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Hourly Inmate Call Monitoring Jobs in Colorado (NOW HIRING)

Pueblo County, CO

Detention Deputy Hourly/Part-Time

Pueblo, CO · On-site

$25.21 - $37.80/hr

  • Medical

  • Dental

  • Vision

  • Retirement

  • PTO

Salary: $25.21 - $37.80 Hourly Location : Pueblo County Detention Center, CO Job Type: Part Time ... Coordinates inmate trustee programs to include scheduling and monitoring. * Determines out dates ...

New

Montrose County, CO

Corrections Deputy

Montrose, CO · On-site

$26.40 - $31.07/hr

... 40 - $31.07 hourly (DOE) MONTROSE COUNTY BENEFIT INFORMATION: 2026 Montrose County Benefit ... and inmate welfare. * Monitor and directly supervise the daily activities of inmates including ...

Montrose County, CO

Corrections Deputy

Montrose, CO

$26.40 - $31.07/hr

... 40 - $31.07 hourly (DOE) MONTROSE COUNTY BENEFIT INFORMATION: 2026 Montrose County Benefit ... and inmate welfare. * Monitor and directly supervise the daily activities of inmates including ...

State of Colorado

$4.8K - $6.7K/mo

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

Garney Construction

Hourly Foreman Plant

Broomfield, CO · On-site

$39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor project expenditures to ensure they align with budget parameters * Identify and address ... call Diana Flores at 480-382-9855 or by email diana.flores @garney.com and include the job title ...

Garney Construction

Hourly Foreman Plant

Denver, CO · On-site

$39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor project expenditures to ensure they align with budget parameters * Identify and address ... call Diana Flores at 480-382-9855 or by email diana.flores @garney.com and include the job title ...

State of Colorado

CO

$4.8K - $6.7K/mo

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Attend roll call; Document incidents utilize established reporting practices. Communicate pertinent ... Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ...

State of Colorado

$4.8K - $6.7K/mo

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ... call NEOGOV technical support at 855-524-5627 Mon-Fri between 6 am and 6 pm (Pacific Time). Helpful ...

State of Colorado

CO

$4.8K - $6.7K/mo

  • Medical

  • Dental

  • Life

  • Retirement

  • PTO

Attend roll call; Document incidents utilize established reporting practices. Communicate pertinent ... Ability to visually observe and monitor inmate whereabouts and maintain an accurate count in ...

Garney Construction

Hourly Foreman Plant

Denver, CO · On-site

$39/hr

  • Medical

  • Dental

  • Vision

  • Life

  • Retirement

  • PTO

Monitor project expenditures to ensure they align with budget parameters * Identify and address ... call Diana Flores at 480-382-9855 or by email diana.flores @garney.com and include the job title ...

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Hourly Inmate Call Monitoring information

What is the difference between Hourly Inmate Call Monitoring vs Inmate Phone System Technician?

AspectHourly Inmate Call MonitoringInmate Phone System Technician
CredentialsBasic security or monitoring trainingTechnical certifications in telecommunication systems
Work EnvironmentCorrectional facilities, monitoring stationsTelecom maintenance sites, correctional facilities
Employer & Industry UsagePrisons, jails, detention centersCorrectional facilities, telecom service providers

Hourly Inmate Call Monitoring primarily involves overseeing inmate phone calls to ensure security and compliance, often requiring security training. In contrast, Inmate Phone System Technicians focus on installing, maintaining, and repairing inmate phone systems, requiring technical certifications. Both roles operate within correctional environments but serve different functions—monitoring versus technical support.

What is hourly inmate call monitoring?

Hourly inmate call monitoring is the process of regularly listening to and reviewing phone calls made by inmates within correctional facilities. The primary goal is to ensure facility safety, prevent criminal activity, and detect any violations of prison rules or regulations. Staff members monitor these calls on an hourly basis, either in real time or through recorded conversations, to identify suspicious behavior or information. This role requires attention to detail, confidentiality, and adherence to legal and ethical standards regarding inmate privacy and evidence handling.

What are the key skills and qualifications needed to thrive in hourly inmate call monitoring?

To thrive as an Hourly Inmate Call Monitoring professional, you need attention to detail, strong listening skills, and a high school diploma or equivalent. Familiarity with call monitoring software, audio recording systems, and secure data handling procedures is typically required. Discretion, critical thinking, and effective written communication are crucial soft skills for accurately documenting and reporting sensitive information. These abilities ensure compliance with regulations, maintain facility security, and help identify potential safety concerns in correctional environments.

