ZipRecruiter

Log In

1

Inside Sales Associate Jobs in Rochester, NY (NOW HIRING)

Milton CAT

Inside Sales Representative

Batavia, NY

$22.60/hr

As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership ...

Milton CAT

Inside Sales Representative

Batavia, NY · On-site

$22.60/hr

As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership ...

Ruff Day Resort

Inside Sales - Must Love Dogs

Webster, NY · On-site

$16 - $17/hr

Some inside sales success preferred. Position will take incoming calls from pet owners - no cold calls! Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls ...

Ruff Day Resort

Inside Sales - Must Love Dogs

Webster, NY · On-site

$16 - $17/hr

Some inside sales success preferred. Position will take incoming calls from pet owners - no cold calls! Competitive pay including hourly, commission, bonuses... Duties - Answering phone calls ...

Honeywell

Inside Sales Rep I

Pittsford, NY · On-site

$63K - $78K/yr

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

Honeywell

Inside Sales Representative I

Pittsford, NY

$63K - $78K/yr

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

Honeywell

Inside Sales Representative I

Pittsford, NY · On-site

$63K - $78K/yr

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

Honeywell

Inside Sales Representative I

Pittsford, NY

$63K - $78K/yr

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

previous page

Showing results 41-60

All JobsInside Sales Associate JobsInside Sales Associate Jobs in Rochester, NY

Inside Sales Associate information

See Rochester, NY salary details

$11

$22

$37

How much do inside sales associate jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales associate in Rochester, NY is $22.91, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.11 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What is an inside sales associate?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What skills and qualifications are needed to be an inside sales associate?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an inside sales associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.

Is inside sales a hard job?

Inside sales associates often find the role challenging due to the need for strong communication, persistence, and the ability to handle rejection. Success typically requires product knowledge, CRM software skills, and the ability to meet sales targets within a structured environment. The job can be demanding but is manageable with proper training and experience.
What are the most commonly searched types of Inside Sales jobs in Rochester, NY? The most popular types of Inside Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Inside Sales Associate jobs? Cities near Rochester, NY with the most Inside Sales Associate job openings:
Inside Sales Associate jobs near you

Inside Sales Representative

Milton CAT

Batavia, NY

$22.60/hr

Full-time

Re-posted 10 days ago

Job description

Overview

Do you enjoy selling, building deals, working with people to solve problems and creating new solutions? Milton CAT is looking for the right team members to invest in as they launch their careers with us. As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership branches. You'll gain exposure not only within the construction industry but in agriculture, forestry, and logging with potential opportunities to advance as a specialist within these sectors. 

Our inside sales program is perfect for those interested in starting their career within the heavy equipment industry. During your time in the program, you will learn about our company, products, parts, services, and processes. This is a dedicated 18 month program broken down into three sections.  This position is designed to jump start your career with Milton CAT and prepare you for your long-term career with a leading Caterpillar Dealer.

Pay Rate:  Starting pay is $22.60 per hour.  Incremental increases of pay every 6 months with successful completion of program steps. This position is bonus eligible. 

Responsibilities
  • Communicating with customers, making outbound calls to potential customers, and following up on leads.
  • Understanding customers' needs and identifying sales opportunities.
  • Answering potential customers' questions and sending additional information via phone, text, and email.
  • Keeping up with product and service information and updates.
  • Creating and maintaining a database of current and potential customers.
  • Explaining and demonstrating features of products and services.
  • Staying informed about competing products and services.
  • Researching and qualifying new leads.
  • Closing sales and achieving sales targets.
  • Complete ongoing training and development programs.
  • Working with new customers to establish a relationship with Milton CAT and process sales leads.
  • Serve as a liaison between departments.
Qualifications
  • Strong customer orientation - able to work with customers to understand their needs and solve challenges.
  • Self-motivated - take ownership for your territory and pride in it.
  • Proficiency in Microsoft Office and CRM software.
  • Excellent communication skills, both verbal and written.
  • Excellent organizational skills and the ability to multitask.
  • Excellent phone and cold calling skills.
  • Exceptional customer service skills.
  • Excellent time management skills and organizational skills.
  • Strong listening and sales skills.
  • Ability to achieve targets and goals.
  • Must have a valid driver's license and maintain a clean driving record.
  • Excellent time management and organizational skills.
  • Technical knowledge and experience within the industry are a plus but not required. The right candidate must have interest and enthusiasm to learn about equipment, technologies, and services so they can connect our customers to the appropriate area within Milton CAT and provide an exceptional customer experience from start to finish.  

This job description is not intended to be all-inclusive. Your supervisor may request and assign you similar duties.

Resumes that are mailed, emailed or hand-delivered to Milton CAT or any employee will not be considered.  You must apply online. Background checks and drug testing are required as part of our pre-employment process.

Milton CAT is an equal opportunity employer that values the strength diversity brings to the workplace.  We encourage applications from individuals with disabilities, minorities, veterans, and women.  Applicants receive fair and impartial consideration without regard to race, sex, color, religion, national origin, age, sexual orientation, handicap, disability, veteran status, genetic data, or other legally protected status.  We base all employment decisions to further this principle of equal employment opportunity.  VEVRAA Federal Contractor.  EEO/AA employer.

Employment Type: FULL_TIME

Apply