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Insurance Assistant Jobs in Chicopee, MA (NOW HIRING)

Vantage at Hampden

Activities Assistant

Hampden, MA · On-site

$17 - $19/hr

Vision insurance * 401(k) * Paid time off (PTO) * Sick time Activities Assistant Duties & Responsibilities * Plan and assist with resident activities * Maintain activity schedules and records

Valley Health Systems

Physician Assistant

Amherst, MA · On-site

$4.1K - $7.1K/wk

The Physician Assistant will evaluate, diagnose, and manage a wide range of musculoskeletal ... Low cost health insurance with no deductibles when using HMC services * Dental and vision insurance

Valley Health Systems

Physician Assistant

Amherst, MA · On-site

$98K - $133K/yr

The Physician Assistant will evaluate, diagnose, and manage a wide range of musculoskeletal ... Low cost health insurance with no deductibles when using HMC services * Dental and vision insurance

Valley Health Systems

Physician Assistant

Holyoke, MA · On-site

$98K - $133K/yr

We are seeking a Physician Assistant to treat patients in the office setting and to evaluate, treat ... We also offer: * low cost health insurance with no deductibles when using HMC services * dental and ...

Valley Health Systems

Physician Assistant

Holyoke, MA · On-site

$4.1K - $7.1K/wk

We are seeking a Physician Assistant to treat patients in the office setting and to evaluate, treat ... We also offer: * low cost health insurance with no deductibles when using HMC services * dental and ...

Valley Health Systems

Physician Assistant

Springfield, MA · On-site

$4.1K - $7.1K/wk

Our Podiatry Practice is seeking a Physician Assistant to assist podiatric surgeons as the first ... Dental and vision insurance * Free disability and life insurance * 403(b) plan * Up to $8000 in ...

Valley Health Systems

Physician Assistant

Springfield, MA · On-site

$99K - $134K/yr

Our Podiatry Practice is seeking a Physician Assistant to assist podiatric surgeons as the first ... Dental and vision insurance * Free disability and life insurance * 403(b) plan * Up to $8000 in ...

CareOne

Recreation Assistant

East Longmeadow, MA · On-site

$16 - $16.50/hr

Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

East Longmeadow, MA · On-site

$16 - $16.50/hr

Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

CareOne

Recreation Assistant

East Longmeadow, MA · On-site

$16 - $16.50/hr

Job duties can include but are not limited to: 1. Plan, develop, organize, implement, and assist ... Critical Illness Insurance * Accident Insurance * Whole Life Insurance * Medicare Employee ...

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All JobsInsurance JobsInsurance Assistant JobsInsurance Assistant Jobs in Chicopee, MA

Insurance Assistant information

See Chicopee, MA salary details

$13

$20

$29

How much do insurance assistant jobs pay per hour?

As of Sep 4, 2026, the average hourly pay for insurance assistant in Chicopee, MA is $20.45, according to ZipRecruiter salary data. Most workers in this role earn between $16.92 and $23.17 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Chicopee, MA?

The most popular types of Insurance jobs in Chicopee, MA are:

What cities near Chicopee, MA are hiring for Insurance Assistant jobs?

Cities near Chicopee, MA with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Chicopee, MA as of August 2026, with employment types broken down into 1% As Needed, 75% Full Time, 20% Part Time, and 4% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $42,532 per year, or $20.4 per hour.

Insurance Account Representative - State Farm Agent Team Member

State Farm

East Granby, CT • On-site

$60K - $90K/yr

Full-time

PTO

Re-posted 13 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,562 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance

Job description

Benefits:
  • Bonus based on performance
  • Competitive salary
  • Paid time off

ROLE DESCRIPTION:
As Insurance Account Representative - State Farm Agent Team Member for Karen Tessman - State Farm Agent, you are vital to our daily business operations and customers' success. You grow our agency through meaningful customer relations and acting as a liaison between customer needs and agency departments. You improve the lives of our customers by proactively marketing relevant products and services.
Grow your career as you improve your community. As an attentive, sociable, and sales-minded professional, we are eager to have you on our team.
RESPONSIBILITIES:
  • Provide information about insurance products and services.
  • Assist customers with policy applications and renewals.
  • Handle customer inquiries and provide timely responses.
  • Maintain accurate records of customer interactions.

QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Experience in customer service or sales preferred.

Compensation: $60,000.00 - $90,000.00 per year
Do you want to work with someone who will help you achieve YOUR goals?
We are a growing agency with big dreams and lots of potential. If you want to work in an environment that is fun, challenging, and rewarding, then Karen Tessman - State Farm Agent may be the right fit for you! If you are self-motivated, possess an entrepreneurial spirit and have a desire to win and achieve results, please consider joining our team.
About Our Agency
  • Our mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams.
  • We help customers with their insurance and financial services needs, including Auto Insurance, Home Insurance, Life Insurance, Business Insurance, Health Insurance, and Renters Insurance.
  • Our office is located in East Granby, CT.
  • Our office is open M-F 9am-5pm.

If you want a career, not a job, then we encourage you to apply
State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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