ZipRecruiter

Log In

1

Inside Sales Assistant Jobs in Rochester, NY (NOW HIRING)

Mr.Handyman

Inside Sales Dispatcher

Henrietta, NY

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Inside Sales over the phone Be a self-starter Have computer experience with Office and Excel Job ...

Mr.Handyman

Inside Sales Dispatcher

Rochester, NY

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Inside Sales over the phone Be a self-starter Have computer experience with Office and Excel Job ...

Mr.Handyman

Inside Sales Dispatcher

Gates, NY

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Inside Sales over the phone Be a self-starter Have computer experience with Office and Excel Job ...

Mr. Handyman

Inside Sales Dispatcher

Rochester, NY · On-site

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Inside Sales over the phone • Be a self-starter • Have computer experience with Office and ...

Mr. Handyman

Inside Sales Dispatcher

Henrietta, NY · On-site

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Inside Sales over the phone • Be a self-starter • Have computer experience with Office and ...

Mr. Handyman

Inside Sales Dispatcher

NY · On-site

... and assist with managing their expectations. * Create Life-Long Customers - Deliver a great ... Inside Sales over the phone • Be a self-starter • Have computer experience with Office and ...

EWASTE+

Inside Sales Representative

Victor, NY

$45K - $55K/yr

The Inside Sales Representative provides exceptional service to current and prospective clients ... Assist in generating the sales objectives and goals as part of the departments strategic plan ...

EWASTE+

Inside Sales Representative

Victor, NY

$45K - $55K/yr

The Inside Sales Representative provides exceptional service to current and prospective clients ... objectives * Assist in generating the sales objectives and goals as part of the departments ...

EWASTE+

Inside Sales Representative

Victor, NY

$45K - $55K/yr

The Inside Sales Representative provides exceptional service to current and prospective clients ... Assist in generating the sales objectives and goals as part of the departments strategic plan ...

REXEL

Inside Sales Representative

Rochester, NY · On-site

The Inside Sales Representative is responsible for the proactive inside telephone or email sales ... * Assist outside sales personnel by processing priority transactions * Utilize company digital ...

REXEL

Inside Sales Representative

Rochester, NY · On-site

The Inside Sales Representative is responsible for the proactive inside telephone or email sales ... * Assist outside sales personnel by processing priority transactions * Utilize company digital ...

Poolcorp

Inside Sales Associate

Batavia, NY · On-site

$20 - $22/hr

As an Inside Sales Associate at POOLCORP, you will be an important part of the customer experience ... In this fast-paced, customer-facing role, you will assist customers at the counter and over the ...

SCP Distributors LLC

Inside Sales Associate

Batavia, NY · On-site

$20 - $22/hr

As an Inside Sales Associate at POOLCORP, you will be an important part of the customer experience ... In this fast-paced, customer-facing role, you will assist customers at the counter and over the ...

next page

Showing results 1-20

All JobsInside Sales JobsInside Sales Assistant JobsInside Sales Assistant Jobs in Rochester, NY

Inside Sales Assistant information

See Rochester, NY salary details

$12

$19

$26

How much do inside sales assistant jobs pay per hour?

As of Aug 7, 2026, the average hourly pay for inside sales assistant in Rochester, NY is $19.30, according to ZipRecruiter salary data. Most workers in this role earn between $16.59 and $21.11 per hour, depending on experience, location, and employer.

What are some typical challenges inside sales assistants face when managing multiple client accounts?

Inside Sales Assistants often juggle several client accounts simultaneously, which requires strong organizational and multitasking skills. A common challenge is prioritizing tasks effectively, especially when handling a high volume of inquiries or leads. Maintaining accurate records in the CRM system, meeting sales targets, and ensuring timely follow-ups can also be demanding. However, developing a structured workflow and utilizing sales tools can help manage these responsibilities efficiently and support team goals.

Is inside sales assistant a hard job?

Inside sales assistants typically perform tasks such as customer communication, order processing, and using CRM software, which require good communication skills and attention to detail. The job can be fast-paced and may involve meeting sales targets, but its difficulty varies based on individual experience and the industry. Training and experience can help manage the workload effectively.

What is the difference between Inside Sales Assistant vs Customer Service Representative?

