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Inside Sales Position Jobs in Puerto Rico (NOW HIRING)

Service Corporation International

$50K - $100K/yr

Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales * Shares family concerns with rest of the SCI team Minimum Requirements ...

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Inside Sales Position information

What are the key skills and qualifications needed to thrive as an inside sales representative, and why are they important?

To thrive as an Inside Sales Representative, you need strong communication skills, persuasive abilities, and a foundational understanding of sales processes, often supported by a bachelor's degree or equivalent experience. Familiarity with customer relationship management (CRM) software, sales automation tools, and basic data analysis is typically required. Outstanding candidates excel in relationship-building, resilience, and active listening to identify and address client needs. These skills drive revenue growth, foster customer loyalty, and enable effective management of sales cycles in a competitive environment.

What are some common challenges faced in an inside sales position and how can they be overcome?

Inside Sales professionals often encounter challenges such as reaching decision-makers, handling rejection, and maintaining motivation in a fast-paced environment. To overcome these, successful reps focus on building strong relationships through personalized communication, utilize CRM tools to track and prioritize leads, and continuously refine their sales pitch based on feedback. Collaborating closely with marketing and field sales teams can also help align messaging and improve lead quality. Regular training and setting achievable goals are key strategies for staying resilient and achieving consistent results.

What is an inside sales position?

An Inside Sales Position involves selling products or services to customers primarily through phone calls, emails, or online meetings, rather than face-to-face interactions. Inside sales professionals typically work from an office or remotely, focusing on generating leads, following up with prospects, and closing sales using digital communication tools. They often collaborate closely with other departments, such as marketing and customer support, to ensure a smooth sales process and build lasting customer relationships. This role requires strong communication skills, a good understanding of the product or service, and the ability to build rapport with clients remotely.

What is the difference between Inside Sales Position vs Outside Sales Representative?

AspectInside Sales PositionOutside Sales Representative
Work EnvironmentOffice-based, remote, or virtualTraveling, face-to-face client meetings
Customer InteractionPrimarily via phone, email, or onlineIn-person meetings and presentations
Sales ProcessInbound and outbound calls, lead follow-upProspecting, networking, on-site demos
Required SkillsCommunication, CRM proficiency, product knowledgeRelationship building, negotiation, travel ability

Inside Sales Positions focus on remote communication and managing leads from an office setting, while Outside Sales Representatives typically travel to meet clients face-to-face. Both roles require strong communication skills, but their work environments and sales approaches differ significantly.

What are popular job titles related to Inside Sales Position jobs in Puerto Rico?

For Inside Sales Position jobs in Puerto Rico, the most frequently searched job titles are:

What job categories do people searching Inside Sales Position jobs in Puerto Rico look for?

The top searched job categories for Inside Sales Position jobs in Puerto Rico are:

What cities in Puerto Rico are hiring for Inside Sales Position jobs?

Cities in Puerto Rico with the most Inside Sales Position job openings:

Inside Sales Position jobs near you
Infographic showing various Inside Sales Position job openings in Puerto Rico as of August 2026, with employment types broken down into 1% As Needed, 78% Full Time, 15% Part Time, 3% Temporary, and 3% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution.

Sales Professional - Inside Sales

Service Corporation International

Caguas, PR • On-site

$50K - $100K/yr

Full-time

Medical, Dental, Vision, Life, Retirement

Re-posted 11 hours ago

Service Corporation International rating

6.7

Company rating: 6.7 out of 10

Based on 94 frontline employees who took The Breakroom Quiz

5th of 9 rated funeral services

Job description

Our associates celebrate lives. We celebrate our associates.
Accountable for serving client families by making at need cemetery arrangements, and selling pre-need arrangements. The Family Service Counselor serves families by providing exemplary personalized service and plays an essential role in generating revenue for the cemetery as well as acting as the primary contact for families.
JOB RESPONSIBILITIES
Lead Generation
  • Holds self-accountable for prospecting a minimum of 1-2 hours each day
  • Obtains referrals from families served by the location
  • Networks and builds community and civic relationships
  • Explains and presents presentations to families served and referred families
  • Maintains and tracks activity levels to ensure productivity

Build Relationships with Families
  • Responds to client inquiries in a timely, respectful, sensitive and professional manner
  • Connects with families through listening, honest communication and genuine concern
  • Develops an understanding of each family's unique needs and offers solutions that provide value to them
  • Stays in touch with families to ensure satisfaction
  • Prepares for all appointments and performs all procedures with professionalism and attention to detail
  • Follows through on all customer problems and requests
  • Builds trust-based relationships to earn the right to ask for referrals
  • Earns the right to gain referrals to offer protection to protect family members, and the family's relatives and friends, by educating them on the benefits of pre-planning

Teamwork
  • Represents a continuous link from services provided at need, through aftercare, to providing services to protect families in the future
  • Collaborates and teams with funeral directors, location managers, and other members of funeral home and or cemetery staff, to provide seamless, high quality service
  • Thoroughly and completely reviews previous services and contacts with families to prepare to support current needs and or sales
  • Shares family concerns with rest of the SCI team

MINIMUM REQUIREMENTS
Education
  • High school diploma or equivalent
  • 1-2 years of college or an equivalent of education and experience

Experience
  • High school equivalency and 1-2 years of college or an equivalent of education and experience
  • 1-2 years of customer service or sales industry experience preferred

Licenses
  • Current state/province issued driver's license with an acceptable driving record
  • Insurance license if required by state/province law and as prescribed by each state board

Knowledge, Skills and Abilities
  • Must be able to pass the Company's internal presentation certification within thirty days of hire
  • Ability to work a number of evenings and or weekends every month
  • Ability to drive frequently
  • Ability to obtain and maintain an insurance license if required by state/province
  • Flexible hours but, at times must have the ability to work up to 12 hours in a day
  • Ability to treat others with empathy and respect
  • Knowledge of computers and some software
  • Customer service skills

Compensation:
$50,000 to $100,000 targeted compensation (with higher earnings potential based on exceptional performance)
Benefits:
Medical*Dental*Vision*Flexible Spending Accounts (health care and dependent care)*Health Savings Account with Company Contribution*Sick Leave*Short-Term Disability*Long-Term Disability*Life Insurance*Voluntary Accidental Death or Dismemberment Insurance*Dependent Life Insurance*SCI 401(k) Retirement Savings Plan with Company match*Employee Assistance Program
As part of your pre-employment background check, your criminal conviction history will be verified, given that this role requires the following material job duties: Working around and/or handling deceased individuals and working around families and colleagues. Convictions creating a direct, adverse, and negative relationship with the identified job duties may result in the withdrawal of a conditional job offer.
#SCI
Postal Code: 00725
Category (Portal Searching): Sales
Job Location: US-PR - Caguas

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