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Inside Sales Representative Manager Jobs in Riverside, CA

Gold Star Foods

Inside Sales Representative

Ontario, CA · On-site

$70K - $75K/yr

TITLE: Inside Sales Representative DIVISION: Sales REPORTS TO: Vice President of Sales FLSA ... The ISR collaborates closely with field Account Managers to ensure A accounts receive focused ...

Trace3

Inside Sales Representative

Irvine, CA · On-site

Under the general direction of the Director, Business Operations, the Inside Sales Representative ... Highly organized, detail-oriented, excellent time management skills and able to effectively ...

Lkqcorp

Inside Sales Representative

Eastvale, CA · On-site

$28.85/hr

Inside Sales Representative Location: Eastvale, CA Starting Rate: $28.85/hour Role Summary Keystone ... Conduct daily maintenance of CRM database to ensure all customer/account information is accurate ...

Infusion4Health Inc

Inside Sales Representative

Brea, CA · On-site

$27/hr

As an Inside Sales Representative , you'll play a key role in growing our patient base by building ... Make outbound calls and manage inbound communication with healthcare providers and internal teams

LKQ Corporation

Inside Sales Representative

Eastvale, CA · On-site

$28.85/hr

Inside Sales Representative Location: Eastvale, CA Starting Rate: $28.85/hour Role Summary Keystone ... Conduct daily maintenance of CRM database to ensure all customer/account information is accurate ...

Consumer Portfolio Services

Be Seen First

Inside Sales Representative

Irvine, CA · On-site

$23 - $23.07/hr

Inside Sales Representative - Irvine, CA (In-Office Position Only) We are seeking motivated and ... Complete production reports as needed for management. * Display the best customer service to your ...

Nucor

Inside Sales Representative

Fontana, CA

$25.05 - $31.97/hr

The Inside Sales Representative coordinates with the outside Sales Force, Production, Quality, Shipping, and Mill Management to provide customer service that exceeds our customer expectations. This ...

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All JobsInside Sales Representative JobsInside Sales Representative Manager JobsInside Sales Representative Manager Jobs in Riverside, CA

Inside Sales Representative Manager information

See Riverside, CA salary details

$25K

$53.7K

$87.6K

How much do inside sales representative manager jobs pay per year?

As of Jun 17, 2026, the average yearly pay for inside sales representative manager in Riverside, CA is $53,697.00, according to ZipRecruiter salary data. Most workers in this role earn between $41,200.00 and $61,600.00 per year, depending on experience, location, and employer.

What is the difference between Inside Sales Representative Manager vs Inside Sales Representative?

AspectInside Sales RepresentativeInside Sales Representative Manager
ResponsibilitiesHandles sales calls, generates leads, maintains client relationshipsOversees sales team, develops strategies, manages performance
Required SkillsCommunication, product knowledge, CRM proficiencyLeadership, team management, sales strategy
Work EnvironmentOffice-based, sales floorOffice-based, supervisory role
Common CertificationsSales certifications, CRM trainingSales management certifications, leadership training

The Inside Sales Representative focuses on direct sales activities, while the Inside Sales Representative Manager oversees the sales team and strategy. The manager role requires leadership skills and experience in managing sales processes, whereas the representative role emphasizes individual sales performance.

What are the key skills and qualifications needed to thrive as an Inside Sales Representative Manager, and why are they important?

To thrive as an Inside Sales Representative Manager, you need strong sales acumen, leadership abilities, and experience in sales management or a related field, often supported by a bachelor’s degree. Familiarity with CRM systems like Salesforce, sales analytics tools, and pipeline management software is typically required. Exceptional communication, motivational skills, and the ability to coach and develop team members set outstanding managers apart. These skills are crucial for driving sales performance, achieving targets, and fostering a high-performing, collaborative team environment.

What does an Inside Sales Representative Manager do?

An Inside Sales Representative Manager oversees a team of inside sales representatives who sell products or services remotely, typically via phone, email, or online channels. Their main responsibilities include setting sales targets, coaching and training team members, monitoring performance metrics, and developing strategies to increase sales. They also handle escalated customer issues, ensure the team meets company goals, and collaborate with other departments like marketing and customer service. Effective Inside Sales Representative Managers possess strong leadership, communication, and analytical skills.

What are some common challenges faced by Inside Sales Representative Managers, and how can they be addressed?

