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Infrastructure Operations Jobs in Massachusetts (NOW HIRING)

Nastech Global

Network Lead

Framingham, MA · On-site

$104K - $144K/yr

Framingham, MA(Onsite) Job Type: Full Time Must Have Technical/Functional Skills An Infrastructure Operations Lead is accountable for the day‑to‑day stability, performance, and continuous ...

Axon

Senior Security Operations Engineer II

Boston, MA

$124K - $170K/yr

Design, build, and operate secure, scalable infrastructure and developer-friendly security platforms. * Own the security and operational health of Kubernetes platforms and container registries ...

Tata Consultancy Services

Network Lead

Framingham, MA · On-site

$110K - $152K/yr

Responsibilities : • Own end‑to‑end infrastructure operations across assigned towers or environments. • Ensure availability, performance, and stability of infrastructure services. • Enforce ...

Arrowstreet Capital

Infrastructure Engineering

Boston, MA · Hybrid

$130K - $290K/yr

This position leads a team of infrastructure engineers accountable for both daytoday operational excellence and the delivery of strategic initiatives that modernize our systems. It will play a large ...

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Infrastructure Operations information

See Massachusetts salary details

$87.9K

$168.2K

$216.2K

How much do infrastructure operations jobs pay per year?

As of Aug 7, 2026, the average yearly pay for infrastructure operations in Massachusetts is $168,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,400.00 and $215,100.00 per year, depending on experience, location, and employer.

What are the typical daily responsibilities of someone working in infrastructure operations?

Professionals in Infrastructure Operations are usually responsible for monitoring system performance, managing server uptime, maintaining networks, and rapidly responding to incidents or outages. They often perform routine tasks such as patch management, system backups, and troubleshooting technical issues while also participating in system upgrades and infrastructure projects. The role typically involves close collaboration with IT support, cybersecurity, and development teams to ensure all systems are secure and meet organizational needs. This dynamic work environment requires staying updated on emerging technologies and being proactive in identifying and resolving potential issues before they impact end users.

What is an infrastructure operations?

An Infrastructure Operations job involves managing and maintaining an organization's IT infrastructure, including servers, networks, cloud services, and data centers. Professionals in this role ensure system reliability, optimize performance, and troubleshoot issues to support business continuity. They also implement security measures, monitor system health, and collaborate with other IT teams to improve operational efficiency.

What does an infrastructure operations specialist do?

An infrastructure operations specialist manages and maintains an organization’s IT infrastructure, including servers, networks, and data centers. They monitor system performance, troubleshoot issues, implement security measures, and ensure reliable operation of technology services, often using tools like monitoring software and following industry best practices.

What do infrastructure operations do?

Infrastructure operations involve managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. Professionals in this field ensure systems are reliable, secure, and efficient, often using tools like monitoring software and following best practices for system uptime and security. They may also handle troubleshooting, upgrades, and disaster recovery planning.

What are the key skills and qualifications needed to thrive in infrastructure operations, and why are they important?

To thrive in Infrastructure Operations, you need expertise in systems administration, network management, troubleshooting, and a solid understanding of IT infrastructure concepts, often backed by a degree in computer science or a related field. Familiarity with cloud platforms (AWS, Azure, Google Cloud), scripting languages (PowerShell, Bash), and certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or AWS Certified SysOps Administrator are highly valuable. Strong analytical thinking, effective communication, and the ability to work well under pressure are important soft skills in this role. These abilities ensure that critical infrastructure remains reliable, secure, and efficient, which is vital for uninterrupted business operations.

What are popular job titles related to Infrastructure Operations jobs in Massachusetts? For Infrastructure Operations jobs in Massachusetts, the most frequently searched job titles are:
What job categories do people searching Infrastructure Operations jobs in Massachusetts look for? The top searched job categories for Infrastructure Operations jobs in Massachusetts are:
Infrastructure Operations jobs near you
Infographic showing various Infrastructure Operations job openings in Massachusetts as of August 2026, with employment types broken down into 82% Full Time, 14% Part Time, 1% Temporary, and 3% Contract. Highlights an 94% Physical, 2% Hybrid, and 4% Remote job distribution, with an average salary of $168,217 per year, or $80.9 per hour.

Network Lead

Nastech Global

Framingham, MA • On-site

$104K - $144K/yr

Full-time

Re-posted 22 days ago

Job description

Job Title: Network Lead
Location: Framingham, MA(Onsite)
Job Type: Full Time
 
Job Description
Must Have Technical/Functional Skills
An Infrastructure Operations Lead is accountable for the day‑to‑day stability, performance, and continuous improvement of IT infrastructure services across one or more technology towers (Data Center Network, Network, Network Security, ).
 
Roles & Responsibilities
1. Operational Ownership (BAU)
Own end‑to‑end infrastructure operations across assigned towers or environments.
Ensure availability, performance, and stability of infrastructure services.
Enforce runbooks, SOPs, SLAs, and OLAs across L1/L2/L3 teams.
Monitor service health dashboards and proactively address risks.
2. Incident, Problem & Major Incident Management
Act as primary escalation point for critical (P1/P2) incidents.
Lead Major Incident Management (MIM) calls and coordination.
Ensure timely root cause analysis (RCA) and preventive actions.
Drive reduction of repeat incidents through problem management.
3. Change & Release Management
Review and approve infrastructure changes, patches, upgrades, and maintenance.
Ensure risk assessment, rollback planning, and blackout compliance.
Coordinate with application teams and business stakeholders for releases.
Validate post‑change stability and sign‑off.
4. Vendor & Stakeholder Management
Coordinate with OEMs, cloud providers, and third‑party vendors.
Manage vendor performance, escalations, and service reviews.
Act as the single operational interface for customer stakeholders.
Present service health, risks, and improvement plans.
5. Governance, Compliance & Security
Ensure adherence to enterprise IT policies, security standards, and audits.
Support compliance requirements (e.g., SOX, DR, BCP, access controls).
Drive DR drills, backup validation, and resiliency planning.
Ensure audit readiness and closure of observations.