What are some typical challenges faced in hourly inmate call monitoring, and how can they be managed?

Professionals in Hourly Inmate Call Monitoring often encounter challenges such as maintaining focus during long periods of listening, handling sensitive or distressing conversations, and adhering to strict confidentiality and legal protocols. Staying alert is crucial, so taking regular breaks and using active listening techniques can help maintain concentration. It's also important to receive proper training on legal compliance and to have clear procedures for escalating any flagged calls. Collaboration with correctional staff and supervisors ensures that any potential issues are addressed swiftly and appropriately.

What are the most commonly searched types of Inmate Call Monitoring jobs in Colorado?

The most popular types of Inmate Call Monitoring jobs in Colorado are:

What are popular job titles related to Hourly Inmate Call Monitoring jobs in Colorado?

For Hourly Inmate Call Monitoring jobs in Colorado, the most frequently searched job titles are:

What job categories do people searching Hourly Inmate Call Monitoring jobs in Colorado look for?

The top searched job categories for Hourly Inmate Call Monitoring jobs in Colorado are:

What cities in Colorado are hiring for Hourly Inmate Call Monitoring jobs?

Cities in Colorado with the most Hourly Inmate Call Monitoring job openings:

Hourly Inmate Call Monitoring jobs near you
Infographic showing various Hourly Inmate Call Monitoring job openings in Colorado as of August 2026, with employment types broken down into 1% As Needed, 51% Full Time, 44% Part Time, 1% Temporary, and 3% Contract. Highlights an 99% Physical, and 1% Remote job distribution.

Detention Deputy Hourly/Part-Time

Pueblo County, CO

Pueblo, CO • On-site

$25.21 - $37.80/hr

Part-time

Medical, Dental, Vision, Retirement, PTO

Posted 2 days ago

New

Job description

Salary: $25.21 - $37.80 Hourly
Location : Pueblo County Detention Center, CO
Job Type: Part Time
Job Number: 02975
Department: Detention
Opening Date: 08/12/2026
Closing Date: 8/17/2026 11:59 PM Mountain
FLSA: Non-Exempt
Bargaining Unit: IBPO
POSITION SUMMARY
Work involves performing a range of Detention and Law Enforcement duties.
Compensation
$25.21-$37.80 Hourly
(Although the entire range is posted, this position starts at $25.21 per hour.)
WHAT YOU WILL DO
  • Prepares investigative reports using sketches, symbols and mathematical computations.
  • Effectively and coherently uses interpersonal communication skills to communicate with inmates, professional visitors and the public by providing information and directions, mediating disputes and advising of rights and processes.
  • Physically breaks up fights and skirmishes.
  • Demonstrates competent communications skills in court and other formal settings.
  • Performs rescue functions at accidents, emergencies and disasters, including administering basic emergency medical aid; lifting, dragging and carrying people away from dangerous situations; and securing and evacuating people from confined areas.
  • Endures verbal and mental abuse when confronted with the hostile views and opinions of inmates and other people encountered in an antagonist environment.
  • Reads and comprehends legal and non-legal documents, including the processing of such documents as medical instructions, commitment orders, summons and other legal writs and court documents.
  • Prepares a variety of reports using appropriate grammar, spelling and punctuation.
  • Processes reports as appropriate (i.e., files, alphabetizes, labels, etc.)
  • Enters data into computer systems or databases; looks up information in database; creates basic word processor documents and enters data into spreadsheets; uses email to communicate.
  • Detects and collects evidence and substances that provide the basis of criminal offenses and infractions and/or that indicate the presence of dangerous conditions.
  • Provides information to citizens regarding general legal procedures as necessary.
  • Represents the agency at informational, planning and other required meetings.
  • Serves as supervisor for inmate population. Sets clear expectations with inmates, uses positive reinforcement techniques with inmates, holds inmates accountable for their behavior and treats inmates with respect, consideration, fairness and justice. Manages the inmate population by walking around the housing units and talking to inmates. Plans and supervises unit activities. Serves as a role model for inmate population and encourage inmates to takes responsibility for themselves.
  • Responsible for the supervising and overseeing the cleanliness, sanitation and upkeep of the facility.
  • Monitors and controls security access throughout the detention facility.
  • Transports inmates to and from court, visits and various programs provided for detainees to include, medical, attorney and dentist visits and possibly other counties and back.
  • Classifies and houses inmates.
  • Effectively restrains inmates, forcibly if necessary, uses handcuffs and other restraints.
  • Subdues resisting inmates by using maneuvers and/or resorts to the use of hands and feet and other approved devices in self defense.
  • Pursues fleeing inmates both within and outside the confines of the detention facility as required.
  • Uses radio, intercom and telephone communications systems to communicate effectively and coherently with office personnel and inmates and uses other office communications as necessary.
  • Engages in activities in confined areas. Walks extensively on foot patrol and physically check doors, windows and other areas to ensure they are secure.
  • Conducts daily headcounts.
  • Conducts cell searches and strip searches.
  • Supervises labor crews and work release inmates.
  • Tallies good time and release dates as well as arranges alternatives to incarceration.
  • Distributes and collects laundry and inmate property.
  • Serves and picks up meals three times a day.
  • Performs crisis intervention functions to include inmate counseling, suicide prevention, recognizing abnormal behavior and implementing appropriate intervention action.
  • Exercises independent judgment in determining appropriate classification of inmates and assessing and responding to the needs of special populations.
  • Performs searches of people, mail items and/or objects capable of concealing contraband, buildings, vehicles and large outdoor areas.
  • Detects the presence of conditions such as smoke, unusual or excessive noise, odors, etc.
  • Puts on and operate self-contained breathing apparatus and extinguish small fires by using a fire extinguisher and other appropriate means.
  • Gathers information in inmate criminal or administrative investigations by interviewing and obtaining the statements of victims, witnesses, suspects, confidential informers and staff and exercises independent judgment by determining when probable cause exists to recommend disciplinary action.
  • Performs other duties as appropriate or necessary for performance of the job.