Inside Sales Representative Managers often face challenges such as maintaining team motivation in a fast-paced environment, managing varying performance levels, and ensuring effective communication between team members and other departments. Addressing these issues typically involves implementing regular coaching sessions, setting clear and achievable targets, and fostering a collaborative team culture. Additionally, leveraging sales technology and data analytics can help managers identify areas for improvement and support their team's growth.
What are the most commonly searched types of Inside Sales Representative jobs in Riverside, CA? The most popular types of Inside Sales Representative jobs in Riverside, CA are:
What are popular job titles related to Inside Sales Representative Manager jobs in Riverside, CA? For Inside Sales Representative Manager jobs in Riverside, CA, the most frequently searched job titles are:
What job categories do people searching Inside Sales Representative Manager jobs in Riverside, CA look for? The top searched job categories for Inside Sales Representative Manager jobs in Riverside, CA are:
What cities near Riverside, CA are hiring for Inside Sales Representative Manager jobs? Cities near Riverside, CA with the most Inside Sales Representative Manager job openings:
Inside Sales Representative Manager jobs near you
Inside Sales Representative

Inside Sales Representative

Gold Star Foods

Ontario, CA • On-site

$70K - $75K/yr

Full-time

Posted 7 days ago

Gold Star Foods rating

6.9

Company rating: 6.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

30th of 48 rated food wholesalers

Job description

TITLE: Inside Sales Representative
DIVISION: Sales
REPORTS TO: Vice President of Sales
FLSA CLASSIFICATION: Exempt/Salary


Gold Star Foods is the leading food distributor to K-12 schools in the United States. We are a company devoted to providing our customers with incredible customer service. We know that it is our employees who make the difference! Join our team and find out what it is like to work somewhere where you enjoy getting up for work every day!


JOB RESPONSIBILITIES:

The Inside Sales Representative (ISR) plays a critical role in expanding Gold Star Foods’ presence in the K–12 nutrition marketplace by providing proactive commercial support to our smaller and mid‑size district partners and generating new growth opportunities. This role reports to the Vice President of Sales and serves as a central point of contact for B and C customers, ensuring they receive consistent communication, high-quality service coordination, and access to our full portfolio of services and programs. The ISR is responsible for driving customer engagement, executing targeted promotional campaigns, identifying opportunities for category expansion, and developing qualified leads for the School Nutrition Manager (SNM) team. In partnership with Customer Experience (CX) and Customer Satisfaction, the ISR helps strengthen account retention, streamline communication, and contribute directly to the growth goals of the Sales organization.

POSITION OVERVIEW:

The ISR is a commercially focused, customer-facing role responsible for supporting the revenue growth, retention, and communication needs of assigned markets. This role is ideal for a detail-oriented, relationship-driven individual who thrives in a structured, process-based environment and can balance both proactive outreach and responsive customer support coordination. The ISR collaborates closely with field Account Managers to ensure A accounts receive focused attention while simultaneously ensuring B/C accounts receive appropriate commercial coverage.


Key objectives for this role include:

  • Increase commercial coverage and structured communication for small and mid‑size districts
  • Generate qualified sales leads and strengthen the new‑business pipeline
  • Improve category penetration and share-of-wallet within ISR-owned accounts
  • Enhance retention through proactive outreach and relationship management
  • Reduce operational noise by coordinating clear, timely communication in partnership with CX
  • Support Customer Satisfaction with onboarding, pricing, and transition insights
  • Enable Account Managers to reallocate time toward strategic A relationships
  • Collaborate with the Customer Satisfaction team to analyze retention metrics, manage renewal contract processes, and support customer account management within the CRM.
  • Cross-Departmental Partnership: Maintaining professional relationships with all departments to foster future growth and development for the Sales Team, Customer Support Team, the company, and its customers.
  • Team Collaboration: Participating as an active member in Core Team Meetings and other departmental routines.
  • Represent GSF in a professional and positive fashion at various customer conferences, seminars, and meetings.
  • Plan weekly/monthly calendar utilizing Microsoft Outlook and execute market strategies based on effective planning efforts. Attending meetings as required and providing timely report feedback.
  • Plan and execute goals and objectives to promote profitably, while strengthening relationships throughout the distribution channel
  • Participate in the value-selling process while utilizing GSF’s policies and procedures established by the EVP of Sales.
  • Daily, weekly, and monthly activities may also include bid management activities in collaboration with the GSF bid and sales team.

