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Inside Sales Associate Jobs in Rochester, NY (NOW HIRING)

Pool Corporation

Inside Sales Associate

Batavia, NY · On-site

$20 - $22/hr

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

Poolcorp

Inside Sales Associate

Batavia, NY

$20 - $22/hr

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

SCP Distributors LLC

Inside Sales Associate

Batavia, NY · On-site

$20 - $22/hr

The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process. On a daily basis our Inside Sales Associate: * Establishes relationships ...

Keenfinity

Inside Sales Associate - Western US

Fairport, NY · On-site +1

$50K - $65K/yr

High school diploma or GED is required; an Associate degree in Business or a technical discipline is preferred. * 3 years of pre-sales, customer service or inside sales experience, preferably selling ...

RocRents

Inside Sales Specialist

Webster, NY

About the Role The Inside Sales Specialist is responsible for upselling and supporting customers with technical inquiries and building rapport through phone interaction. Essential Duties ...

RocRents

Inside Sales Specialist

Webster, NY · On-site

About the Role The Inside Sales Specialist is responsible for upselling and supporting customers with technical inquiries and building rapport through phone interaction. Essential Duties ...

EWASTE+

Inside Sales Representative

Victor, NY

$40K - $50K/yr

The Inside Sales Representative provides exceptional service to current and prospective clients while actively growing our customer base through strategic prospecting and relationship building. Why ...

EWASTE+

Inside Sales Representative

Victor, NY

$40K - $50K/yr

The Inside Sales Representative provides exceptional service to current and prospective clients while actively growing our customer base through strategic prospecting and relationship building. Why ...

EWASTE+

Inside Sales Representative

Victor, NY · On-site

$40K - $50K/yr

The Inside Sales Representative provides exceptional service to current and prospective clients while actively growing our customer base through strategic prospecting and relationship building. Why ...

Safran

Inside Sales

West Henrietta, NY

$24 - $30/hr

The Inside Sales Representative is responsible for supporting revenue growth by managing customer follow-up, qualifying leads, maintaining accurate pipeline visibility, supporting quote activity, and ...

TES Staffing

Be Seen First

Inside Sales Representative

Honeoye Falls, NY · On-site

$57K - $80K/yr

If you've succeeded in inside sales, business development, account acquisition, outbound sales, SaaS, industrial sales, education sales, distribution, or any environment where high call volume and ...

Safran

Inside Sales

West Henrietta, NY · On-site

$24 - $30/hr

The Inside Sales Representative is responsible for supporting revenue growth by managing customer follow-up, qualifying leads, maintaining accurate pipeline visibility, supporting quote activity, and ...

Samuel

Inside Sales Team Lead - Carbon

Rochester, NY · On-site

High school diploma required; associate's or bachelor's degree preferred. Equivalent industry experience will be considered. * 3+ years of experience in inside sales, purchasing, supply chain, or ...

New

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation : Hourly base plus performance bonuses License: Life and Health preferred Important Role Overview This is ...

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All JobsInside Sales Associate JobsInside Sales Associate Jobs in Rochester, NY

Inside Sales Associate information

See Rochester, NY salary details

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How much do inside sales associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for inside sales associate in Rochester, NY is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.11 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are Inside Sales Associates?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.
What are the most commonly searched types of Inside Sales jobs in Rochester, NY? The most popular types of Inside Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Inside Sales Associate jobs? Cities near Rochester, NY with the most Inside Sales Associate job openings:
Inside Sales Associate jobs near you
Inside Sales Associate

Inside Sales Associate

Pool Corporation

Batavia, NY • On-site

$20 - $22/hr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 8 days ago

Job description

Location: Batavia, NY - 89; 4430 West Saile Drive, Batavia, New York - 14020
Pay: $20 - $22 / hour and up to $2,500 through our performance bonuses.
You want Benefits? You've got it! Our generous benefits package includes:
  • Medical, Dental, Vision, and Prescription Drug coverage with Flexible Spending Accounts and Wellness Programs
  • 401 (k) with generous company match
  • 13 days of paid time off (PTO) & 8 Paid Holidays (NOTE: PTO increases with tenure!)
  • 100% employer paid Life Insurance and Long-Term Disability Insurance
  • Paid Parental Leave
  • Fully Funded Tuition Education Programs
  • Bonus Programs that include Employee Recognition and Referrals, Summer Madness, and Annual Performance
  • Employee Stock Purchase Plan
  • Employee Discounts and much more!

