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Instant Messaging Jobs (NOW HIRING)

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Appointment Scheduler - Veterinary Hospice

Berthoud, CO · On-site

$18 - $19.50/hr

Excellent communication skills (phone, email, instant messaging) High attention to detail in providing estimates and scheduling appointments Strong commitment to teamwork and serving others Quick ...

ProTouch Staffing

Radiology Physician

Miami, FL · On-site

$305K - $382K/yr

Real-time internal communication via secure instant messaging Education, Licensure, and Experience: * Board Certified or Board Eligible in Radiology by the American Board of Radiology (ABMS-BC/BE)

Get Pulley

$22.25 - $30/hr

Google Calendar) Excellent phone, email and instant messaging communication skills Tech Savvy Proactive attitude Technical Requirements: Working Webcam Main and backup computer: at least 1.8 GHz ...

ProTouch Staffing

Radiology Physician

Miami, FL · On-site +1

$305K - $382K/yr

Real-time internal communication via secure instant messaging Education, Licensure, and Experience: * Board Certified or Board Eligible in Radiology by the American Board of Radiology (ABMS-BC/BE)

Epoch Games

3D Creature Artist

Winston Salem, NC

Communication is mostly done via Slack (an instant messaging application) and Trello (an online project collaboration tool). In this volunteer position we are looking for someone who specializes in ...

TriOptus LLC

Onboarder- HR Recruiter

Tampa, FL · On-site

Managing a high-volume workload of queries to resolution through emails, telephone calls and instant messaging tools. * Delivering/enhancing process improvements, automation, quality/controls around ...

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All JobsInstant Messaging Jobs

Instant Messaging information

See salary details

$59.5K

$98.4K

$128.5K

How much do instant messaging jobs pay per year?

As of Jul 21, 2026, the average yearly pay for instant messaging in the United States is $98,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Instant Messaging vs Customer Support Specialist?

AspectInstant MessagingCustomer Support Specialist
Required CredentialsBasic communication skills, familiarity with messaging platformsCustomer service training, communication skills, sometimes certifications
Work EnvironmentOnline, digital platforms, remote or office-basedCall centers, online chat, in-person or remote
Employer & Industry UsageTech companies, social media, communication appsRetail, tech, service industries, customer service departments
Search & Comparison IntentUnderstanding communication tools, digital messaging rolesCustomer service roles, client interaction, support skills

Instant Messaging involves real-time digital communication primarily through messaging platforms, focusing on quick, informal exchanges. Customer Support Specialists handle customer inquiries, providing assistance via chat, phone, or email, often requiring specific training. While both roles involve communication skills and digital tools, Instant Messaging is a communication method, whereas Customer Support Specialists are service-oriented roles that may utilize instant messaging as a channel.

What are some common challenges faced by professionals managing instant messaging platforms in a corporate environment?

Professionals managing instant messaging platforms often encounter challenges such as ensuring data security and compliance, integrating the platform with other business tools, and balancing accessibility with privacy. They may also be responsible for user training, troubleshooting issues, and managing high volumes of communication to prevent information overload. Collaborating closely with IT, security, and end-users is essential to create a smooth and secure messaging experience for the organization.

What are the key skills and qualifications needed to thrive as an Instant Messaging Specialist, and why are they important?

To thrive as an Instant Messaging Specialist, you need strong written communication skills, attention to detail, and familiarity with digital communication platforms, often supported by a background in customer service or IT support. Proficiency in instant messaging applications (such as Slack, Microsoft Teams, or WhatsApp), ticketing systems, and sometimes relevant certifications like ITIL or customer service training is valuable. Exceptional interpersonal skills, quick problem-solving, and the ability to multitask help individuals excel in real-time digital interactions. These skills are crucial for delivering prompt, clear, and effective support or information in fast-paced business environments.

What are instant messaging jobs?

Instant messaging jobs involve communicating with customers, clients, or team members using real-time text-based chat platforms. Professionals in these roles may provide customer support, technical assistance, sales support, or internal communications. These positions require strong written communication skills, quick typing, and the ability to multitask. Instant messaging jobs are often remote and can be found in various industries, including technology, retail, and customer service.
More about Instant Messaging jobs
What states have the most Instant Messaging jobs? States with the most job openings for Instant Messaging jobs include:
What job categories do people searching Instant Messaging jobs look for? The top searched job categories for Instant Messaging jobs are:
Instant Messaging jobs near you
Infographic showing various Instant Messaging job openings in the United States as of July 2026, with employment types broken down into 5% Full Time, and 95% Part Time. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $98,370 per year, or $47.3 per hour.
Virtual Design - Chat Consultant

Virtual Design - Chat Consultant

Williams-Sonoma

Las Vegas, NV • On-site, Remote

$19/hr

Full-time

Re-posted 20 days ago

Williams-Sonoma rating

6.6

Company rating: 6.6 out of 10

Based on 92 frontline employees who took The Breakroom Quiz

Job description

Virtual Design Chat Consultant - Las Vegas, NV
Now accepting applications until July 30th 2026
Why you and why us?
Are you interested in assisting our customers on a new online platform? Do you have excellent multi-tasking skills and are comfortable handling multiple customers at once? Does the idea of utilizing your design expertise to help our customers create their dream homes excite you? Then being a Chat Response associate on our Design Team may be the perfect fit for you! In this fast-paced position, the Online Chat Representative will monitor a web-based chat console and respond to chat requests via instant messaging from consumers shopping on various clients' websites. These are customers who are in the shopping process for major purchases such as furniture. You will specifically focus on chats to support the Design team by assisting our customers with creating their dream space and closing the deal on their design purchases.
What Benefits do you offer?
  • 40% Discount on most merchandise!
  • Fun contests / rewards and recognition programs
  • Paid Training from the comfort of your home
  • Internal promotional opportunities. Based on position requirements and tenure, this can occur within the first 60 days if interested
  • Pay = $19.00/hr *compensation may differ due to individual state wage requirements*

Essential Functions: The nuts and bolts
  • Troubleshoot, answer text chats and respond within 5 seconds to live chat requests
  • Multi-task by handling 2 to 5 chats at once, and seeking multiple pieces of information while maintaining fluid conversations
  • Work closely with other departments to resolve issues including but not limited to service calls for all brands
  • Assist with developing written customer responses
  • Promptly identify, research, and resolve visitor requests using the Internet, OMS, and CCUI
  • Project a professional company image through text chat interaction
  • Provide visitors with product or service information
  • Promote Williams-Sonoma, Inc products and/or services in a positive way
  • Categorize and assign chat sessions appropriately
  • Perform other duties assigned

Qualifications: What you need to apply
  • 3+ months Design experience Required
  • High School Diploma or GED
  • Attention to detail with a superior customer service attitude
  • Maintain confidentiality and professionalism at all times
  • Strong professional written communication skills with the ability to multi-task and correctly interpret customer requests
  • Strong written communication skills are required
  • Enjoy working independently with excellent problem-solving and decision-making skills
  • Good self-management and motivation
  • Strong interpersonal skills
  • Computer Savvy / Internet Research ability
  • Must be experienced with instant messaging
  • Ability to navigate websites and multiple systems while maintaining multiple written conversations
  • Computer literate with the ability to type minimum 35 wpm
  • Practice active listening skills
  • MUST be confident to communicate in English (written and verbal)

Important Facts: MUST HAVE THESE FOR CONSIDERATION
  • Ability to complete mandatory paid training for 4 weeks - 100% attendance is required
  • Confirm that you have the equipment requirements listed below. This will be asked throughout the interview process and could affect employment status if not met
  • On site opportunity requires you to be on premise 5 days / week

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