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Inside Sales Associate Jobs in Rochester, NY (NOW HIRING)

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation : Hourly base plus performance bonuses License: Life and Health preferred Important Role Overview This is ...

AMBA

Inside Sales Insurance Specialist

Rochester, NY · Remote

$50K - $60K/yr

Inside Sales Insurance Specialist (W2, Remote) Full-Time | Monday through Friday Compensation : Hourly base plus performance bonuses License: Life and Health preferred Important Role Overview This is ...

REXEL

Inside Sales Representative

Rochester, NY

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include ...

REXEL

Inside Sales Representative

Rochester, NY · On-site

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include ...

REXEL

Inside Sales Representative

Rochester, NY · On-site

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include ...

REXEL

Inside Sales Representative

Rochester, NY · On-site

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include ...

REXEL

Inside Sales Representative

Rochester, NY

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include ...

REXEL

Inside Sales Representative

Rochester, NY · On-site

The Inside Sales Representative is responsible for the proactive inside telephone or email sales and marketing efforts with the objective of increased profitable sales. Main duties include ...

Honeywell

Inside Sales Rep I

Pittsford, NY · On-site

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

Honeywell

Inside Sales Rep I

Pittsford, NY · On-site

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

Honeywell

Inside Sales Rep I

Pittsford, NY

As an Inside Sales Rep I here at Honeywell, you will play a crucial role in driving revenue growth and meeting sales targets for Honeywell. Your responsibilities will include managing, developing ...

Milton CAT

Inside Sales Representative

Batavia, NY

$22.60/hr

As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership ...

Milton CAT

Inside Sales Representative

Batavia, NY · On-site

$22.60/hr

As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership ...

Milton CAT

Inside Sales Representative

Batavia, NY · On-site

$22.60/hr

As an Inside Sales Representative, you'll gain exposure to all areas of the heavy equipment industry while working with team members located throughout our New England and New York dealership ...

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All JobsInside Sales Associate JobsInside Sales Associate Jobs in Rochester, NY

Inside Sales Associate information

See Rochester, NY salary details

$11

$22

$37

How much do inside sales associate jobs pay per hour?

As of Jul 16, 2026, the average hourly pay for inside sales associate in Rochester, NY is $22.90, according to ZipRecruiter salary data. Most workers in this role earn between $17.07 and $26.11 per hour, depending on experience, location, and employer.

What is the difference between Inside Sales Associate vs Customer Service Representative?

AspectInside Sales AssociateCustomer Service Representative
Primary RoleGenerating sales, cold calling, and closing dealsAssisting customers, resolving issues, and providing support
Work EnvironmentSales teams, often in a target-driven settingCustomer support centers or service departments
Required SkillsSales techniques, communication, persuasionCommunication, problem-solving, patience
Common CertificationsSales certifications, CRM trainingCustomer service certifications, CRM training

While both roles involve communication and client interaction, Inside Sales Associates focus on proactively generating sales and closing deals, often working in a sales-driven environment. Customer Service Representatives primarily handle existing customer inquiries and support, emphasizing problem resolution. Understanding these differences helps job seekers align their skills with the right position.

What are Inside Sales Associates?

Inside Sales Associates are sales professionals who primarily conduct sales activities remotely, rather than meeting clients face-to-face. They use phone calls, emails, and online communication tools to generate leads, nurture relationships, and close deals. Their responsibilities often include prospecting for new customers, following up on leads, providing product information, and maintaining customer records. Unlike outside sales roles, inside sales associates work mainly from an office or remotely, leveraging technology to reach potential clients. This role is common in industries such as technology, manufacturing, and services where products or services can be effectively sold without in-person meetings.

What are the key skills and qualifications needed to thrive as an Inside Sales Associate, and why are they important?

To thrive as an Inside Sales Associate, you need strong sales acumen, product knowledge, and effective communication skills, typically supported by a high school diploma or bachelor's degree. Familiarity with Customer Relationship Management (CRM) software like Salesforce, as well as proficiency in email and telephony systems, is essential. Outstanding interpersonal skills, resilience, and the ability to build rapport quickly enable you to excel in customer interactions and achieve sales targets. These skills and qualities are crucial for consistently generating leads, closing deals, and fostering long-term customer relationships in a competitive sales environment.

How does an Inside Sales Associate typically collaborate with the marketing and customer success teams?

Inside Sales Associates frequently work alongside marketing to follow up on leads generated through campaigns and to provide feedback on lead quality. They also interact with customer success teams to ensure a smooth transition for new clients and to address any concerns that might arise during the sales process. This cross-functional collaboration helps ensure that prospects receive a consistent experience and that the inside sales team is aligned with broader company goals.
What are the most commonly searched types of Inside Sales jobs in Rochester, NY? The most popular types of Inside Sales jobs in Rochester, NY are:
What cities near Rochester, NY are hiring for Inside Sales Associate jobs? Cities near Rochester, NY with the most Inside Sales Associate job openings:
Inside Sales Associate jobs near you

Inside Sales Lead: E-Commerce

Melroc Group

West Henrietta, NY

Full-time

Medical, Dental, Vision, PTO

Posted 14 days ago

Job description

*Please note that this is a full time, in-office role. The successful candidate will be able to commute daily to our West Henrietta, NY location*


Company Overview
Buildcorp Direct, part of Duraframe Solutions, provides the construction industry with high-quality products at unbeatable prices. Our online platform delivers innovative solutions that reduce project costs and improve job-site efficiency. From steel framing and interior contracting supplies to doors, tools, and specialized framing solutions, our diverse inventory supports projects of all sizes. We thrive in a fast-paced, collaborative environment where initiative, creativity, and problem-solving are valued. Every team member has the chance to make a real impact and grow their skills.


Position Overview
We are looking for a proactive Inside Sales Lead - E-Commerce to grow our online sales and lead the inside sales and customer support team. In this hands-on role, you will mentor and guide your team, manage customer communications across multiple channels, and work closely with other departments to ensure smooth order fulfillment. This is an exciting opportunity to shape our e-commerce strategy, take ownership of results, and make a real difference in the success of Buildcorp Direct.


Key Responsibilities

Sales Leadership and Team Management

  • Lead, mentor, and support the inside sales team to meet and exceed sales targets
  • Develop and implement strategies to drive online sales growth
  • Allocate tasks efficiently and provide support as needed

Customer Engagement and Order Management

  • Handle customer inquiries, provide quotes, and offer technical support
  • Engage with customers via phone, email, and live chat to create a positive shopping experience
  • Maintain accurate sales data, reports, and order records

Collaboration and Strategy

  • Partner with marketing and operations to align campaigns with sales initiatives
  • Analyze sales data and market trends to identify growth opportunities
  • Share ideas to improve team performance and customer satisfaction


Qualifications and Skills

  • 2-5 years of inside sales experience, preferably in e-commerce
  • Strong interpersonal, communication, and leadership skills
  • Organized, detail-oriented, and driven by results
  • Proficient in Excel, QuickBooks, and social media
  • Knowledge of the construction industry is a plus
  • Bilingual in Spanish preferred but not required
  • Honest, trustworthy, and able to maintain sensitive, confidential information


What We Offer

  • Medical, dental, and vision health plans with generous employer contributions
  • Supplemented health savings account (HSA)
  • Vacation, PTO, and 10 paid holidays per year
  • Opportunities for advancement based on performance, personal growth, and cultural fit
  • A team-oriented culture that supports continuing education and career growth
  • Strong support for volunteer, community, and industry involvement

Apply