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Instant Messaging Jobs (NOW HIRING)

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

Scheduled Service Coordinator

Oxford, CT · On-site

$19.50 - $24.75/hr

Monitor and reply to company instant messaging with remote airport handlers and interdepartmental communication * Inform guests of flight delays via SMS system and phone * Assist and educate guests ...

Be Seen First

Excellent communication skills (phone, email, instant messaging) High attention to detail in providing estimates and scheduling appointments Strong commitment to teamwork and serving others Quick ...

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Showing results 1-20

Instant Messaging information

See salary details

$59.5K

$98.4K

$128.5K

How much do instant messaging jobs pay per year?

As of Jun 29, 2026, the average yearly pay for instant messaging in the United States is $98,370.00, according to ZipRecruiter salary data. Most workers in this role earn between $79,000.00 and $112,000.00 per year, depending on experience, location, and employer.

What is the difference between Instant Messaging vs Customer Support Specialist?

AspectInstant MessagingCustomer Support Specialist
Required CredentialsBasic communication skills, familiarity with messaging platformsCustomer service training, communication skills, sometimes certifications
Work EnvironmentOnline, digital platforms, remote or office-basedCall centers, online chat, in-person or remote
Employer & Industry UsageTech companies, social media, communication appsRetail, tech, service industries, customer service departments
Search & Comparison IntentUnderstanding communication tools, digital messaging rolesCustomer service roles, client interaction, support skills

Instant Messaging involves real-time digital communication primarily through messaging platforms, focusing on quick, informal exchanges. Customer Support Specialists handle customer inquiries, providing assistance via chat, phone, or email, often requiring specific training. While both roles involve communication skills and digital tools, Instant Messaging is a communication method, whereas Customer Support Specialists are service-oriented roles that may utilize instant messaging as a channel.

What are some common challenges faced by professionals managing instant messaging platforms in a corporate environment?

Professionals managing instant messaging platforms often encounter challenges such as ensuring data security and compliance, integrating the platform with other business tools, and balancing accessibility with privacy. They may also be responsible for user training, troubleshooting issues, and managing high volumes of communication to prevent information overload. Collaborating closely with IT, security, and end-users is essential to create a smooth and secure messaging experience for the organization.

What are the key skills and qualifications needed to thrive as an Instant Messaging Specialist, and why are they important?

To thrive as an Instant Messaging Specialist, you need strong written communication skills, attention to detail, and familiarity with digital communication platforms, often supported by a background in customer service or IT support. Proficiency in instant messaging applications (such as Slack, Microsoft Teams, or WhatsApp), ticketing systems, and sometimes relevant certifications like ITIL or customer service training is valuable. Exceptional interpersonal skills, quick problem-solving, and the ability to multitask help individuals excel in real-time digital interactions. These skills are crucial for delivering prompt, clear, and effective support or information in fast-paced business environments.

What are instant messaging jobs?

Instant messaging jobs involve communicating with customers, clients, or team members using real-time text-based chat platforms. Professionals in these roles may provide customer support, technical assistance, sales support, or internal communications. These positions require strong written communication skills, quick typing, and the ability to multitask. Instant messaging jobs are often remote and can be found in various industries, including technology, retail, and customer service.
More about Instant Messaging jobs
What states have the most Instant Messaging jobs? States with the most job openings for Instant Messaging jobs include:
Infographic showing various Instant Messaging job openings in the United States as of June 2026, with employment types broken down into 14% Full Time, and 86% Part Time. Highlights an 79% Physical, and 21% Remote job distribution, with an average salary of $98,370 per year, or $47.3 per hour.
Clinic Receptionist - Neurology - Casual

Clinic Receptionist - Neurology - Casual

Grande Ronde Hospital

La Grande, OR • On-site

$18.81 - $25.94/hr

Part-time

Posted 3 days ago


Key responsibilities

  • Greet patients, verify and update patient demographics during check-in, and ensure completion of necessary registration forms.

  • Schedule patient appointments, manage schedule changes in the Electronic Health Record (EHR), and handle patient check-in and check-out processes.

  • Collect patient payments, verify insurance benefits and eligibility, and maintain accurate patient information in the EHR while adhering to confidentiality guidelines.


