem-solving, and follow-through skills.
  • Strong written and verbal communication skills.
  • Working knowledge of Agency Management Systems, insurance rating software, Microsoft Office Suite, and internet-based tools.

CERTIFICATES, LICENSES, REGISTRATIONS
  • Resident Property and Casualty license, valid driver's license.

Benefits/Incentives:
We offer a comprehensive benefits package designed to support your well-being and success, including medical, dental, and vision coverage; Flexible Spending and Health Savings Accounts; 401(k) matching; and tuition reimbursement. You will also enjoy additional perks such as our employee referral program, annual holiday reception, summer family outing, and more.
Salary Range: Commission
The pay range is the lowest to highest compensation we reasonably in good faith believe we would pay at posting for this role. We may ultimately pay more or less than this range. Employee pay is based on factors like relevant education, qualifications, certifications, experience, skills, seniority, location, and performance. This range may be modified in the future.
PHYSICAL DEMANDS: The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand and sit. The employee is occasionally required to walk and reach with hands and arms. The employee must regularly lift and/or move up to 10 pounds. Specific vision abilities required by this job include close vision.
Ready to apply? If this job sounds like a fit for you, then click on Apply/Apply Now in this posting. We look forward to talking with you.
No unsolicited resumes accepted from agencies.
Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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