AspectInside Sales AssistantCustomer Service Representative
Primary RoleSupports sales team by generating leads, making sales calls, and closing dealsProvides support to customers, handles inquiries, and resolves issues
Work EnvironmentOffice-based, sales-focusedOffice or call center, service-oriented
Required SkillsSales techniques, communication, CRM proficiencyCommunication, problem-solving, customer service skills
Common CertificationsSales certifications, CRM trainingCustomer service certifications, communication courses

While both roles involve communication and customer interaction, Inside Sales Assistants focus on supporting sales efforts and closing deals, whereas Customer Service Representatives primarily handle customer inquiries and support post-sale relationships. The roles often overlap in skills but differ in primary objectives and work focus.

What are the key skills and qualifications needed to thrive as an inside sales assistant, and why are they important?

To thrive as an Inside Sales Assistant, you need strong communication skills, sales acumen, and a basic understanding of sales processes, often supported by a high school diploma or relevant experience. Familiarity with customer relationship management (CRM) systems, such as Salesforce, and proficiency in Microsoft Office are commonly required. Excellent organization, attention to detail, and the ability to build rapport with clients are crucial soft skills in this role. These competencies are essential for effectively supporting sales teams, managing client relationships, and meeting sales targets in a competitive environment.

Is inside sales an entry-level job?

Inside sales assistant roles are often considered entry-level positions that require strong communication skills and basic sales knowledge. Many employers provide on-the-job training, and prior experience is not always necessary, making it accessible for those starting their sales careers.

What does an inside sales assistant do?

An Inside Sales Assistant supports the sales team by handling administrative tasks, managing customer accounts, and communicating with clients primarily via phone and email. They help process orders, follow up on leads, and update sales records, ensuring that the sales process runs smoothly. Their role is crucial in maintaining positive customer relationships and supporting the efforts of outside sales representatives. Inside Sales Assistants often use CRM software to track activity and assist with generating reports.
What are the most commonly searched types of Inside Sales jobs in Rochester, NY? The most popular types of Inside Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Inside Sales Assistant jobs? Cities near Rochester, NY with the most Inside Sales Assistant job openings:
Inside Sales Assistant jobs near you
Infographic showing various Inside Sales Assistant job openings in Rochester, NY as of August 2026, with employment types broken down into 79% Full Time, 18% Part Time, and 3% Contract. Highlights an 85% Physical, 1% Hybrid, and 14% Remote job distribution, with an average salary of $40,144 per year, or $19.3 per hour.

Inside Sales Dispatcher

Mr.Handyman

Henrietta, NY

Full-time

Re-posted 4 days ago

Job description

Inside Sales Dispatcher

Mr. Handyman is known for exceptional service, quality work, and our "Done Right Promise." We stand behind this commitment because we only hire the best and work hard to take care of all our team members.

When you join the Mr. Handyman team, you get so much more than a job... You get a career you can be proud of, and the support of industry-leading software and business systems.

Why You'll Want to Join Our Team at Mr. Handyman as an Inside Sales/ Dispatcher

Here are just a few of the benefits you'll receive when joining the Mr. Handyman team.

  • Competitive pay $18 - $25
  • Opportunity for weekly bonus
  • Advancement and growth opportunities
  • Work with a team of Service and Office Professionals that deliver an amazing customer experience every day
  • The pride that comes with applying your skills in a challenging and varied work environment
  • The opportunity to wow customers with a best-in-class customer experience and solutions
  • Flexibility with hours so you can take care of life's important events

Your Responsibilities as an Office Professional, Inside Sales, and Dispatching

  • Lead management and Scheduling - you will be responsible for inbound and outbound customer communications while organizing work and managing schedules for our Service Professionals
  • Making Recommendations and Managing Expectations with Customers - You'll communicate with customers to guide them through their projects and assist with managing their expectations.
  • Create Life-Long Customers - Deliver a great experience that wows every customer.You will follow the Mr. Handyman Way - a repeatable process that makes it easy to impress the customer every time.

Be able to multitask

Be highly organized and detail-oriented

Possess excellent customer communication and independent work skills

Deliver solutions

Perform Inside Sales over the phone

Be a self-starter

Have computer experience with Office and Excel

Job Requirements

These are the minimum requirements for consideration for this position.

  • Previous call center experience- A plus
  • Have 2+ years of experience in an office setting
  • Solving problems must come easily to you
  • Complete a background check
  • Professional communication and phone skills


Should you meet the requirements for the position, our system will schedule you for an interview immediately.

You are applying to work for a franchise owner of Mr. Handyman, not Mr. Handyman SPV LLC or any of its affiliates. If hired, the franchise owner will be your only employer. Franchise owners are independent business owners who are solely responsible for their own wage and benefit programs, which can vary among franchise owners. This job description is meant to describe the general nature and level of work being performed.

Apply