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Initial Loss Reporting Claims Associate Jobs in Indiana

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

Manage loss scenarios with financial institutions and Risk Management Dept. * Review and verify ... Direct policyholders what policy and insuring agreement may be triggered, the policy reporting ...

Allied Solutions LLC

Bond Claims Agent

Carmel, IN · On-site

Manage loss scenarios with financial institutions and Risk Management Dept. * Review and verify ... Direct policyholders what policy and insuring agreement may be triggered, the policy reporting ...

Von Maur

LOSS PREVENTION ASSOCIATE

Indianapolis, IN · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Maintain case log and incident reports * Conduct investigations including credit card and check ...

Von Maur

LOSS PREVENTION ASSOCIATE

Greenwood, IN · On-site

As a Loss Prevention Associate , you play an important role in protecting the company's assets. You ... Maintain case log and incident reports * Conduct investigations including credit card and check ...

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Initial Loss Reporting Claims Associate information

What are some common challenges faced by an initial loss reporting claims associate, and how can they be effectively managed?

Initial Loss Reporting Claims Associates often encounter challenges such as handling high call volumes, managing sensitive conversations with distressed clients, and ensuring accurate data entry under time constraints. To manage these challenges effectively, it's important to develop strong communication and active listening skills, maintain attention to detail, and utilize organizational tools provided by the employer. Additionally, collaborating closely with team members and supervisors can help in troubleshooting complex cases and maintaining a supportive work environment.

What does an initial loss reporting claims associate do?

An Initial Loss Reporting Claims Associate is responsible for receiving and processing the first notifications of insurance claims from policyholders or third parties. They gather essential information about the incident, document the details accurately, and ensure the claim is set up correctly in the company's system. Their role is crucial in initiating the claims process, providing customer support, and routing claims to appropriate adjusters for further investigation. This position often requires strong communication skills, attention to detail, and the ability to handle sensitive information with confidentiality.

What is the difference between Initial Loss Reporting Claims Associate vs Claims Adjuster?

AspectInitial Loss Reporting Claims AssociateClaims Adjuster
CredentialsHigh school diploma or equivalent; some roles may require insurance licensingHigh school diploma; state licensing often required
Work EnvironmentOffice setting, customer service focus, data entryField and office work, investigating claims
Industry UsageInsurance companies, claims reporting departmentsInsurance companies, claims investigation teams
Search/Comparison IntentUnderstanding entry-level claims reporting rolesEvaluating claims investigation and settlement roles

In summary, an Initial Loss Reporting Claims Associate primarily handles reporting and data entry related to insurance claims, often at an entry level. A Claims Adjuster, on the other hand, investigates and evaluates claims to determine coverage and settlement. Both roles are essential in the insurance industry but differ in responsibilities and required credentials.

What are the key skills and qualifications needed to thrive as an initial loss reporting claims associate?

To thrive as an Initial Loss Reporting Claims Associate, you need strong attention to detail, customer service skills, and an understanding of insurance claims processes, often supported by a high school diploma or equivalent. Familiarity with claims management software, call center systems, and basic office applications is typically required. Excellent communication, empathy, and problem-solving skills help you effectively assist clients during stressful situations. These skills ensure accurate claim intake, efficient service delivery, and positive customer experiences during the critical first stage of the claims process.
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Initial Loss Reporting Claims Associate jobs near you

Claims Investigator - REPO Plus

Allied Solutions LLC

Carmel, IN • On-site

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 26 days ago

Allied Solutions rating

7.9

Company rating: 7.9 out of 10

Based on 11 frontline employees who took The Breakroom Quiz

180th of 304 rated insurance

Job description

The REPO Plus Claim Investigator is responsible for investigating and gathering information from outside insurance carriers (OICs) related to collateral being investigated for coverage by the REPO Plus department. The position will make outbound calls to OIC claim departments to inquire and follow up on details needed to make coverage judgments on REPO Plus claims. They will document the required information within the file and continue making follow up calls until the information is gathered, or all contact attempts are exhausted.

*Job Duties and Responsibilities:

REPO Plus Investigation Handling (40%)

  • Responsible for managing the receipt of new investigation assignments as well as managing pending inventory assigned to them including:
    • Initial review of new assignments
    • Contact with Outside Insurance Carriers (OICs)
    • Gathering and documenting information on a claim file as directed by a REPO Plus Claims Adjuster or Analyst
    • Asking follow-up questions of the OIC as needed based on the information gathered to that point
    • Timely follow up in situations where initial contact was unsuccessful
    • Managing a pending inventory of 60-100 assignments
  • Must meet individual QA targets as set by REPO Plus management
  • Must meet individual Production targets as set by REPO Plus management

REPO Plus Claim Reporting Handling (25%)

  • Will make outbound calls to report New Claims to OICs as directed by the REPO Plus Claims Adjusters and Analysts
    • Assignments are made daily
    • Must meet certain departmental cycle time metrics as set by REPO Plus management
    • Documents the REPO Plus claim file with information obtained or that the New Claim report was unsuccessful
  • Must meet individual QA targets as set by REPO Plus management
  • Must meet individual Production targets as set by REPO Plus management

REPO Plus Coverage Investigations (25%)

  • Will make outbound calls to OICs as directed by REPO Plus Claims Adjusters and Analysts to gather information relative to coverage relative to a specific vehicle or borrower
    • Assignments are made daily
    • Must meet certain departmental cycle time metrics as set by REPO Plus management
    • Documents the REPO Plus claim file with information obtained or that the Coverage Verification was unsuccessful
  • Must meet individual QA targets as set by REPO Plus management
  • Must meet individual Production targets as set by REPO Plus management

REPO Plus Condition Report Review (10%)

  • Review the condition reports submitted by lender clients (through various channels) for damaged collateral and identifies those with damage for movement to the next stage of the REPO Plus process
  • Must meet individual QA targets as set by REPO Plus management
  • Must meet individual Production targets as set by REPO Plus management

*Qualifications (Education, Experience, Certifications & KSA):

  • High School Diploma or GED required
  • Associate's degree, or Vocational or Technical School Degree preferred; or equivalent combination of education and experience

The above statements are intended to describe the general nature and level of work being performed by people assigned to this job. They are not intended to be an exhaustive list of all responsibilities, skills, efforts or working conditions associated with a job.

#LI-AB2

#LI-Onsite

We offer our employees a robust compensation package! Our comprehensive benefits include: medical, dental and vision insurance coverage; 100% company-paid life and disability coverage, 401k options with company match, three weeks PTO by the end of the first year and much more. Allied proudly promotes from within as part of a strong commitment to providing career growth opportunities for employees of all levels. Our diverse business portfolio allows employees broad career options with the advantage of staying with the same organization.
All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability status, protected veteran status, or any other characteristic protected by law.

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