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Inmate Call Monitoring Jobs in Colorado (NOW HIRING)

CO ยท On-site

$4.8K - $6.7K/mo

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

CO

$4.8K - $6.7K/mo

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

$4.8K - $6.7K/mo

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

CO

$27.92/hr

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

CO

$4.8K - $6.7K/mo

Attend roll call; Document incidents utilize established reporting practices. Communicate pertinent ... Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ...

$4.8K - $6.7K/mo

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

CO

$4.8K - $6.7K/mo

Attend roll call; Document incidents utilize established reporting practices. Communicate pertinent ... Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ...

CO

$27.92/hr

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

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Inmate Call Monitoring information

What is inmate call monitoring?

Inmate call monitoring is the process of supervising and recording phone calls made by incarcerated individuals in jails or prisons. This is done to ensure the safety and security of the facility, prevent criminal activity, and monitor compliance with facility rules. Law enforcement or correctional staff may listen to live calls or review recordings for investigative purposes. Typically, inmates are informed that their calls are being monitored, except for privileged communications with legal counsel. The practice is strictly regulated to balance security needs with privacy rights.

What are some common challenges faced by professionals in inmate call monitoring, and how can they be effectively managed?

Professionals in inmate call monitoring often encounter challenges such as handling large volumes of calls, identifying potential security risks, and maintaining confidentiality while ensuring accurate documentation. Staying vigilant for suspicious patterns and learning to use advanced monitoring software efficiently are key to overcoming these challenges. Effective communication with correctional officers and legal teams is essential, as is ongoing training to stay updated on policies and technology. Support from a collaborative team helps manage workload and ensures that protocols are followed consistently.

What are the key skills and qualifications needed to thrive as an inmate call monitoring specialist, and why are they important?

To thrive as an Inmate Call Monitoring Specialist, you need strong attention to detail, analytical skills, and a high school diploma or equivalent. Familiarity with call monitoring software, telecommunications systems, and secure data handling protocols is typically required. Discretion, integrity, and strong written communication skills help professionals excel in this sensitive role. These skills ensure accurate monitoring, maintain security, and support compliance with legal and institutional regulations.

What is the difference between Inmate Call Monitoring vs Inmate Phone System Technician?

AspectInmate Call MonitoringInmate Phone System Technician
CredentialsTypically requires security clearances, monitoring software knowledgeTechnical certifications, telecom or networking skills
Work EnvironmentCorrectional facilities, monitoring roomsTelecom facilities, maintenance sites
Employer & IndustryCorrectional institutions, government agenciesTelecom companies, correctional facility maintenance
Search & Comparison IntentUnderstanding monitoring roles in correctionsTechnical repair and system setup roles

Inmate Call Monitoring involves overseeing and listening to inmate phone calls to ensure security and compliance, often within correctional facilities. In contrast, an Inmate Phone System Technician focuses on installing, maintaining, and repairing the phone systems used by inmates. While both roles are essential in correctional communication operations, they differ in technical requirements and daily tasks.

What are the most commonly searched types of Inmate Call Monitoring jobs in Colorado?

The most popular types of Inmate Call Monitoring jobs in Colorado are:

What are popular job titles related to Inmate Call Monitoring jobs in Colorado?

For Inmate Call Monitoring jobs in Colorado, the most frequently searched job titles are:

What cities in Colorado are hiring for Inmate Call Monitoring jobs?

Cities in Colorado with the most Inmate Call Monitoring job openings:

Infographic showing various Inmate Call Monitoring job openings in Colorado as of August 2026, with employment types broken down into 1% Locum Tenens, 1% As Needed, 78% Full Time, 14% Part Time, 1% Temporary, and 5% Contract. Highlights an 95% Physical, 1% Hybrid, and 4% Remote job distribution.

Travel Substance Use Counselor

Amergis Healthcare Staffing, Inc.-Allied

Canon City, CO โ€ข On-site

$20.25 - $27.25/hr

Contractor

Posted 3 days ago

New


Job description

Amergis Healthcare Staffing, Inc.-Allied is seeking a travel Substance Use Counselor for a travel job in Canon City, Colorado.

Job Description & Requirements
  • Specialty: Substance Use Counselor
  • Discipline: Therapy
  • Start Date: ASAP
  • Duration: 26 weeks
  • 40 hours per week
  • Shift: 10 hours, days
  • Employment Type: Travel

Position Details

Modality:

CAS - Certified Addiction Specialist

Openings:

1

Shifts:

TBD - must be completely flexible. Likely 4x10s or 5x8s.

