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Insurance Agent Assistant Jobs in Detroit, MI (NOW HIRING)

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Insurance Agent Assistant information

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How much do insurance agent assistant jobs pay per hour?

As of Sep 7, 2026, the average hourly pay for insurance agent assistant in Detroit, MI is $20.14, according to ZipRecruiter salary data. Most workers in this role earn between $16.63 and $22.84 per hour, depending on experience, location, and employer.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

How to be an insurance agent assistant with no experience?

To become an insurance agent assistant with no experience, focus on developing strong communication and organizational skills, and consider completing relevant training or certification programs such as insurance licensing courses if required. Entry-level positions often require a high school diploma and a willingness to learn about insurance policies and customer service. Gaining familiarity with office software and understanding basic insurance concepts can improve your chances of securing the role.

What is the role of insurance agent assistant?

An insurance agent assistant provides administrative support to insurance agents by handling tasks such as scheduling appointments, processing policy applications, maintaining client records, and assisting with customer inquiries. They often use insurance software and must have good communication skills to help ensure smooth operations and customer service within an insurance office.

Why do most insurance agent assistants quit?

Insurance agent assistants often leave their roles due to high workload, repetitive tasks, and limited opportunities for advancement. The job may also involve long hours and pressure to meet sales or administrative targets, leading to job dissatisfaction and turnover.

What are the most commonly searched types of Insurance Agent jobs in Detroit, MI?

The most popular types of Insurance Agent jobs in Detroit, MI are:

What are popular job titles related to Insurance Agent Assistant jobs in Detroit, MI?

For Insurance Agent Assistant jobs in Detroit, MI, the most frequently searched job titles are:

What job categories do people searching Insurance Agent Assistant jobs in Detroit, MI look for?

The top searched job categories for Insurance Agent Assistant jobs in Detroit, MI are:

What cities near Detroit, MI are hiring for Insurance Agent Assistant jobs?

Cities near Detroit, MI with the most Insurance Agent Assistant job openings:

Infographic showing various Insurance Agent Assistant job openings in Detroit, MI as of July 2026, with employment types broken down into 93% Full Time, 4% Part Time, and 3% Contract. Highlights an 91% Physical, 1% Hybrid, and 8% Remote job distribution, with an average salary of $38,696 per year, or $18.6 per hour.

Insurance Account Position - State Farm Agent Team Member

State Farm

Rochester Hills, MI • On-site

$40K - $60K/yr

Full-time

Medical, Retirement, PTO

Re-posted 13 days ago


State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,564 frontline employees who took The Breakroom Quiz

241st of 315 rated insurance


Job description

Responsive recruiter
Replies within 24 hours
Benefits:
  • Simple IRA
  • License reimbursement
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ABOUT THE AGENCY:I've worked for State Farm for over 28 years and been an agent for 17 years. I have 3 full time and 1 part time team members. Work from home day per week available once licensed and trained.
I have a Bachelors degree and Masters degree from Western Michigan University and am actively involved in several organizations that volunteer in the community to tutor and mentor middle school and high school students, support domestic violence victims, serve the homeless population and raise money for scholarships.
Our agency prides itself in fostering a team environment that is centered around providing an excellent customer experience. Our culture is to have fun while winning!
ROLE DESCRIPTION:Ivy Fields-Releford - State Farm Agent is searching for a competitive Producer who can recognize opportunities and strategically turn leads into long-lasting customer relationships. As our Insurance Account Position - State Farm Agent Team Member, your knowledge of insurance products and industry trends equips you to communicate directly with customers, identify their needs, and market products or services that maximize value. You may also assist in developing strategies and establishing quotas for our agency.
If you are energetic, goal-oriented, and sales-minded, we are excited to harness your talents in this rewarding opportunity to build your career.
RESPONSIBILITIES:
  • Manage customer insurance accounts and update information.
  • Assist customers with policy changes and renewals.
  • Provide information on insurance products and services.
  • Process insurance claims and follow up with customers.

QUALIFICATIONS:
  • Organizational skills and attention to detail.
  • Customer service and communication skills.
  • Previous experience in insurance or a related field preferred.
  • Bilingual Spanish preferred.

Compensation: $40,000.00 - $60,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Rochester Hills, MI and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

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