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Inside Account Manager Jobs in Springfield, MA (NOW HIRING)

Granite City Electric

Inside Sales

Chicopee, MA

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Inside Salesperson is often the first impression and introduction to the customer experiences ... accounts. * Develop and execute a plan for growth with the Branch Manager. Highly articulate and ...

Granite City Electric Supply Company

Inside Sales

Chicopee, MA · On-site

$30/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

The Inside Salesperson is often the first impression and introduction to the customer experiences ... accounts. * Develop and execute a plan for growth with the Branch Manager. Highly articulate and ...

United Rentals - French

Inside Sales Rep

Bloomfield, CT · On-site

  • Medical

  • PTO

Process rental quotations, reservations and contracts Establish new rental and sales accounts by ... manage customer expectations regarding delivery Generate leads for new business and communicate ...

United Rentals

Inside Sales Rep

Bloomfield, CT

  • PTO

Establish new rental and sales accounts by serving walk-in and call-in customers * Negotiate prices ... Dispatch delivery trucks and manage customer expectations regarding delivery * Generate leads for ...

United Rentals, Inc.

Inside Sales Rep

Bloomfield, CT · On-site

  • PTO

Establish new rental and sales accounts by serving walk-in and call-in customers * Negotiate prices ... Dispatch delivery trucks and manage customer expectations regarding delivery * Generate leads for ...

United Rentals - French

Inside Sales Rep

Bloomfield, CT · On-site

  • Medical

  • PTO

Process rental quotations, reservations and contracts Establish new rental and sales accounts by ... manage customer expectations regarding delivery Generate leads for new business and communicate ...

United Rentals

Inside Sales Rep

Bloomfield, CT · On-site

  • Medical

  • PTO

Process rental quotations, reservations and contracts Establish new rental and sales accounts by ... manage customer expectations regarding delivery Generate leads for new business and communicate ...

United Rentals

Inside Sales Rep

Bloomfield, CT

  • PTO

Establish new rental and sales accounts by serving walk-in and call-in customers * Negotiate prices ... Dispatch delivery trucks and manage customer expectations regarding delivery * Generate leads for ...

BlackHawk Industrial

Customer Service Representative

Hartford, CT · On-site

$16.25 - $22/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Work with suppliers and Account Managers to identify, source, and price appropriate product ... Minimum 1 year previous experience in customer service or inside sales preferred. * Experience in ...

NKS

Regional Sales Manager - North East

Windsor, CT · On-site

$70K - $85K/yr

  • Medical

  • Dental

  • Vision

  • Retirement

Manages existing accounts while identifying, developing and prospecting sales opportunities for ... Cultivates a team environment and works with inside sales to promote and expand business; develop ...

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Showing results 41-60

All JobsInside Account JobsInside Account Manager JobsInside Account Manager Jobs in Springfield, MA

Inside Account Manager information

See Springfield, MA salary details

$32.9K

$59.1K

$93.7K

How much do inside account manager jobs pay per year?

As of Aug 17, 2026, the average yearly pay for inside account manager in Springfield, MA is $59,084.00, according to ZipRecruiter salary data. Most workers in this role earn between $46,800.00 and $65,300.00 per year, depending on experience, location, and employer.

What is an inside account manager?

An Inside Account Manager is a sales professional who manages client accounts from within the office rather than meeting clients face-to-face. They are responsible for building and maintaining relationships with customers, identifying their needs, and offering solutions or products that fit those needs. Inside Account Managers often use phone calls, emails, and virtual meetings to communicate with clients, handle inquiries, and close sales. Their goal is to increase customer satisfaction and drive revenue growth for their company.

How does an inside account manager typically collaborate with outside sales teams to achieve sales targets?

Inside Account Managers often work closely with outside sales representatives to coordinate strategies and ensure a seamless customer experience. While inside managers handle remote communications, follow-ups, and account maintenance, they regularly share insights and leads with their field counterparts. This collaboration helps align goals, prevents overlaps, and maximizes opportunities for upselling or cross-selling. Effective teamwork and regular communication between the two roles are key to meeting shared revenue goals and building strong client relationships.

What are the key skills and qualifications needed to thrive as an inside account manager, and why are they important?

To thrive as an Inside Account Manager, you need strong sales acumen, relationship management skills, and a background in business or a related field. Proficiency with CRM systems like Salesforce, sales enablement tools, and sometimes industry-specific certifications are commonly required. Exceptional communication, problem-solving, and organizational skills help build client trust and manage multiple accounts efficiently. These abilities are crucial for driving revenue growth, maintaining client satisfaction, and achieving sales targets in a competitive environment.