Shift Days:

Weekdays

Hours per Week:

40

Contract Length:

26 Week(s) 

Start Date:

09/24/2026 - must be flexible with DT start dates, please refer to company page for next available start

Details of Assignment:

This position provides substance use disorder services to the inmate population, to include formal and informal behavioral health evaluations, diagnostic assessments, and clinical interventions. Responsibilities include, but are not limited to: Serves as consultant for unit staff regarding assessment, diagnosis, and treatment planning; Monitors inmate treatment and documentation to assure compliance with standards and to assure continuity of care; Assures accurate Information System behavioral health needs levels, and provides group, brief, and individual treatment; Provides clinical direction to non-clinical staff in behavioral health care and treatment of inmates. Assures continuity of care for inmates by making appropriate referral and providing necessary information and documentation for receiving units, facilities, or agencies; Provides crisis intervention in conjunction with clinical standards regarding mental health professional privilege level; Documents both handwritten and electronically in an accurate and timely manner to provide comprehensive inmate behavioral health records; Communicates directly with inmates regarding their behavioral health care such as consequences of maladaptive behavior and desired and undesirable effects of prescribed behavioral health medication; Listens to inmate concerns and provides counseling and direction; Communicates to advise, counsel, inform and/or guide staff within the clinical unit, the facility, clinical and administrative supervisors and outside agencies to ensure continuity and direction of behavioral health care; Communicates and responds to complaints, problems, transfers, classifications, and inmate behavioral management issues; Responsible for maintaining standards of the program or work unit through compliance with all applicable professional, departmental, organizational and unit standards; Promotes and is accountable for the safety and security of the clinical and correctional environment through conscientious observations, and sensitive item contraband control.

Facility Info

Client provides care across a full continuum that mirrors community healthcare but is delivered inside a secure correctional setting. Services range from routine primary careโ€”such as sick call and chronic disease managementโ€”to urgent and emergent medical response supported by 24โ€‘hour onโ€‘call providers. Facilities also operate inpatient and intensive mental health programs, Residential Treatment Programs for individuals with higherโ€‘acuity behavioral health needs, and infirmary units for medically fragile patients. In addition, client maintains special medical needs housing, dialysis services, and endโ€‘ofโ€‘life or hospiceโ€‘level care, allowing them to manage both shortโ€‘term and longโ€‘term medical complexity within the system.

Medical Unit Types:

Inmates spend 8 to 12 hours a day out of their cell. ACC is a Level II, Minimum Restricted Facility. ACC offers a wide range of programming designed to prepare inmates for re-entry into society including academic and specialized vocational training and numerous other life-skill opportunities. ACC inmates benefit from work assignments in facility programs, labor crews, and supporting Correctional Industries in areas such as Canteen, Service Station, Transportation, and K9/Dog Training.

The Drug and Alcohol Therapeutic Community located at ACC is an ACA accredited program providing special housing and program arrangements. The atmosphere at ACC and the Therapeutic Community is highly conducive to affording participants the opportunity to progress through an effective and rewarding program with positive reinforcement, support and guidance from work supervisors, correctional and program staff.
Client provides care to incarcerated adults across all stateโ€‘run facilities. Patients are 18 years and older, with a wide range of medical, psychiatric, and behavioral health needs. Clinical Services functions similarly to a community health system and is accredited through the American Correctional Association.
Client provides care across a full continuum that mirrors community healthcare but is delivered inside a secure correctional setting. Services range from routine primary careโ€”such as sick call and chronic disease managementโ€”to urgent and emergent medical response supported by 24โ€‘hour onโ€‘call providers. Facilities also operate inpatient and intensive mental health programs, Residential Treatment Programs for individuals with higherโ€‘acuity behavioral health needs, and infirmary units for medically fragile patients. In addition, client maintains special medical needs housing, dialysis services, and endโ€‘ofโ€‘life or hospiceโ€‘level care, allowing them to manage both shortโ€‘term and longโ€‘term medical complexity within the system.

Security Levels:

Level II

About Amergis Healthcare Staffing, Inc.-Allied

Amergis, formerly known as Maxim Healthcare Staffing, has connected the nationโ€™s top talent to a variety of healthcare and educational partners since 1988. We achieved a pioneering certification with the Joint Commission in 2008 and have since evolved into one of the foremost staffing companies in the United States. We provide meaningful opportunities to our extensive network of professionals, across health systems, government facilities, or schools. Through partnership and innovation, Amergis creates unmatched staffing experiences to deliver the best workforce solutions. Our commitment to a higher standard of service has fueled our growth, solidifying our nationwide and local presence in healthcare and education.