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Infrastructure Support Engineer Jobs (NOW HIRING)

Nscale

Head of Infrastructure Support

Houston, TX · On-site

$180 - $280/hr

Nscale is the vertically integrated AI cloud engineered for AI. We own and operate the full stack ... About the Role The Head of Infrastructure Support owns Infrastructure Support for their region ...

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Infrastructure Support Engineer information

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$46.5K

$127.1K

$182K

How much do infrastructure support engineer jobs pay per year?

As of Aug 15, 2026, the average yearly pay for infrastructure support engineer in the United States is $127,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,500.00 and $141,000.00 per year, depending on experience, location, and employer.

How does an infrastructure support engineer typically collaborate with other IT teams to resolve incidents and implement changes?

Infrastructure Support Engineers often work closely with network administrators, system engineers, and application support teams to troubleshoot and resolve incidents. Collaboration may involve participating in cross-functional meetings, using ticketing systems to track issues, and following established escalation procedures for complex problems. Additionally, they contribute to change management processes by providing technical input and ensuring that infrastructure modifications are coordinated smoothly with minimal disruption. Effective communication and teamwork are essential to maintaining system reliability and supporting organizational IT goals.

What is the difference between Infrastructure Support Engineer vs Network Support Technician?

AspectInfrastructure Support EngineerNetwork Support Technician
CertificationsCompTIA Network+, Cisco CCNA, Microsoft certificationsCompTIA Network+, Cisco CCNA
Work EnvironmentData centers, enterprise IT teams, cloud environmentsNetwork operations centers, client sites, help desks
ResponsibilitiesMaintaining servers, hardware, cloud infrastructure, troubleshooting system issuesConfiguring, monitoring, troubleshooting network devices and connectivity issues

While both roles involve network and infrastructure support, the Infrastructure Support Engineer focuses on broader system and server infrastructure, whereas the Network Support Technician specializes in network hardware and connectivity. The former often handles cloud and server environments, while the latter concentrates on network devices and local network issues.

How much do infrastructure support engineers get paid?

Infrastructure Support Engineers typically earn a median annual salary ranging from $60,000 to $90,000, depending on experience, location, and certifications such as CompTIA or Cisco. Entry-level positions may start lower, while experienced engineers with specialized skills can earn higher salaries, especially in environments requiring knowledge of cloud platforms and network management.

What are the key skills and qualifications needed to thrive as an infrastructure support engineer?

To thrive as an Infrastructure Support Engineer, you need a solid understanding of networking, operating systems, server administration, and troubleshooting, typically backed by a degree in computer science or a related field. Familiarity with monitoring tools (like Nagios or Zabbix), scripting languages (such as PowerShell or Bash), and certifications like CompTIA Network+ or Microsoft Certified: Azure Fundamentals are commonly expected. Strong problem-solving abilities, effective communication, and a proactive attitude help professionals excel in supporting complex IT environments. These skills and qualities are essential to ensure system reliability, minimize downtime, and swiftly resolve technical issues for business continuity.

What does an infrastructure support engineer do?

An Infrastructure Support Engineer is responsible for maintaining and troubleshooting the IT infrastructure of an organization. This includes managing servers, networks, and hardware to ensure optimal performance and minimal downtime. They often monitor systems, apply security patches, and resolve technical issues quickly to support business operations. Additionally, Infrastructure Support Engineers may assist with system upgrades, backups, and disaster recovery plans to keep IT environments secure and efficient.
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What states have the most Infrastructure Support Engineer jobs?

States with the most job openings for Infrastructure Support Engineer jobs include:

What job categories do people searching Infrastructure Support Engineer jobs look for?

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Infrastructure Support Engineer jobs near you
Infographic showing various Infrastructure Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $127,066 per year, or $61.1 per hour.

Cloud Infrastructure Support Engineer - TS/SCI Eligible

Rackner

Charlottesville, VA • On-site

$106K - $139K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 23 days ago

Job description

Cloud Infrastructure Support Engineer - Active TS Required
Location: Charlottesville, Virginia
Work arrangement: Fully onsite at a secure government facility
Schedule: Anticipated 3:00-11:00 p.m., Monday through Friday
Clearance: Active Top Secret clearance with SCI eligibility required
Support Secure Cloud Operations That Matter
Rackner is seeking a Cloud Infrastructure Support Engineer to help maintain the availability, security, and performance of mission-critical systems.
This position offers hands-on ownership across AWS, Linux, Windows, containers, Kubernetes, and infrastructure automation. You will solve operational challenges, support tenant environments, and broaden your cloud and DevSecOps experience rather than being limited to one technical area.
What You Will Do
  • Monitor secure cloud and enterprise environments for availability, performance, and security
  • Resolve Tier 1-3 service requests and escalate complex issues when needed
  • Provision tenant VPCs, roles, permissions, and access
  • Administer Linux and Windows systems, including Active Directory
  • Maintain AWS services, containers, and Kubernetes-based platforms
  • Automate infrastructure and operational processes using Bash, Ansible, YAML, Terraform, or similar tools
  • Support infrastructure as code within DevSecOps and continuous-delivery workflows
  • Troubleshoot network, platform, and system issues
  • Strengthen documentation, operating procedures, and service performance
  • Provide occasional weekend or holiday coverage based on mission needs

What You Bring
  • Bachelor's degree in information technology or a related field with 3+ years of relevant experience, or 6+ years of IT systems administration experience in place of a degree
  • 3+ years supporting the operation and maintenance of secure information systems
  • 3+ years working with Linux operating systems and command-line interfaces
  • 3+ years supporting AWS and container technologies
  • 3+ years administering Windows environments and Active Directory
  • 3+ years using Bash, Ansible, YAML, or similar scripting and configuration tools
  • 1+ year working with infrastructure as code and DevSecOps or continuous-delivery environments using tools such as Terraform
  • 1+ year supporting Kubernetes or comparable platform-as-a-service technologies
  • Ability to obtain the required DoD IAT Level II baseline certification, such as Security+, and an applicable AWS certification within 30 days of starting

Why Rackner
At Rackner, you will build and support technology that enables critical defense and public-sector missions.
You will work across more than routine systems administration. This position combines cloud operations, platform support, infrastructure automation, troubleshooting, and security within a modern AWS and DevSecOps environment.
Rackner has delivered more than $30 million in recent federal awards and supports mission-critical work across defense, civilian, and public-sector environments. We are looking for an infrastructure professional who can build on that momentum by strengthening reliability, improving operational processes, and helping secure platforms remain available when they matter most.
Benefits & Professional Growth
  • Competitive compensation
  • Company-supported certifications aligned with current and future program work
  • 401(k) with 100% company match up to 6%
  • Medical, dental, vision, life, and disability coverage
  • Paid time off and company holidays
  • Fitness and wellness reimbursement
  • Weekly pay schedule
  • Professional development and future growth opportunities

Apply
If you are a cleared cloud, systems, or DevSecOps professional who wants broader ownership across AWS, Linux, infrastructure automation, and Kubernetes, we would like to hear from you.
Rackner is an equal opportunity employer. We consider qualified applicants without regard to race, color, religion, sex, national origin, age, disability, veteran status, genetic information, or any other characteristic protected by applicable law.

Apply