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Insurance Assistant Jobs in Maine (NOW HIRING)

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Insurance Assistant information

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How much do insurance assistant jobs pay per hour?

As of Aug 22, 2026, the average hourly pay for insurance assistant in Maine is $19.70, according to ZipRecruiter salary data. Most workers in this role earn between $16.30 and $22.36 per hour, depending on experience, location, and employer.

What is an insurance assistant?

Insurance Assistants are administrative professionals who support insurance agents, brokers, or underwriters in their daily tasks. Their responsibilities often include processing paperwork, answering client inquiries, handling claims documentation, updating records, and assisting with policy renewals. They play a vital role in ensuring that insurance operations run smoothly and efficiently, providing both customer service and organizational support. Insurance Assistants may work in various settings, such as insurance agencies, brokerages, or corporate insurance departments.

What does an insurance assistant do?

An insurance assistant performs administrative tasks for an insurance agent. Their job duties include handling customer phone calls, producing reports for the agent, reviewing insurance applications for accuracy, and helping customers file new claims. Qualifications for an insurance assistant typically include a high school diploma, although some employers may prefer post-secondary education. People in this administrative position are often gaining experience and skills to pursue a career as an insurance agent.

What are the key skills and qualifications needed to thrive as an insurance assistant, and why are they important?

To thrive as an Insurance Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant coursework. Familiarity with insurance management software, Microsoft Office Suite, and document processing systems is typically required. Excellent communication, customer service, and multitasking abilities set top performers apart. These skills ensure efficient processing of policies, accurate record-keeping, and effective support for agents and clients in a fast-paced environment.

What are some common challenges faced by insurance assistants, and how can they be addressed?

Insurance Assistants often manage a high volume of administrative tasks, such as processing claims, handling client inquiries, and maintaining policy records, which can be challenging during peak periods. Effective time management and strong organizational skills are key to staying on top of deadlines and ensuring accuracy. Collaborating closely with underwriters, agents, and other team members also helps streamline workflows and resolve any complex issues quickly. Adopting digital tools and staying updated on industry regulations can further enhance efficiency and job satisfaction.

What is the difference between Insurance Assistant vs Insurance Agent?

AspectInsurance AssistantInsurance Agent
CredentialsTypically no licensing required, but some roles may need basic insurance knowledgeRequires state licensing and certification to sell insurance products
Work EnvironmentOffice setting, supporting insurance teams and handling administrative tasksClient-facing, sales-oriented, often working in the field or office
Employer & Industry UsageInsurance companies, brokerages, agenciesInsurance agencies, brokerages, independent agents
Common Search & ComparisonAdministrative support, customer service, insurance documentationSales, policy selling, client consultations

In summary, an Insurance Assistant primarily handles administrative and support tasks within insurance companies or agencies, often without licensing requirements. An Insurance Agent, on the other hand, is licensed to sell insurance policies directly to clients and focuses on sales and client relationships. Both roles are essential in the insurance industry but serve different functions.

More about Insurance Assistant jobs

What are the most commonly searched types of Insurance jobs in Maine?

The most popular types of Insurance jobs in Maine are:

What job categories do people searching Insurance Assistant jobs in Maine look for?

The top searched job categories for Insurance Assistant jobs in Maine are:

What cities in Maine are hiring for Insurance Assistant jobs?

Cities in Maine with the most Insurance Assistant job openings:

Insurance Assistant jobs near you
Infographic showing various Insurance Assistant job openings in Maine as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 20% Part Time, 3% Temporary, and 4% Contract. Highlights an 89% Physical, 1% Hybrid, and 10% Remote job distribution, with an average salary of $40,966 per year, or $19.7 per hour.

Administrative Assistant

Maine Insurance Agents Association

Portland, ME • On-site

$40K - $42K/yr

Full-time

Medical, Dental, Life, Retirement, PTO

Re-posted 25 days ago

Job description

Our agency is looking for a highly motivated and professional client success manager to oversee functions at our front desk. As the 'face' of our company, the successful candidate should be enthusiastic about providing our clients and co-workers with an exceptional first impression. You will perform a range of duties which include being the first point of contact for all visitors at the office, answering the phones, maintaining office appearance & supplies, sorting and filing incoming and outgoing mail, assisting customers with general billing & policy inquiries, managing social media pages, and coordinating community outreach initiatives. You should have a talent for multi-tasking, with excellent communication and organizational skills.
Job Duties/Essential Functions
  • Act as the first point of contact for all incoming client/employee requests
  • Assist in managing social media accounts
  • Direct and manage incoming and outgoing agency mail and packages
  • Handle general policy & billing inquiries from clients
  • Daily monitoring of insurance policy activities
  • Maintain key contact info for clients & company partners
  • Track and order office equipment and supplies for the agency
  • Monitors common areas to maintain a professional appearance
  • Assisting agency management with other tasks upon requests

Skill/Qualifications
  • Outstanding interpersonal communication skills
  • Excellent social media skills, including a passion for developing great content
  • Positive attitude and proactive client service orientation
  • Proficient in Microsoft Office, including Outlook
  • Excellent organizational and time management skills
  • Ability to multi-task and work in a deadline-oriented environment
  • Takes initiative to solve problems

Minimum Experience / Education
  • At least two years of experience in a professional environment, and/or recently obtained 4 year college degree

Benefits
  • PTO
  • Paid Holidays
  • Group Health Insurance
  • Group Dental Insurance
  • Short Term & Long Term Disability
  • Life Insurance
  • Simple IRA with match
  • Option to work remote on Friday

Compensation: $40,000.00 - $42,000.00 per year
Becoming an Insurance Professional
Insurance Professionals go by many names: Brokers, Underwriters, Claims Representatives, Adjusters, Actuaries, etc. No matter the name, what they all have in common is a calling to help prepare people for the future.
As there is an upcoming worker shortage in the Insurance industry, the demand for Insurance Professionals is growing every day! Is this career right for you?

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