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Insurance Account Manager Jobs in Monroe, NC (NOW HIRING)

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Insurance Account Manager information

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$24.6K

$48.8K

$70.9K

How much do insurance account manager jobs pay per year?

As of Sep 3, 2026, the average yearly pay for insurance account manager in Monroe, NC is $48,759.00, according to ZipRecruiter salary data. Most workers in this role earn between $38,500.00 and $54,700.00 per year, depending on experience, location, and employer.

What is an insurance account manager?

The responsibilities of an insurance account manager revolve around the customer service aspect of insurance. You work with customers and clients to develop an ongoing relationship enabling future sales. You may also advise customers about policy changes and assist with claims. Your duties include answering customer inquiries about coverages and premiums. You also liaise with insurance providers and other members of the customer service team to make sure that your customers are getting adequate service and access to competitively priced insurance products.

What are the key skills and qualifications needed to thrive as an insurance account manager, and why are they important?

To thrive as an Insurance Account Manager, you need a solid understanding of insurance products, risk assessment, and customer relationship management, often supported by a relevant degree and state licensure. Familiarity with CRM software, policy management systems, and industry-specific tools like Applied Epic or Vertafore is typically required. Exceptional communication, negotiation, and organizational skills help build client trust and manage multiple accounts efficiently. These competencies are vital for delivering tailored insurance solutions, maintaining client satisfaction, and achieving sales targets in a competitive industry.

How does an insurance account manager typically collaborate with other departments to meet client needs?

Insurance Account Managers frequently work cross-functionally, coordinating with underwriting, claims, and customer service teams to ensure clients receive tailored coverage and smooth service. They act as the primary point of contact for clients, but rely on underwriters for policy approvals and claims adjusters for resolving issues. Strong communication and organizational skills are essential for managing client expectations and keeping all parties aligned. This collaborative approach helps to build client trust and ensures a high level of service.

What is the difference between Insurance Account Manager vs Insurance Underwriter?

AspectInsurance Account ManagerInsurance Underwriter
CredentialsLicenses, industry certifications (e.g., CPCU)Licenses, industry certifications (e.g., CPCU)
Work EnvironmentClient-facing, sales, customer serviceAnalytical, risk assessment, decision-making
Employer & Industry UsageInsurance agencies, brokerages, carriersInsurance companies, underwriting firms
Common Search & ComparisonYesYes

Insurance Account Managers focus on managing client relationships, sales, and policy servicing, while Insurance Underwriters evaluate risks and determine policy terms. Both roles require industry licenses and certifications, often work within insurance companies or agencies, and are frequently compared by job seekers in the insurance industry.

How much does an insurance account manager get paid?

Insurance account managers typically earn a median annual salary of around $50,000 to $70,000, depending on experience, location, and the size of the employer. Salaries can increase with certifications, advanced skills, and years of experience in the field.

What does an insurance account manager do for an insurance company?

An insurance account manager oversees client accounts, manages policy renewals, and provides customer service to ensure client satisfaction. They coordinate with underwriters, handle claims, and may use CRM software to track client information. Strong communication and organizational skills are essential for success in this role.

What are the most commonly searched types of Insurance Account jobs in Monroe, NC?

The most popular types of Insurance Account jobs in Monroe, NC are:

What job categories do people searching Insurance Account Manager jobs in Monroe, NC look for?

The top searched job categories for Insurance Account Manager jobs in Monroe, NC are:

What cities near Monroe, NC are hiring for Insurance Account Manager jobs?

Cities near Monroe, NC with the most Insurance Account Manager job openings:

Personal Lines Insurance Account Manager

Marsh LLC

Charlotte, NC โ€ข On-site

$43K - $80K/yr

Other

Medical, Retirement

This job post hasย expired 1 day ago.ย Applications are no longer accepted.


Job description


Our not-so-secret sauce.

Award-winning, inclusive, Top Workplace culture doesnโ€™t happen overnight. Itโ€™s a result of hard work by extraordinary people. The industryโ€™s brightest talent drives our efforts to deliver purposeful work and meaningful impact every day. Learn more about what makes us different and how you can make your mark as a Personal Lines Account Manager at Marsh & McLennan Agency LLC (MMA) Company.

Marsh McLennan Agency (MMA) provides business insurance, employee health & benefits, retirement, and private client insurance solutions to organizations and individuals seeking limitless possibilities. With offices across North America, we combine the personalized service model of a local consultant with the global resources of the worldโ€™s leading professional services firm, Marsh McLennan (NYSE: MRSH).

A day in the life.

As our Account Manager II on the Client Service team, youโ€™ll Support Producer and Marketing Account Executive, if applicable, by serving the larger and/or more complex clients and/or be viewed as a leader and resource by colleagues and peers who provides exceptional client service and serves as a mentor to others. Be knowledgeable of coverages, carrier guidelines, underwriting, legislative changes, and maintain relationships with clients and carrier representatives. Exercise independent decisions relating to client analysis of coverage, recommending coverage needs, and suggesting new lines of coverage for existing clients, as appropriate. Develop strong relationships with carriers and market accounts as requested by Producer and/or Marketing Account Executive.

Our future colleague.

Weโ€™d love to meet you if your professional track record includes these skills:

  • Bachelor's degree or equivalent education and related training

  • Five years of relevant insurance industry experience

  • Appropriate insurance license(s)

  • Strong client relations skills; including excellent communication skills and service orientation, cooperative nature, and tactfulness to resolve client and company problems

  • Ability to utilize leadership skills by providing direction, constructive feedback, development and training while additionally being able to motivate others to maximize productivity and team morale

  • Demonstrated proficiency in basic computer applications such as Microsoft Office Suite

  • Ability to travel, occasionally overnight

These additional qualifications are a plus, but not required to apply:

  • Advanced Degree

  • Industry Designations

We know there are excellent candidates who might not check all of these boxes. Donโ€™t be shy. If youโ€™re close, weโ€™d be very interested in meeting you.

Valuable benefits.

We value and respect the impact our colleagues make every day both inside and outside of work. Our culture promotes colleague well-being through robust benefits programs and resources, professional and personal development opportunities, and fulfillment through meaningful work.

Some benefits included in this role are:

  • Generous time off, including personal and volunteering

  • Tuition reimbursement and professional development opportunities

  • Charitable contribution match programs

  • Stock purchase opportunities

To learn more about a career at MMA, check us out our website or flip through recruiting brochure.

Follow us on social media to meet our colleagues and see what makes us tick:

  • Instagram

  • Facebook

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  • LinkedIn

Who you are is who we are.

We embrace a culture that celebrates and promotes the many backgrounds, heritages and perspectives of our colleagues and clients. We are always seeking those with ethics, talent, and ambition who are interested in joining our client-focused teams.

Marsh McLennan and its affiliates are EOE Minority/Female/Disability/Vet/Sexual Orientation/Gender Identity employers.

#LI-hybrid

#LI-PCS


The applicable base salary range for this role is $43,400 to $80,800.

The base pay offered will be determined on factors such as experience, skills, training, location, certifications, education, and any applicable minimum wage requirements. Decisions will be determined on a case-by-case basis. In addition to the base salary, this position may be eligible for performance-based incentives.
We are excited to offer a competitive total rewards package which includes health and welfare benefits, tuition assistance, 401K savings and other retirement programs as well as employee assistance programs.