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Insurance Account Manager Jobs in Wayland, MI (NOW HIRING)

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Insurance Account Manager information

See Wayland, MI salary details

$24.9K

$49.4K

$71.8K

How much do insurance account manager jobs pay per year?

As of Aug 29, 2026, the average yearly pay for insurance account manager in Wayland, MI is $49,383.00, according to ZipRecruiter salary data. Most workers in this role earn between $39,000.00 and $55,400.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.
More about Insurance Account Manager jobs

What cities near Wayland, MI are hiring for Insurance Account Manager jobs?

Cities near Wayland, MI with the most Insurance Account Manager job openings:

Insurance Account Manager jobs near you
Infographic showing various Insurance Account Manager job openings in Wayland, MI as of August 2026, with employment types broken down into 1% As Needed, 67% Full Time, 26% Part Time, 1% Temporary, and 5% Contract. Highlights an 83% Physical, 1% Hybrid, and 16% Remote job distribution, with an average salary of $49,383 per year, or $23.7 per hour.

Insurance Account Manager

Grand Rapids, MI • Hybrid

Farmers Insurance - Grand Rapids, MI
See more jobs at Farmers Insurance - Grand Rapids, MIexternal

$40K/mo

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Re-posted 9 days ago

Job description

Join Farmers Insurance

Are you a driven professional looking for a career with unlimited earning potential and growth opportunities? Farmers Insurance is hiring Inbound Consultants to join our upcoming training classes. In this role, you'll help customers find the right insurance solutions while building a rewarding career with one of the nation's leading insurance organizations.

What We Offer
  • Guaranteed base salary starting at $40,000+
  • Uncapped monthly performance incentives
  • Top Performers make $100,000+ (base plus performance incentives)
  • Comprehensive paid training program
  • Licensing sponsorship and support
  • Career advancement opportunities
  • Hybrid work environment
  • Full benefits package
  • 401(k) with company benefits
  • Paid Time Off
  • Paid Parental Leave
  • Tuition Assistance
  • Medical, Dental & Vision Insurance
  • Life Insurance
  • HSA & FSA Plans

What You'll Do
  • Answer inbound calls from prospective customers
  • Quote and sell Farmers insurance products
  • Identify customer needs and recommend coverage solutions
  • Cross-sell and upsell additional insurance products
  • Build customer relationships through exceptional service
  • Navigate multiple computer systems while assisting customers
  • Meet and exceed sales goals and performance metrics

What We're Looking For
Required
  • Minimum 1 year of sales experience
  • Proven ability to meet sales goals and performance metrics
  • Strong communication and customer service skills
  • Comfortable working in a fast-paced environment
  • Strong computer and technology skills
  • High School Diploma or GED

Preferred
  • Call center sales experience
  • Insurance sales experience
  • Active Property & Casualty or Personal Lines License
  • College degree

Licensing
  • No insurance license? No problem.
  • Farmers will sponsor and train qualified candidates to obtain a Property & Casualty License. Licensing must be completed within 90 days of hire.

Hybrid & Remote Work Options

This position is based in Grand Rapids, Michigan.

Office Location:
5665 North Kraft Lake Drive
Grand Rapids, MI 49512

  • Employees within 50 miles of the office will work a hybrid schedule:
  • 3 days in office
  • Up to 2 days remote
  • Candidates residing in Eastern Time Zone states with an active P&C or Personal Lines License may be considered for fully remote opportunities.

Work Schedule
  • This position requires flexibility to support customer needs.


Operating Hours:

  • Monday-Friday: 8:00 AM 10:30 PM EST
  • Saturday: 10:00 AM 5:30 PM EST


Schedule Requirements:

  • Full-time (40 hours/week)
  • Five 8-hour shifts per week
  • Some evenings required
  • Saturday rotation (approximately once per month)
  • Some holidays required

Training Schedule
  • Monday-Friday
  • 8:30 AM 5:00 PM EST
  • Paid training provided

Compensation


Base Salary: Starting at $40,000+ annually


Additional Earnings:

  • Average performers earn $27,300+ in annual incentives
  • Top performers earn $75,000+ in annual incentives


Experienced Insurance Professionals:

  • Candidates with 3+ years of licensed insurance sales and call center experience may qualify for Senior or Lead Sales Consultant positions with starting base salaries of $50,000+.

Why Farmers?

At Farmers, we're committed to helping customers protect what matters most while providing employees with meaningful careers, professional development, and opportunities for advancement.

Apply today and start building a rewarding career with unlimited earning potential.


Farmers Insurance is an Equal Opportunity Employer.