Additional Responsibilities
Intake-Reception:
  • Processes Colorado Revised Statutes (CRS)/Colorado Crime Information Computer (CCIC)-National Crime Information Computer (NCIC) and court paperwork.
  • Processes and releases inmates, including taking their photographs and obtaining a serviceable set of fingerprint impressions.
  • Performs searches and pat-downs of inmates and others as necessary.
  • Schedules court appearances and visits.
  • Processes incoming and outgoing money for inmate accounts.

Transportation:
  • Responsible for court security including screening of general public entering the facility.
  • Transports and escorts inmates, using handcuffs and other appropriate restraints, to and from courts, to doctor visits, funerals and other appointments, within and outside of jurisdiction.
  • Provides fingerprint services to the public.
  • Screens general public entering courthouse to ensure no prohibited items are brought in.

Property:
  • Processes incoming detainees and houses them.
  • Passes out property and supplies and inventories items.
  • Processes property release for Department of Correction bound inmates.

Work Release:
  • Supervises work furlough detainees and conduct job checks.
  • Schedules labor crews who perform community service and chain gang activities.
  • Issues property, meals, medication and other items.
  • Collects housing fees.

Master Control:
  • Monitors daily movement throughout the facility with the use of technical equipment such as video monitors.
  • Controls television usage and channels.
  • Responsible for Key Control.
  • Issues case report numbers when an incident occurs.
  • Makes proper notifications of all emergency resources when a disturbance occurs.

Classifications:
  • Classifies all detainees to determine housing location.
  • Case management of detainees.
  • Coordinates inmate programs and inmate visits.
  • Coordinates inmate trustee programs to include scheduling and monitoring.
  • Determines out dates for inmates.

General Requirements
  • Fills in for other staff as necessary and/or required.
  • Attends meetings, classes and trainings as required or requested by supervisor.
  • Solicits changes to improve procedures that would result in efficiencies, cost savings and safety.
  • Communicates actively, clearly and regularly with supervisor and co-workers on all work-related topics.
  • Understands, observes, enforces and complies with all Governmental, Pueblo County and Departmental policies, procedures and protocols when performing job duties.
  • Possesses excellent oral and written skills to communicate effectively.
  • Establishes and maintains effective working relationships with Pueblo County employees from same or different departments/offices, entities, vendors, members of the community and all customers.
  • Ensures that employees observe all safety procedures and practices in order to prevent injuries or damage.
  • Schedules meetings with employees on regular basis to provide adequate information to ensure active communication at all levels.
  • Effectively manages multiple projects at once.
  • Effectively deals with stressful situations.
  • Easily adapts to sudden and unexpected changes in work assignments.

