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Inside Sales Associate Jobs in Ohio (NOW HIRING)

We're looking for an Inside Sales Associate to join our growing office in Mason, OH! The Inside Sales Team is made up of outgoing and friendly people who put the customer first. What you'll do:

We're looking for an Inside Sales Associate to join our growing office in Mason, OH! The Inside Sales Team is made up of outgoing and friendly people who put the customer first. What you'll do:

We're looking for an Inside Sales Associate to join our growing office in Mason, OH! The Inside Sales Team is made up of outgoing and friendly people who put the customer first. What you'll do:

Summary The Inside Sales Associate is an in-office role responsible for driving revenue growth by proactively managing assigned territory, generating new business opportunities, and strengthening ...

We are looking for a talented person with Refrigeration and HVAC experience to become a Inside Sales Associate at our Euclid, OH location. Responsibilities of this position will include: * Assist in ...

Inside Sales Associate

Archbold, OH · On-site

$17.50 - $22/hr

We're looking for an Inside Sales Associate who thrives on helping customers, enjoys solving problems, and understands the world of building materials and home improvement. If you're the person ...

Inside Sales Associate

Archbold, OH · On-site

$17.50 - $22/hr

We're looking for an Inside Sales Associate who thrives on helping customers, enjoys solving problems, and understands the world of building materials and home improvement. If you're the person ...

Associates or Bachelors degree in business, communications, marketing, or a related field * Customer service, inside sales, account support, or related experience * Excellent verbal and written ...

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Inside Sales Associate information

See Ohio salary details

$11

$22

$36

How much do inside sales associate jobs pay per hour?

As of Sep 1, 2026, the average hourly pay for inside sales associate in Ohio is $22.07, according to ZipRecruiter salary data. Most workers in this role earn between $16.44 and $25.14 per hour, depending on experience, location, and employer.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are the most commonly searched types of Inside Sales jobs in Ohio?

The most popular types of Inside Sales jobs in Ohio are:

What cities in Ohio are hiring for Inside Sales Associate jobs?

Cities in Ohio with the most Inside Sales Associate job openings:

Infographic showing various Inside Sales Associate job openings in Ohio as of August 2026, with employment types broken down into 84% Full Time, 15% Part Time, and 1% Contract. Highlights an 78% Physical, 1% Hybrid, and 21% Remote job distribution, with an average salary of $45,903 per year, or $22.1 per hour.

Full-time

Posted 8 days ago


Job description

We're looking for an Inside Sales Associate to join our growing office in Mason, OH! 

The Inside Sales Team is made up of outgoing and friendly people who put the customer first.

What you'll do:

  • Receive and respond to phone, e-mail and web-based inquiries regarding technical data/support, price, delivery, or application information from customers and representatives.
  • Develop clear and effective quotations for current and prospective customers, representatives and/or Regional Sales or Industry Sales.
  • Complete proactive open quote follow-up or new product information phone calls.
  • Establishes, develops and maintains relationships with current customers, prospective customers, Outside Sales and/or representatives to generate new business for the organization's products and services.
  • Support new business development activities by follow-up phone calls on sales leads, as required.
  • Resolves customer complaints by investigating problems, developing solutions and making recommendations to management.
  • Back-up Inside Sales team with phone calls and email support as needed. Must address customers' issues and ensure effective and responsive problem resolution.

What you'll need:

  • Two year degree, preferably in a technical field.
  • 1+ year(s) customer service or sales experience.
  • OR equivalent combination of education and experience
  • CRM System experience