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Inside Sales Assistant Jobs in Rochester, NY (NOW HIRING)

Studco Building Systems

Sales Representative

Webster, NY · On-site

$55K - $80K/yr

The Inside Sales role is responsible for working collaboratively in a team oriented environment to ... Handle inbound / outbound phone activity to assist architects, designers, custom home builders ...

OptiPro Systems

Machine Tool Salesperson

Rochester, NY · On-site

$65K - $80K/hr

Work closely with Machine tool inside sales (MTIS) * Work closely with Applications Engineers to insure responsive, accurate results with regards to Demos, Quotes, Turn-keys, Training etc. * Assist ...

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Showing results 21-40

All JobsInside Sales JobsInside Sales Assistant JobsInside Sales Assistant Jobs in Rochester, NY

Inside Sales Assistant information

See Rochester, NY salary details

$12

$19

$26

How much do inside sales assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales assistant in Rochester, NY is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty varies based on individual experience and the industry. Training and experience can help manage the workload effectively.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.
What are the most commonly searched types of Inside Sales jobs in Rochester, NY? The most popular types of Inside Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Inside Sales Assistant jobs? Cities near Rochester, NY with the most Inside Sales Assistant job openings:
Inside Sales Assistant jobs near you
Infographic showing various Inside Sales Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $40,144 per year, or $19.3 per hour.

Inside Sales Representative (Rochester, NY)

Livingston Associates

Rochester, NY

$18 - $22/hr

Full-time

Medical, Dental, Vision, Retirement, PTO

Posted 8 days ago

Job description

Title: Inside Sales Representative Location: Rochester, NY Salary: $18-$22/hour + Commission Job Type: Full-time, 40 hours per week, Monday-Friday Tool Ranch is seeking a driven, energetic, and customer focused Inside Sales Representative to join our growing team. In this role, you will be the primary point of contact for professional contractors and industrial customers, helping them find the right premium equipment for their projects. If you have a passion for hardware and thrive in a fast-paced sales environment, we want to hear from you.

About Tool Ranch Tool Ranch Rochester is a contractor supply store in Rochester, New York. The store features a drive through for fast pickups, a large tool and supply showroom, and a full warehouse for bulk orders. Whether you are looking for hand tools, power tools, or contractor supplies in Rochester, Tool Ranch has you covered.

What You'll Do Customer Service: Greet and assist walk-in and call-in customers, providing expert product recommendations and technical solutions Order Management: Process sales orders, quotes, returns, and special orders accurately using our point-of-sale (POS) system Account Growth: Maintain and build relationships with existing accounts while identifying new sales opportunities through proactive follow-ups Product Expertise: Showcase and sell top-tier, industry-leading brands, serving as the resident expert on premium gear Team Collaboration: Coordinate with inventory, warehouse, and outside sales teams to ensure timely order fulfillment and customer satisfaction What We're Looking For Experience: Minimum 1-2 years in inside sales, customer service, or retail counter sales (experience in hardware, construction, or industrial supplies is highly preferred) Brand Knowledge: Deep familiarity with major name brands like Milwaukee, DeWalt, and Makita, and the ability to articulate their unique selling points Communication: Strong verbal and written communication skills with professional phone etiquette Technical Aptitude: Familiarity with construction applications, tool specifications, and a strong willingness and ability to learn quickly Tech Skills: Proficiency with POS systems, inventory management software, and basic Microsoft Office Suite Physical Ability: Ability to stand for extended periods and comfortably lift up to 50 lbs What We Offer Competitive hourly wage or salary plus performance-based incentives Firsthand access to and training on the latest professional-grade tools from top manufacturers Comprehensive health, dental, and vision insurance Paid time off (PTO) and holiday pay 401(k) retirement plan with company match Ongoing product training and career advancement opportunities Generous employee discount on tools and equipment This is a full time position

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