Grande Ronde Hospital rating

7.7

Company rating: 7.7 out of 10

Based on 10 frontline employees who took The Breakroom Quiz

207th of 1,003 rated hospitals


Job description

The Clinic Receptionist supports front office business operations by interacting with patients both in person and over the phone. Responsibilities include: scheduling appointments, patient registration, insurance verification, collecting patient copays, and handling check-in and check-out processes. The Clinic Receptionist is also responsible for maintaining accurate patient records, handling various administrative tasks, and facilitating communication between patients, healthcare providers, and clinic staff through multiple channels, such as multi-line phones, Electronic Health Record (EHR) messaging, secure text messaging, email, and instant messaging. This role requires a high level of organization, attention to detail, and the ability to manage a variety of administrative duties in a fast-paced healthcare environment.
Qualifications:
Receptionist 1
  • High school diploma or GED - required
  • Previous experience in a receptionist or customer service role, preferably in a healthcare setting

Receptionist 2
  • High school diploma or GED - required
  • Certified Medical Administrative Assistant (CMAA) through NHA - required
  • 12 months' medical front office experience or equivalent - required

Primary Duties and Responsibilities:
  • Greet patients upon arrival, verify and update patient demographics during check-in, and ensure completion of necessary registration forms.
  • Schedule patient appointments, ensuring appropriate time for procedures, and manage schedule changes in the EHR.
  • Answer phone calls, take accurate messages, and manage various electronic communications (EHR, text, email, instant messaging).
  • Verify insurance benefits and eligibility at scheduling and check-in, seeking assistance with unfamiliar plans as needed.
  • Ensure all scheduled patients are checked-in, checked-out, provided an after-visit summary and scheduled for follow-up as appropriate.
  • Collect patient payments, including co-pays, deductibles, co-insurance, and non-covered services.
  • Maintain accurate patient information in the EHR, using correct grammar, spelling, and punctuation following Epic Registration Standards; adhering to confidentiality and privacy guidelines, such as HIPAA, when handling patient information.
  • Provide General Administrative Support: Assisting with filing, organizing paperwork, faxing, and other clerical tasks as needed.
  • Open and close the clinic according to established procedures
  • Apply new knowledge to improve performance.

Skills and Abilities:
  • Ability to communicate clearly and professionally with patients, healthcare providers, and staff, both in person and via phone, email, or messaging systems.
  • Understanding of HIPAA regulations and the ability to maintain patient confidentiality at all times, both in patient records and in conversation.
  • Strong focus on providing excellent customer service, with the ability to manage multiple responsibilities at once, such as answering phones, greeting patients, scheduling appointments, and processing payments.
  • Proficient in using office software (Microsoft Office, scheduling software) and Electronic Health Record (EHR) systems (such as Epic)
  • Ability to identify issues, such as scheduling conflicts or insurance verification problems, and take the initiative to find solutions efficiently.

Physical Demands and Work Environment:
  • Ability to occasionally lift and carry items weighing up to 25 pounds, such as files or office supplies.
  • Ability to communicate effectively through reading, writing, and speaking in person or on telephone
  • Requires frequent use of the computer with prolonged periods of sitting at a desk.
  • Occasional exposure to blood, body fluids or tissue, communicable diseases, chemicals, including but not limited to sticks or cuts by needles and other sharp items. Employee eligible for Hepatitis B Vaccination if desired
  • Must be able to perform the primary duties and responsibilities of the job with or without reasonable accommodation.

Compensation:
Receptionist I: $18.81- $25.94 DOE
Receptionist II: $21.17-$19.18 DOE
Expectations for All Employees
Support the organization's mission, vision and values by adhering to the behavioral standards of Grande Ronde Hospital. Comply with all laws and regulations affecting Grande Ronde Hospital. Be familiar with and adhere to the Personnel Policy Manual and the Code of Conduct and support the Grande Ronde Hospital Compliance Program. Effective communication skills and the ability work effectively with people from various backgrounds are critical.
Mission: Grande Ronde Hospital and Clinics will ensure access to high quality, cost-effective health care in a safe and customer-friendly environment for all those in need of our services.
Vision: Quality health care is our mission. Patients are our passion.
Values: Creativity, Compassion, Collaboration, Credibility
Equal Opportunity Employer
This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.

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