Insurance Account Assistant Jobs in Springfield, MO

*Eligible for a $1,500 sign on bonus*

About Jordan Valley Health:

Jordan Valley Health (JVH) is a mission-driven organization dedicated to improving the health of individuals and families in underserved communities. We provide comprehensive healthcare services including primary medical, dental, vision, and behavioral health. Our mission is simple: Improve our community’s health through access and relationships. By working collaboratively with partners and continually innovating, JVH strives to be a leader in providing essential healthcare for the underserved, ensuring everyone in our community has access to quality healthcare.

Job Summary:

The Dental Assistant collaborates with dental providers to ensure the highest quality of patient care. Responsibilities include setting up and breaking down room and equipment, preparing patient for treatment, documenting in the electronic dental record, preparing laboratory cases, proper infection prevention practices, other duties as assigned.

Key Responsibilities:

• Preparation of tray set-up, sterilization of instruments.
• Passage and receipt of instruments.
• Document treatment related information in patient’s electronic chart.
• Mixing cements, amalgam, and impression materials.
• Oral evacuation and retraction.
• Exposing and developing dental radiographs.
• Seating, preparing, and dismissing patients.
• Taking blood pressure and oral temperature.
• Operatory preparation and clean-up.
• Inventory control.
• Routine maintenance of equipment.
• Taking patient medical history.
• Familiar with and follows OSHA standards.
• Maintain HIPAA compliance.
• Answers telephone and gives information to callers; routes call to appropriate personnel and/or takes necessary messages.
• Works closely with providers and staff to maintain needs of the patient while adhering to scheduling protocols.
• Display sensitivity to patient needs.
• Able to handle a fast-paced environment with routine changes to workflow.
• Provides excellent customer service.
• Promotes effective working relations and work effectively as part of a team to facilitate the Clinic’s ability to meet its goals and objectives.
• Maintain daily cash balancing and reporting, when working in check-in or check-out.
• Obtain payor source information and verify insurance eligibility.
• Complete patient follow-up calls as directed, provide follow-up to patients to address barriers to care, and answer questions.
• Fill out excuse forms per provider request for patients after they are seen.
• Assist patients with connecting to other resources (i.e. complete Medicaid applications, slide enrollments, payment agreements, etc.).
• Assist patients who have difficulties completing paperwork or understanding information.
• Serve as a continuity figure to patients.

Benefits Overview:

• Medical and Prescription Drug Coverage: Three comprehensive plan options (Buy-up, Base, and High Deductible) through UnitedHealthcare's Choice Plus network, covering various deductibles and out-of-pocket limits. Includes access to telemedicine services via Teladoc.
• Health Savings Account (HSA): Available for employees in the High Deductible Plan with employer contributions and tax advantages.
• Flexible Spending Account (FSA): Options for both healthcare and dependent care FSAs, allowing pre-tax contributions for qualified expenses.
• Dental and Vision Coverage: Dental insurance through Cigna’s DPPO network and vision coverage through EyeMed’s Insight network.
• Retirement Plan: Pre-tax and Roth 403(b) retirement plans with a 5% employer match starting after 30 days of employment.
• Life and Disability Insurance: Basic Life and AD&D insurance provided at no cost, with the option to purchase additional coverage. Long-term and short-term disability insurance are also available.
• Employee Assistance Program (EAP): Free confidential support for personal and professional challenges, including counseling and crisis intervention.
• Additional Voluntary Benefits: Options for critical illness, accident, hospital care, and pet insurance through MetLife.
• Pay on Demand Available.

Holidays:

• Nine paid holidays per year.

Health Requirements:

All employees are required to provide proof of vaccination for Flu, Hepatitis B and Tuberculosis (TB) as part of our commitment to maintaining a safe and healthy workplace.

Application Process:

Interested applicants should submit a resume and cover letter through the JVH career portal at Careers & Education - Jordan Valley. Applications will be accepted on a rolling basis until the position is filled.

Jordan Valley Health is an equal opportunity employer. All applicants will be considered for employment without attention to race, color, religion, sex, sexual orientation, gender identity, national origin, veteran, or disability status.

Required Qualifications:

• One year experience, education may be substituted for lack of experience
• Basic Life Support (BLS) required, must obtain within first 90 days of employment.

Preferred Qualifications:

• High School Diploma or GED preferred
• Prefer basic skills certification and expanded functions
• Graduation from a dental assisting program preferred