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Instant Messaging Jobs (NOW HIRING)

Tradewind Aviation

Scheduled Service Coordinator

Oxford, CT · On-site

$17.75 - $23.25/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

ProTouch Staffing

Radiology Physician

Miami, FL · On-site +1

$305K - $382K/yr

Real-time internal communication via secure instant messaging Education, Licensure, and Experience: * Board Certified or Board Eligible in Radiology by the American Board of Radiology (ABMS-BC/BE)

Imperativelogistics

Accounting Clerk

Laredo, TX · On-site

$16.25 - $20.75/hr

Communicate with internal and external contacts via phone, email, and instant messaging. * Provide general administrative support to the Accounting department as needed. Qualifications: * Basic ...

Caring Pathways

Be Seen First

Appointment Scheduler - Veterinary Hospice

Berthoud, CO · On-site

$18 - $19.50/hr

Excellent communication skills (phone, email, instant messaging) High attention to detail in providing estimates and scheduling appointments Strong commitment to teamwork and serving others Quick ...

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Instant Messaging information

See salary details

$59.5K

$98.4K

$128.5K

How much do instant messaging jobs pay per year?

As of Aug 12, 2026, the average yearly pay for instant messaging in the United States is $98,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Instant Messaging vs Customer Support Specialist?

AspectInstant MessagingCustomer Support Specialist
Required CredentialsBasic communication skills, familiarity with messaging platformsCustomer service training, communication skills, sometimes certifications
Work EnvironmentOnline, digital platforms, remote or office-basedCall centers, online chat, in-person or remote
Employer & Industry UsageTech companies, social media, communication appsRetail, tech, service industries, customer service departments
Search & Comparison IntentUnderstanding communication tools, digital messaging rolesCustomer service roles, client interaction, support skills

Instant Messaging involves real-time digital communication primarily through messaging platforms, focusing on quick, informal exchanges. Customer Support Specialists handle customer inquiries, providing assistance via chat, phone, or email, often requiring specific training. While both roles involve communication skills and digital tools, Instant Messaging is a communication method, whereas Customer Support Specialists are service-oriented roles that may utilize instant messaging as a channel.

What are some common challenges faced by professionals managing instant messaging platforms in a corporate environment?

Professionals managing instant messaging platforms often encounter challenges such as ensuring data security and compliance, integrating the platform with other business tools, and balancing accessibility with privacy. They may also be responsible for user training, troubleshooting issues, and managing high volumes of communication to prevent information overload. Collaborating closely with IT, security, and end-users is essential to create a smooth and secure messaging experience for the organization.

What are the key skills and qualifications needed to thrive as an instant messaging specialist?

To thrive as an Instant Messaging Specialist, you need strong written communication skills, attention to detail, and familiarity with digital communication platforms, often supported by a background in customer service or IT support. Proficiency in instant messaging applications (such as Slack, Microsoft Teams, or WhatsApp), ticketing systems, and sometimes relevant certifications like ITIL or customer service training is valuable. Exceptional interpersonal skills, quick problem-solving, and the ability to multitask help individuals excel in real-time digital interactions. These skills are crucial for delivering prompt, clear, and effective support or information in fast-paced business environments.

What is an instant messaging job?

Instant messaging jobs involve communicating with customers, clients, or team members using real-time text-based chat platforms. Professionals in these roles may provide customer support, technical assistance, sales support, or internal communications. These positions require strong written communication skills, quick typing, and the ability to multitask. Instant messaging jobs are often remote and can be found in various industries, including technology, retail, and customer service.
More about Instant Messaging jobs
What states have the most Instant Messaging jobs? States with the most job openings for Instant Messaging jobs include:
What job categories do people searching Instant Messaging jobs look for? The top searched job categories for Instant Messaging jobs are:
Instant Messaging jobs near you
Infographic showing various Instant Messaging job openings in the United States as of August 2026, with employment types broken down into 7% Full Time, and 93% Part Time. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $98,370 per year, or $47.3 per hour.

Information Technology Analyst

West Advanced Technologies (WATI)

Sacramento, CA • On-site

Full-time

This job post has expired 1 day ago. Applications are no longer accepted.

Job description

Information Technology Analyst
Sacramento CA
12+ months
Onsite role with some remote option
Required Skills/Experience:
Working knowledge of day-to-day operations of Call Manager such as adds, moves, and changes such as add new phones, name changes and other phone-related Call Manager administration.
Ability to make changes to voice mailboxes in Unity Connection such as changed names, importing from LDAP, resetting passwords, and other Unity-related tasks.
Ability to add or change contact center agents in Unified Contact Center Enterprise (UCCE, not UCCX).
UCCE contact center and/or Call Studio/CVP IVR scripting is desirable.
Able to manage TSR ticketing that involves adding or deactivating call center agents.
Experience working with Jabber
Experience with Cisco's Instant Messaging and Presence (IM&P) services
Experience with WebEx administration and maintenance
Experience deploying Jabber, IM&P, and/or WebEx is highly desirable.
This position will provide a backup for daily administration of Callmanager, Calabrio and Contact Center environments and further VoIP and/or network duties as directed.
Regards
Naresh Damagalla
West Advanced Technologies, Inc
E: naresh.d@wati.com

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