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Insight Technology Solutions Jobs (NOW HIRING)

IT Solutions Analyst - AI

Chicago, IL ยท On-site

$100K - $120K/yr

We are seeking an IT Solutions Analyst with a focus on AI to support a growing portfolio of ... Build and maintain reports to support business insights and operational decision-making * Analyze ...

$16/hr

N/A Salary: $16 an hour Customer Service Representative - DHS ICE HSI Tip Line Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service ...

$102K - $134K/yr

With our trusted regulatory experience, insights, and infrastructure, we help manufacture and ... S. Distribution business technology solutions portfolio. The primary responsibility is to ...

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Insight Technology Solutions information

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$17

$56

$84

How much do insight technology solutions jobs pay per hour?

As of Jun 13, 2026, the average hourly pay for insight technology solutions in the United States is $56.68, according to ZipRecruiter salary data. Most workers in this role earn between $43.51 and $67.31 per hour, depending on experience, location, and employer.

What are Insight Technology Solutions?

Insight Technology Solutions refers to a company or service provider that delivers a range of technology-driven solutions to help businesses improve their operations and efficiency. These solutions often include IT consulting, cloud services, data analytics, cybersecurity, hardware and software procurement, and managed IT support. The goal is to leverage technology to solve business challenges and drive digital transformation. Companies like Insight Enterprises, for example, are well-known for offering these kinds of comprehensive technology solutions to organizations of all sizes.

What is the difference between Insight Technology Solutions vs Network Security Analyst?

AspectInsight Technology SolutionsNetwork Security Analyst
Primary RoleProvides IT solutions, consulting, and support for clients' technology needsMonitors, analyzes, and protects computer networks from security threats
Required CertificationsIT certifications (e.g., CompTIA, Cisco, Microsoft)Security certifications (e.g., CISSP, CISA, CompTIA Security+)
Work EnvironmentConsulting firms, IT service providers, corporate IT departmentsCorporate IT security teams, cybersecurity firms, government agencies

Insight Technology Solutions focuses on delivering comprehensive IT services and solutions, while a Network Security Analyst specializes in safeguarding networks from cyber threats. Both roles often require IT-related certifications, but security analysts emphasize cybersecurity credentials. The roles may overlap in tech environments, but their core responsibilities differ significantly.

How does an Insight Technology Solutions professional typically collaborate with cross-functional teams to implement technology projects?

Professionals in Insight Technology Solutions often work closely with various departments such as business analysis, development, and IT support to deliver comprehensive technology solutions. Regular collaboration includes participating in project planning meetings, gathering requirements from stakeholders, and coordinating with technical teams to ensure seamless integration of new technologies. Effective communication and an understanding of both business goals and technical constraints are key to aligning project objectives and overcoming implementation challenges.

What are the key skills and qualifications needed to thrive in Insight Technology Solutions roles, and why are they important?

To excel in Insight Technology Solutions positions, you typically need a solid background in information technology, data analysis, and business intelligence, often supported by a relevant degree or certifications. Familiarity with analytical tools like Power BI, Tableau, or SQL databases, as well as experience with cloud platforms, is commonly required. Strong problem-solving, communication, and adaptability skills help professionals interpret data and deliver actionable insights to clients or stakeholders. These abilities are crucial for transforming complex data into strategic business advantages and driving informed decision-making.
More about Insight Technology Solutions jobs
What job categories do people searching Insight Technology Solutions jobs look for? The top searched job categories for Insight Technology Solutions jobs are:
In-Bound Call Center Representative

In-Bound Call Center Representative

IronMountain Solutions

Waynesville, NC โ€ข Remote

$16/hr

Other

Posted 4 days ago


Job description

Inbound Call Center Representative

Work Location:ย ย Fully Remote - Needs to be within one hour of PIV office to pickup equipment and as needed.

Schedule: ย  ย  ย  ย  ย  Full Time

Relocation: ย  ย  ย  ย  ย N/A

Salary:ย  ย  ย  ย  ย  ย  ย  ย  ย $16 an hour

Customer Service Representative - DHS ICE HSI Tip Lineย 

Insight Technology Solutions, Inc. is seeking a highly motivated and organized individual as a Jr Customer Service Representative. This role is part of a team that requires a demonstrable sense of urgency while working independently. We require proactive support to get things done, but also someone who can suggest and implement ways to improve processes for long-term success. A successful candidate will be customer-service oriented, have strong attention to detail and quality, have great organization skills, and can switch gears at a moment's notice.ย 

Job Responsibilities:ย 

  • Answer and manage incoming calls and online tips from the public
  • Gather, clarify, and document information related to alleged criminal or suspicious activity
  • Review and assess tips to determine relevance and appropriate action
  • Conduct basic research using government, law enforcement, and open-source systems
  • Accurately document calls, tips, and findings in government systems
  • Prepare and route reports to the appropriate field offices or agencies
  • Escalate urgent or actionable information to designated personnel as needed
  • Follow established procedures, policies, and data privacy requirements
  • Provide professional, courteous customer service

Education and Experience Requirements:

  • 3+ years of experience in a call centerย 
  • Associate's degree required
  • Experience resolving complex stakeholder or customer issues
  • Proven ability to manage multiple tasks in a high-volume environment
  • Strong multitasking skills, including simultaneous data entry, research, and communication
  • Comfortable working with diverse stakeholders across varying professional backgrounds
  • Strong analytical, research, and problem-solving skills
  • Ability to work independently with minimal supervision
  • Excellent verbal and written communication skills
  • Active listening skills and sound judgment in complex situations
  • Experience supporting or training new customer service representatives
  • Ability to generate ad-hoc reports using internal systems
  • Experience using telephony systems, CRMs/ticketing tools, and Microsoft Office