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Infrastructure Operations Jobs in Massachusetts (NOW HIRING)

Accenture

AI Infrastructure Operations Engineer

Boston, MA · Hybrid

$116K - $153K/yr

We build reusable operational tools, automation workflows, and platform capabilities that make repeatable infrastructure tasks safer, faster, and more scalable. We collaborate across the technology ...

Accenture

AI Infrastructure Operations Engineer

Boston, MA · On-site

$170 - $210/hr

We build reusable operational tools, automation workflows, and platform capabilities that make repeatable infrastructure tasks safer, faster, and more scalable. We collaborate across the technology ...

Accenture

AI Infrastructure Operations Engineer

Boylston, MA · On-site

$120K - $157K/yr

We build reusable operational tools, automation workflows, and platform capabilities that make repeatable infrastructure tasks safer, faster, and more scalable. We collaborate across the technology ...

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Infrastructure Operations information

See Massachusetts salary details

$87.9K

$168.2K

$216.2K

How much do infrastructure operations jobs pay per year?

As of Sep 6, 2026, the average yearly pay for infrastructure operations in Massachusetts is $168,217.00, according to ZipRecruiter salary data. Most workers in this role earn between $123,400.00 and $215,100.00 per year, depending on experience, location, and employer.

What is an infrastructure operations?

An Infrastructure Operations job involves managing and maintaining an organization's IT infrastructure, including servers, networks, cloud services, and data centers. Professionals in this role ensure system reliability, optimize performance, and troubleshoot issues to support business continuity. They also implement security measures, monitor system health, and collaborate with other IT teams to improve operational efficiency.

What are the typical daily responsibilities of someone working in infrastructure operations?

Professionals in Infrastructure Operations are usually responsible for monitoring system performance, managing server uptime, maintaining networks, and rapidly responding to incidents or outages. They often perform routine tasks such as patch management, system backups, and troubleshooting technical issues while also participating in system upgrades and infrastructure projects. The role typically involves close collaboration with IT support, cybersecurity, and development teams to ensure all systems are secure and meet organizational needs. This dynamic work environment requires staying updated on emerging technologies and being proactive in identifying and resolving potential issues before they impact end users.

What are the key skills and qualifications needed to thrive in infrastructure operations, and why are they important?

To thrive in Infrastructure Operations, you need expertise in systems administration, network management, troubleshooting, and a solid understanding of IT infrastructure concepts, often backed by a degree in computer science or a related field. Familiarity with cloud platforms (AWS, Azure, Google Cloud), scripting languages (PowerShell, Bash), and certifications such as CompTIA Network+, Microsoft Certified: Azure Administrator, or AWS Certified SysOps Administrator are highly valuable. Strong analytical thinking, effective communication, and the ability to work well under pressure are important soft skills in this role. These abilities ensure that critical infrastructure remains reliable, secure, and efficient, which is vital for uninterrupted business operations.

What do infrastructure operations do?

Infrastructure operations involve managing and maintaining an organization’s IT infrastructure, including servers, networks, data centers, and cloud services. Professionals in this field ensure system availability, security, and performance through tasks like monitoring, troubleshooting, and implementing updates, often using tools such as automation scripts and monitoring software.

What does an infrastructure operations specialist do?

An infrastructure operations specialist manages and maintains an organization’s IT infrastructure, including servers, networks, and data centers. They ensure system reliability, troubleshoot issues, implement updates, and often use tools like monitoring software and automation scripts to support continuous operations.

What skills are needed for infrastructure operations?

Infrastructure operations professionals need strong technical skills in network management, server administration, and cloud platforms such as AWS or Azure. They should have knowledge of scripting languages like Python or Bash, troubleshooting abilities, and familiarity with monitoring tools. Certifications like CompTIA Network+ or Cisco CCNA can also enhance their qualifications.

What are popular job titles related to Infrastructure Operations jobs in Massachusetts?

For Infrastructure Operations jobs in Massachusetts, the most frequently searched job titles are:

What job categories do people searching Infrastructure Operations jobs in Massachusetts look for?

The top searched job categories for Infrastructure Operations jobs in Massachusetts are:

Infrastructure Operations jobs near you
Infographic showing various Infrastructure Operations job openings in Massachusetts as of August 2026, with employment types broken down into 80% Full Time, 16% Part Time, 1% Temporary, 2% Contract, and 1% Nights. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $168,217 per year, or $80.9 per hour.