What is the difference between Inside Account Manager vs Customer Success Manager?

AspectInside Account ManagerCustomer Success Manager
Primary FocusManaging existing client accounts, upselling, and retentionEnsuring customer satisfaction, onboarding, and long-term success
Work EnvironmentOffice-based, client communication via phone/emailOffice or remote, proactive engagement with clients
Required CredentialsSales or account management experience, communication skillsCustomer service background, relationship management skills
Industry UsageCommon in SaaS, tech, and B2B salesPrevalent in SaaS, tech, and service industries

While both roles focus on client relationships, the Inside Account Manager primarily handles account growth and retention through sales activities, whereas the Customer Success Manager emphasizes customer satisfaction and long-term success. Both roles require strong communication skills and industry knowledge, but their core objectives differ slightly.

How much does an inside account manager get paid?

An inside account manager typically earns between $50,000 and $80,000 annually, with compensation varying based on experience, industry, and location. Many roles also include commissions or bonuses tied to sales performance, and some positions may offer benefits such as health insurance and paid time off.

What are popular job titles related to Inside Account Manager jobs in Springfield, MA?

For Inside Account Manager jobs in Springfield, MA, the most frequently searched job titles are:

What job categories do people searching Inside Account Manager jobs in Springfield, MA look for?

The top searched job categories for Inside Account Manager jobs in Springfield, MA are:

What cities near Springfield, MA are hiring for Inside Account Manager jobs?

Cities near Springfield, MA with the most Inside Account Manager job openings:

Inside Account Manager jobs near you
Infographic showing various Inside Account Manager job openings in Springfield, MA as of August 2026, with employment types broken down into 90% Full Time, 9% Part Time, and 1% Contract. Highlights an 84% Physical, 3% Hybrid, and 13% Remote job distribution, with an average salary of $59,084 per year, or $28.4 per hour.

Account Manager - State Farm Agent Team Member

State Farm

Enfield, CT • On-site

$45K - $80K/yr

Full-time

Medical, Life, Retirement, PTO

Re-posted 29 days ago

State Farm rating

7.3

Company rating: 7.3 out of 10

Based on 1,553 frontline employees who took The Breakroom Quiz

237th of 309 rated insurance

Job description

Benefits:
  • 401(k) matching
  • Bonus based on performance
  • Competitive salary

Position Overview
State Farm Insurance Agent located in Enfield, CT is seeking an outgoing, career-oriented professional to join their team. As a State Farm team member for Chris Wilder - State Farm Agent, you will build and develop customer relationships within the community to promote State Farm products including auto, home and life insurance.
Responsibilities
  • Provide prompt, accurate, and friendly customer service. Service can include responding to inquiries regarding insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
  • Use a customer-focused, needs-based review process to educate customers about insurance options.
  • Develop leads, schedule appointments, identify customer needs, and market appropriate products and services.

As an Agent Team Member, you will receive...
  • 401K
  • Salary plus commission/bonus
  • Health benefits
  • Profit sharing
  • Paid time off (vacation and personal/sick days)
  • Valuable experience
  • Growth potential/Opportunity for advancement within my agency

Requirements
  • Sales experience (outside sales or inside sales representative, retail sales associate, or telemarketing) preferred
  • Successful track record of meeting sales goals/quotas preferred
  • Excellent interpersonal skills
  • Enthusiastic about the role insurance and financial products play in helping people manage the risks of everyday life, recover from the unexpected, and realize their dreams
  • Self-motivated
  • Detail oriented
  • Ability to work in a team environment
  • Ability to make presentations to potential customers
  • Property and Casualty license (must be able to obtain)
  • Life and Health license (must be able to obtain)

If you are motivated to succeed and can see yourself in this role, please complete our application. We will follow up with you on the next steps in the interview process.
This position is with a State Farm independent contractor agent, not with State Farm Insurance Companies. Employees of State Farm agents must be able to successfully complete any applicable licensing requirements and training programs. State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm.
Compensation: $45,000.00 - $80,000.00 per year
My team's mission is to help people manage the risks of everyday life, recover from the unexpected and realize their dreams. We are located in Enfield, CT and help customers with their insurance and financial services needs, including:
  • Auto insurance
  • Home insurance
  • Life insurance
  • Retirement planning

State Farm agents are independent contractors who hire their own employees. State Farm agents' employees are not employees of State Farm. Agents are responsible for and make all employment decisions regarding their employees.

What State Farm employees say

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