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Instant Messaging Jobs (NOW HIRING)

Tradewind Aviation

Scheduled Service Coordinator

Oxford, CT

$19.50 - $24.75/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

Tradewind Aviation

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

Tradewind

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

ProTouch Staffing

Radiology Physician

Miami, FL · On-site +1

$305K - $382K/yr

Real-time internal communication via secure instant messaging Education, Licensure, and Experience: * Board Certified or Board Eligible in Radiology by the American Board of Radiology (ABMS-BC/BE)

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How much do instant messaging jobs pay per year?

As of Jun 7, 2026, the average yearly pay for instant messaging in the United States is $98,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Instant Messaging vs Customer Support Specialist?

AspectInstant MessagingCustomer Support Specialist
Required CredentialsBasic communication skills, familiarity with messaging platformsCustomer service training, communication skills, sometimes certifications
Work EnvironmentOnline, digital platforms, remote or office-basedCall centers, online chat, in-person or remote
Employer & Industry UsageTech companies, social media, communication appsRetail, tech, service industries, customer service departments
Search & Comparison IntentUnderstanding communication tools, digital messaging rolesCustomer service roles, client interaction, support skills

Instant Messaging involves real-time digital communication primarily through messaging platforms, focusing on quick, informal exchanges. Customer Support Specialists handle customer inquiries, providing assistance via chat, phone, or email, often requiring specific training. While both roles involve communication skills and digital tools, Instant Messaging is a communication method, whereas Customer Support Specialists are service-oriented roles that may utilize instant messaging as a channel.

What are some common challenges faced by professionals managing instant messaging platforms in a corporate environment?

Professionals managing instant messaging platforms often encounter challenges such as ensuring data security and compliance, integrating the platform with other business tools, and balancing accessibility with privacy. They may also be responsible for user training, troubleshooting issues, and managing high volumes of communication to prevent information overload. Collaborating closely with IT, security, and end-users is essential to create a smooth and secure messaging experience for the organization.

What are the key skills and qualifications needed to thrive as an Instant Messaging Specialist, and why are they important?

To thrive as an Instant Messaging Specialist, you need strong written communication skills, attention to detail, and familiarity with digital communication platforms, often supported by a background in customer service or IT support. Proficiency in instant messaging applications (such as Slack, Microsoft Teams, or WhatsApp), ticketing systems, and sometimes relevant certifications like ITIL or customer service training is valuable. Exceptional interpersonal skills, quick problem-solving, and the ability to multitask help individuals excel in real-time digital interactions. These skills are crucial for delivering prompt, clear, and effective support or information in fast-paced business environments.

What are instant messaging jobs?

Instant messaging jobs involve communicating with customers, clients, or team members using real-time text-based chat platforms. Professionals in these roles may provide customer support, technical assistance, sales support, or internal communications. These positions require strong written communication skills, quick typing, and the ability to multitask. Instant messaging jobs are often remote and can be found in various industries, including technology, retail, and customer service.
More about Instant Messaging jobs
What states have the most Instant Messaging jobs? States with the most job openings for Instant Messaging jobs include:
What job categories do people searching Instant Messaging jobs look for? The top searched job categories for Instant Messaging jobs are:
Instant Messaging jobs near you
SOF Training Analysis Feedback Facility (TAFF) Analyst

SOF Training Analysis Feedback Facility (TAFF) Analyst

Athenix Solutions Group

Fort Irwin, CA • On-site

Full-time

Posted 27 days ago

Job description

Athenix Special Missions is looking to hire a Special Operations Forces Training Analysis Feedback Facility Analyst (TAFF) in the Fort Irwin, CA region.
This individual will become part of the plans team that will assists in the analysis of the SOF RTU to include CA and MISO planning and operations in order to provide relevant and doctrinally correct AAR information.
Duties/Responsibilities:
  • Provide twenty-four (24) hour manning and radio coverage of the SOF TAFF.
  • Track, monitor, collect, and analyze data from multiple sources to include CTC OIS, CPOF, Radios, and instant messaging; besides voice and messaging, the data will also be in the form of pictures and videos.
  • Collect reports from SOF military personnel and other contract personnel during the conduct of SOF activities. The SOF TAFF will log, sort and use the data to assist in the construction of AAR products and provide them to the SOF/ OC/Ts. The SOF TAFF will also deconflict SOF actions through the CF TAFFs.
  • Assist in daily analysis briefings with SOF military leadership and other civilian personnel. The SUB shall capture meeting minutes and provide them to the appropriate NTC SOF Plans member no later than (2) two hours after the meeting has ended.
  • Assist in the preparation and execution of AAR for SOF personnel training. The SOF TAFF will collect and process SOF pictures and video for integration into AARs and THPs.
  • Input AAR data into the JLLIS.
  • Conduct operational and doctrinal research and organize collected information for use in other tasks.
  • Communicate over assigned radio using military communications procedures.
  • Have the ability to work a flexible schedule with the potential for extended hours; up to 12 hours per shift.
  • Able to articulate military style writing when transcribing radio communications into written reports.
  • Assist the SOF Plans section during non-training rotational hours.
  • Analyze data provided by OC/Ts for incorporation into other products.
  • Provide regular reports and timely responses to requests for information to the SOF OC/Ts and the combat training center SOF.
  • Facilitate communication between the SOF OC/Ts, the CF OC/Ts and the Tactical Operations Center.
  • Track all SOF Operations.
  • Monitor CTC OIS, CPOF, Radios and other computer and cellular instant messaging applications.
  • Assist in the construction of (1) one SOF After Action Review.
  • Research Special Operations doctrine.
  • Participate in events that support and facilitate SOF collective training such as initial planning conferences, leader training programs and pre-deployment site surveys.
  • Be able to coordinate multiple operations simultaneously.

Requirements
  • High School Diploma or equivalent.
  • Ability to work shift work with extended hours, up to 12 hours per shift
  • Able to articulate military style writing when transcribing radio communications into written reports
  • Must be familiar with Army Ranger, Special Forces, and Joint Special Operations Forces doctrine
  • Must be familiar with MS Office Suite.
  • Perform duties and travel in extreme weather conditions and at height (helicopter travel, mountain tops, elevated walk areas and towers)

Preferred qualifications are as follows:
  • Minimum of (3) years of military or equivalent experience
  • Graduation from Battle Staff Course or one of the following Schools; Ranger School, Officer Basic Course, Officer Advanced Course or Advanced NCO Course
  • Experience with Special Operations Joint Task Forces, Combined/ Joint Special Operations Task Forces, and / or other SOF structures

Clearance:
  • Must be a U.S. Citizen
  • Secret / Eligible for TS

Equal Opportunity Employer, including disability and protected veteran status.

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