WHAT YOU HAVE
Candidates must be at least 21 years of age, have a high school diploma or GED, and a valid driver's license.
Additional Information
Depending on experience, the selection process may include an entry-level written test, background investigation, polygraph examination, physical examination to include a drug screen, and psychological evaluation. The expected duration of the selection process will normally not exceed two months. Candidates not selected may reapply in the future. This posting may be used to fill multiple openings
WHAT PUEBLO COUNTY OFFERS
  • Shift differential pay
  • Referral/Recruitment incentives
  • Trainer pay
  • Tuition reimbursement
  • Take-home vehicle (Patrol)
  • Opportunity to work in many diverse areas
  • Comprehensive Benefits package (medical, dental, vision, etc.) (full-time employees)
  • Generous Vacation and Sick Leave Accrual
  • County Retirement Program
  • Autonomy to grow and find your career path with supportive leadership
  • Truly inclusive and diverse environment
  • Fitness Center (Historic Pueblo Courthouse Building)
  • May be eligible for up to 12 weeks of Paid Parental Leave Benefits (full-time employees)

EMPLOYEE BENEFITS SUMMARY
2026 PAID HOLIDAYS
  • New Year's Day - January 1st
  • Day after New Year's Day - January 2nd
  • Martin Luther King, Jr. Day - January 19th
  • Memorial Day - May 25th
  • Employee Appreciation Day - June 3rd
  • Juneteenth Day - June 19th
  • Independence Day (observed) - July 3rd
  • Day before Labor Day - September 4th (Early Release at 12:00pm)
  • Labor Day -September 7th
  • Francis Xavier Cabrini Day - October 5th
  • Columbus Day / Indigenous Peoples' Day - October 12th
  • Veteran's Day - November 11th
  • Day before Thanksgiving - November 25th (Early Release at 12:00pm)
  • * Thanksgiving Day - November 26th
  • * Day after Thanksgiving -November 27th
  • * Christmas Eve Day - December 24th
  • * Christmas Day - December 25th
  • Day before New Year's Day - December 31st (Early Release at 12:00pm)
  • One Personal Day (County employees will have one paid personal day off in 2026. This paid day off is to be chosen by the employee and approved by their Elected Official or Department Director.)

* = Regular Part-Time Employees who are scheduled to work on a 2026 Holiday will receive Holiday Pay for two (2) of the Holidays of their choice (marked with the single asterisk * above) as approved by their Elected Official or Department Director
  • When a holiday falls on a Saturday, Friday will be celebrated as the County holiday
  • When a holiday falls on a Sunday, Monday will be celebrated as the County holiday
  • Early releases are at the discretion of the Elected Official or Department Director and may vary based on the operational needs of their offices/departments.
  • All time off work taken by County employees for the days designated as Early Release shall be considered holiday time off for purposes "worked time" in determining Overtime in accordance with the Fair Labor Standards Act (FLSA).
  • If an employee is absent the day preceding or following the holiday without prior approval, the employee will not be paid for the holiday
  • The following time off types will not contribute to the daily or weekly overtime calculation: Unpaid Days Off, Unpaid Personal Days, and Unpaid Early Release Days.
  • Any employee that is required to work by their supervisor on a designated Unpaid Day Off,
    a designated Unpaid Personal Day or during a designated Unpaid Early Release period shall be paid for work required and performed during such days and periods.
  • No employee may work during an Unpaid Day Off, an Unpaid Personal Day, or during an Unpaid Early Release period without the express authorization of their supervisor. This Resolution contemplates and authorizes supervisors to direct work during Unpaid Days Off, Unpaid Personal Days, or Unpaid Early Release Periods for community safety and County government essential activities such as snow removal, social worker visits for child welfare and other family emergencies, response to emergency calls by facilities and fleet employees, and required court appearances by County employees.
  • For weeks in which an Unpaid Day Off or an Unpaid Early Release takes place, County Exempt employees are designated as Non-Exempt employees under the Fair Labor Standards Act. Those employees so designated will be required to clock in and out of work via email to their Director for all days worked during weeks that include an Unpaid Day Off.
  • No employees shall be permitted to work over 40 hours during a week that includes an Unpaid Day Off or an Unpaid Early Release without the express written authorization of their Director or Elected Official.

*** The above 2026 Holiday Schedule Resolution was originally approved by the Board of County Commissioners on December

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