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Insurance Agent Assistant Jobs in Cheney, WA (NOW HIRING)

Enterprise Holdings

Return Agent - Spokane Airport

Spokane, WA · On-site

$20.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Create and maintain a friendly, efficient environment for all customers. Assist in making all ... Life Insurance; Prescription coverage * Employee discounts on car rentals, car purchases and much ...

Enterprise Holdings

Return Agent - Spokane Airport

Spokane, WA

$20.75 - $21.75/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Create and maintain a friendly, efficient environment for all customers. Assist in making all ... Life Insurance; Prescription coverage * Employee discounts on car rentals, car purchases and much ...

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All JobsInsurance Agent JobsInsurance Agent Assistant JobsInsurance Agent Assistant Jobs in Cheney, WA

Insurance Agent Assistant information

See Cheney, WA salary details

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How much do insurance agent assistant jobs pay per hour?

As of Aug 17, 2026, the average hourly pay for insurance agent assistant in Cheney, WA is $21.37, according to ZipRecruiter salary data. Most workers in this role earn between $17.69 and $24.23 per hour, depending on experience, location, and employer.

What are the key skills and qualifications needed to thrive as an insurance agent assistant?

To thrive as an Insurance Agent Assistant, you need strong organizational skills, attention to detail, and a basic understanding of insurance products, often supported by a high school diploma or relevant experience. Familiarity with insurance management software, CRM systems, and office productivity tools is typically required. Excellent communication, customer service, and multitasking abilities help you support agents and interact effectively with clients. These skills ensure smooth office operations, accurate policy management, and high-quality customer support in a fast-paced insurance environment.

What are the typical daily tasks and responsibilities of an insurance agent assistant?

As an Insurance Agent Assistant, your daily responsibilities usually include handling client inquiries, processing insurance applications and renewals, preparing policy documents, and maintaining accurate client records. You may also assist agents with scheduling appointments, gathering required documentation, and following up with clients to ensure smooth communication. This role often requires strong organizational skills and the ability to multitask in a fast-paced office environment, as you'll be supporting both agents and clients throughout the insurance process.

What does an insurance agent assistant do?

An Insurance Agent Assistant supports insurance agents by handling administrative tasks, communicating with clients, processing paperwork, and assisting with policy applications or renewals. They often answer phone calls, schedule appointments, and maintain records to ensure efficient office operations. Additionally, they may help explain basic insurance products and gather necessary information from clients, playing a key role in customer service and office organization. Their work allows insurance agents to focus on selling policies and meeting clients’ needs.

What is the difference between Insurance Agent Assistant vs Insurance Broker?

AspectInsurance Agent AssistantInsurance Broker
CredentialsTypically no licensing required, but some knowledge of insurance preferredLicensed to sell insurance products in specific states
Work EnvironmentOffice setting, supporting insurance agentsIndependent or agency-based, advising clients directly
Employer & Industry UsageInsurance agencies, carriers, or brokeragesIndependent brokers or agencies representing multiple insurers
Common Search & ComparisonSupport role assisting agentsClient-facing role selling insurance policies

Insurance Agent Assistants primarily support licensed insurance agents with administrative tasks, while Insurance Brokers actively sell insurance policies and advise clients. The main difference lies in licensing requirements and client interaction, with agents focusing on support and brokers on direct sales and consultation.

What job categories do people searching Insurance Agent Assistant jobs in Cheney, WA look for?

The top searched job categories for Insurance Agent Assistant jobs in Cheney, WA are:

What cities near Cheney, WA are hiring for Insurance Agent Assistant jobs?

Cities near Cheney, WA with the most Insurance Agent Assistant job openings:

Insurance Agent Assistant jobs near you
Infographic showing various Insurance Agent Assistant job openings in Cheney, WA as of August 2026, with employment types broken down into 1% As Needed, 72% Full Time, 22% Part Time, and 5% Contract. Highlights an 96% Physical, 1% Hybrid, and 3% Remote job distribution, with an average salary of $44,452 per year, or $21.4 per hour.

Customer Service Representative - State Farm Agent Team Member

Brandon Cook - State Farm Agent

Spokane, WA • On-site

$40K - $45K/yr

Full-time

Medical, Retirement, PTO

Re-posted 3 days ago

Job description

Benefits:
  • Hiring Bonus
  • Simple IRA (matching)
  • Bonus based on performance
  • Competitive salary
  • Flexible schedule
  • Health insurance
  • Opportunity for advancement
  • Paid time off
  • Training & development

ROLE DESCRIPTION:
As a Customer Service Representative - State Farm Agent Team Member with Brandon Cook - State Farm Agent, you will generate the kind of exceptional customer experiences that reinforce the growth of a successful insurance agency. Your attention to detail, customer service skills, and desire to help people make you a fit. You will enhance your career while resolving customer inquiries, coordinating with other agency team members, and anticipating the needs of the community members you support. 
We look forward to connecting with you if you are the customer-focused and empathetic team member we are searching for. We anticipate internal growth opportunities for especially driven and sales-minded candidates. 
RESPONSIBILITIES:
  • Answer customer inquiries and provide policy information.
  • Assist customers with policy changes and updates.
  • Process insurance claims and follow up with customers.
  • Maintain accurate records of customer interactions.
QUALIFICATIONS:
  • Communication and interpersonal skills.
  • Detail-oriented and able to multitask.
  • Previous customer service experience preferred.