PRINCIPLE RESPONSIBILITIES:

Account Management & Retention

  • Serve as the primary commercial contact for B and C customers, building strong, consistent relationships
  • Conduct scheduled touchpoints ahead of seasonal school cycles (Back-to-School, Winter Break, Spring Break)
  • Review ordering patterns and proactively reach out to customers with gaps, declines, or dormant activity
  • Support renewal preparation for ISR-owned accounts and escalate complex opportunities to the SNM team
  • Identify upsell and cross-sell opportunities across Gold Star’s core product categories and value-add programs

Lead Generation & Pipeline Development

  • Execute structured outbound cadences to non-buying districts, prospect lists, and underpenetrated sites
  • Qualify inbound leads to understand customer needs, purchasing patterns, bid timelines, and current distributor relationships
  • Convert qualified opportunities into scheduled meetings for Account Managers
  • Maintain CRM documentation including activities, notes, next steps, and opportunity details

Promotional Marketing & Communication

  • Manage all promotional and seasonal email campaigns for assigned markets
  • Create targeted outreach for new product introductions, category highlights, menu planning reminders, and cost‑savings opportunities
  • Maintain and continuously update customer contact lists in CRM
  • Track and report campaign performance including open rates, click-through rates, and conversions to orders

Cross-Functional Collaboration

  • Partner with Customer Experience (CX) to communicate proactive service updates (delivery changes, holiday schedules, shortages)
  • Coordinate with Customer Satisfaction on pricing requests, onboarding needs, and account transitions
  • Work closely with Account Managers to handoff qualified leads, surface account risks, and support renewal strategy

Operational Excellence & Data Management

  • Maintain accurate and up-to-date customer records, tier assignments, contact roles, and opportunity notes in CRM
  • Use dashboards and reporting tools to monitor account activity, pipeline metrics, and promotion performance
  • Document customer insights related to product needs, service patterns, and competitive positioning

REQUIRED SKILLS:

  • Strong written and verbal communication with the ability to tailor messaging to diverse stakeholders
  • High attention to detail and strong organizational skills
  • Comfortable leading outbound call/email cadences and managing multiple customer conversations simultaneously
  • Ability to work cross-functionally with Sales, CX, Customer Satisfaction, and Operations teams
  • Strong analytical skills with the ability to interpret data trends and identify opportunities
  • Customer-first mindset with a proactive, problem-solving approach
  • Ability to manage deadlines and maintain consistent follow-through
  • CRM Management: Strong understanding of CRM architecture, data hygiene, workflow automation, and reporting.
  • Proficiency in Microsoft Office Suite: Advanced skills in Excel (for data manipulation and analysis), PowerPoint (for presentation creation), and Word.
  • Organizational and Time Management Skills: Ability to manage multiple tasks simultaneously, prioritize effectively, and meet deadlines in a fast-paced environment.
  • Problem-Solving Abilities: Proactive approach to identifying potential issues and developing solutions to improve customer satisfaction, foster retention, and optimize operational efficiency.
  • Customer-Centric Mindset: A genuine desire to understand and meet customer needs, with a focus on delivering excellent service and building long-term relationships.
  • Team Player: Ability to work collaboratively within a team environment and across departments.
  • Adaptability: Comfortable adapting to changing priorities and new challenges.

EDUCATION:

  • Preferred: A Bachelor's Degree in Business, Marketing, Communications, Supply Chain, or related field
  • Minimum: An Associate's Degree in Business, Marketing, Communications, Supply Chain, or related field
  • Consideration: A High School Diploma/GED combined with significant and directly relevant professional experience (e.g., 3+ years in a similar sales administration or customer service role with demonstrated data analysis responsibilities and a strong track record) may be considered in exceptional cases.

EXPERIENCE:

  • 2–4 years of inside sales, account management, customer success, or commercial support experience
  • Experience working in K–12 foodservice, distribution, or a B2B service environment strongly preferred
  • Proven experience managing a customer portfolio or lead pipeline
  • Experience working with CRM platforms and sales enablement tools
  • Track record of meeting activity goals and contributing to revenue growth
  • Familiarity with school nutrition programs (NSLP, CEP, commodity entitlement) is a plus, but not required

Salary Range- $70,000 - $75,000

OTHER DUTIES:

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice.

WORKING CONDITIONS AND PHYSICAL DEMANDS:

Professional office environment, Primary office environment is ambient room temperatures, lighting and traditional office equipment as found in a typical office environment. Individuals may need to sit or stand as needed. May require walking primarily on a level surface for periods throughout the day. Reaching above shoulder heights, below the waist, or lifting as required to file documents or store materials throughout the workday. Proper lifting techniques are required. May include lifting to 25 pounds on occasion.

EOE M/W/Vet/Disabled

The above duties and responsibilities are essential job functions subject to reasonable accommodation. All job requirements listed indicate the minimum level of knowledge, skills and/or ability deemed necessary to perform the job proficiently. This job description is not to be construed as an exhaustive statement of duties, responsibilities or requirements as the employee may be required to perform any other duties as assigned. In the event of an absence where the employee cannot perform these duties, the Manager will determine who shall perform these duties.

Affirmative Action Statement:

Applicants must be currently authorized to work in the United States. We are proud to be an Equal Opportunity and Affirmative Action employer, and consider qualified applicants without regard to race, color, creed, religion, ancestry, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other protected factor under federal, state, or local law.

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