What to Expect?
The Inside Sales Associate works with customers to find what they want, create solutions and ensure a smooth sales process.
On a daily basis our Inside Sales Associate:
  • Establishes relationships with customers by assisting walk-in and phone customers, representing the company in a professional manner.
  • Processes, pulls and distributes customer products quickly and efficiently.
  • Handles questions and complaints in a timely and professional manner.
  • Accurately performs data entry of sales orders to generate an invoice of products ordered to be picked up or delivered. Secures payment of invoice with proper funds or obtain credit authorization in accordance with company policy.
  • Evaluates and determines disposition of warranty items handled at the counter, as prescribed by the manufacturer's warranty policy and customer needs.
  • Estimates date of delivery to customer, based on knowledge of vendor's production and delivery schedules.
  • Assists in receiving, shipping, and general warehouse duties.

What You Will Need:
  • High school diploma or GED.
  • 1+ years related inside sales experience preferred.
  • The ability to move 100 pounds with a dolly.
  • Strong counter "presence" and the ability to deal directly with customers for a large portion of the day.
  • Strong customer-service attitude.
  • Good computer skills including MS Office programs.
  • Ability to work in a fast-paced environment dealing with inventory, product allocations and customer issues.
  • Familiarity with a related product line such as pool supplies, parts, chemicals or pool construction helpful.
  • To be 18 years of age or older to apply.

Looking to work for the best in the industry?
Look no further than POOLCORP, the world's leading distributor of outdoor living products. With over 445 Sales Centers in 12 countries and a team with more than 6,000 dedicated employees, we are committed to meeting the needs of our customers with pride and professionalism. Our network includes SCP Distributors, SCP Distributors International, Superior Pool Products, National Pool Trends, Pinch A Penny, and Horizon Distributors.
Why join POOLCORP?
We offer a wealth of opportunities for career growth and advancement, with comprehensive training programs to support your success. As a company, we value integrity, trust, diversity, and innovation, and we strive to foster a family-oriented, hometown culture that is supported by our strong, stable, and growing business. Join us today and experience the best of both worlds!
So, end your job search here - at POOLCORP - Where Outdoor Living Comes to Life!
Bilingual, Military, Military Spouses and Veteran applicants are strongly encouraged to apply! We understand the uniqueness of hiring military personnel and veterans and will support him/her in the time of duty or with the transition into new civilian professions.
All offers to external candidates for employment are contingent upon the successful completion of pre-employment drug testing and background verifications before employment is finalized. This position is considered "safety-sensitive" and includes tasks or duties which could affect the safety and health of the employee performing the tasks or others.
At POOLCORP, we are committed to our employees' success. Our comprehensive benefits program offers the flexibility of benefits that meet the needs of our employees and their families. Some of these benefits include medical, dental and vision care, company-paid life and long-term disability insurance, prescription drug coverage, flexible spending and health savings accounts, 401(k) with company match, employee stock purchase plan, and employee assistance and education reimbursement programs. These benefits can help build a foundation for the future while helping employees live a healthy lifestyle.
The compensation range for this position in New York is between $20 and $22 based on a full-time schedule. The actual pay may vary depending on your skills, qualifications and experience. Additionally, this position may be eligible for discretionary bonuses or commissions plans as well as relocation or cost of living adjustments. The application window for this position is expected to close after 30 days of posting, but will remain open until filled.
Your total compensation (pay, benefits, and bonuses) will be adjusted based upon your job classification, hours worked, and length of employment. Please note that benefits are subject to change. For more information about compensation and benefits, visit https://www.poolcorp.com/careers/compensation-benefits/
POOLCORP, including all its subsidiaries, is a drug-free company and Equal Opportunity Employer - By Choice. The Company understands, respects, and values diversity - unique styles, experiences, identities, ideas, and opinions - while striving to be inclusive of all people. This commitment is critical to our success as a global company as we seek to recruit, develop, and retain the most talented people from a diverse candidate pool. Hiring and promotional decisions are based solely on the qualifications required for the job to be filled.
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