Infrastructure Operations Engineer - Core Services

Computershare

Canton, MA • On-site

$113K - $149K/yr

Full-time

Posted 24 days ago

Key responsibilities

  • Deploy, configure, and automate infrastructure solutions aligned to approved architecture and standards

  • Monitor infrastructure to ensure availability, performance, and capacity, and troubleshoot issues

  • Support incident, problem, and change management processes, and maintain documentation and SOPs

Computershare rating

8.0

Company rating: 8.0 out of 10

Based on 27 frontline employees who took The Breakroom Quiz

75th of 226 rated it services

Job description


Infrastructure Operations Engineer- Core Services
Location: Canton, Massachusetts, United States (Hybrid)
In this position, you'll be based in the Canton,MA office for a minimum of three days a week, with the flexibility to work from home for some of your working week. Find out more about our flexible work culture at computershare.com/flex.
We give you a world of potential
Founded in 1978, Computershare is a global leader with over 16,000 employees across 22+ countries, a market capitalization exceeding $7B, and annual revenues of over $2B. The company provides a wide range of services including transfer agency, share registration, employee equity plans, proxy solicitation, and mortgage and loan services.
Known for its strengths in data management, high-volume transaction processing, payments, and communications, Computershare supports leading organizations in managing relationships with investors, employees, and customers.
The Technology Group (CTO) is responsible for delivering and managing global technology services, covering areas such as architecture, infrastructure, operations, and compliance. This role sits within Infrastructure Operations, focusing on the deployment, maintenance, and operational management of core IT infrastructure.
A role you will love
The Infrastructure Operations Engineer is responsible for the delivery, deployment, maintenance, support and optimisation of the core IT infrastructure. The role ensures that standard products and services are implemented efficiently and that systems remain reliable, secure, compliant and performant throughout their lifecycle.
Other key duties and responsibilities are as follows:
Deployment & Delivery
  • Deploy, configure, and automate infrastructure solutions aligned to approved architecture and standards
  • Support project transitions into production and execute changes through governed processes

Maintenance & Support
  • Monitor infrastructure to ensure availability, performance, and capacity
  • Troubleshoot issues, perform root cause analysis, and implement preventative actions
  • Manage patching, upgrades, and lifecycle activities
  • Support incident, problem, and change management processes
  • Maintain documentation, SOPs, and runbooks
  • Collaborate with vendors and support disaster recovery planning and execution

Security & Compliance
  • Enforce security best practices (patching, access control, system hardening)
  • Ensure compliance with standards, policies, and audit requirements
  • Support vulnerability management and security assessments

Success Measures
  • Timely, compliant delivery of infrastructure deployments with increasing automation
  • High availability and performance aligned to SLAs and operational standards
  • Effective incident resolution, ticket management, and process adherence
  • Strong documentation, continuous improvement, and operational efficiency
  • Positive audit outcomes, security compliance, and stakeholder satisfaction

What will you bring to the role?
Functional Knowledge
  • Strong understanding of IT service management frameworks (e.g., ITIL), including capacity planning, SLAs, and service operations
  • Broad technical knowledge across infrastructure domains (servers, networks, storage, cloud, automation)
  • Ability to define and implement operational and technical procedures

Business & Industry Experience
  • Customer-focused mindset with strong communication skills
  • Ability to align technology solutions with business needs
  • Experience working in global, cross-functional environments (financial services experience is a plus)

Problem Solving & Impact
  • Proven ability to diagnose and resolve complex infrastructure issues in enterprise environments
  • Experience managing incidents and ensuring service continuity
  • Direct impact on service performance, availability, and delivery against SLAs

Interpersonal Skills
  • Strong stakeholder management and collaboration skills
  • Solutions-oriented with a proactive, continuous improvement mindset
  • High integrity, adaptability, and ability to manage sensitive information

Technical Expertise
Core Skills
  • Strong hands-on experience with Dell EMC storage platforms (PowerMax, PowerScale, ECS) and SAN technologies, including provisioning, zoning, performance tuning, troubleshooting, and lifecycle management
  • Strong hands-on experience with backup and recovery technologies, including Rubrik , covering policy management, backup operations, recovery testing, and data protection administration
  • Enterprise infrastructure (servers, storage, networks, cloud platforms)
  • Virtualization (VMware, Nutanix)
  • Microsoft ecosystem (Windows Server, Active Directory, Entra ID)

Proven Experience
  • Delivering and supporting complex enterprise infrastructure environments
  • Driving automation and operational efficiency
  • Infrastructure security, access management, and compliance
  • Incident troubleshooting, root cause analysis, and disaster recovery execution
  • Proven experience supporting enterprise storage estates, with a strong focus on Dell EMC products and SAN environments in business-critical operations
  • Proven experience supporting enterprise backup and recovery services, with a strong focus on Rubrik and resilient data protection in business-critical environments

Qualifications (Preferred)
  • Bachelor's degree in IT or related field
  • Certifications such as ITIL, PMP, Nutanix, Linux, or storage/data protection

Rewards designed for you
Flexible work to help you find the best balance between work and lifestyle.
Health and wellbeing rewards that can be tailored to support you and your family.
Invest in our business by setting aside salary to purchase shares in our company, and you'll receive a company contribution as well.
Extra rewards ranging from recognition awards and team get togethers to helping you invest in your future. Visit computershare.com/CanadaBenefits for details.
And more. Ours is a welcoming and close-knit community, with experienced colleagues ready to help you grow. Our careers hub will help you find out more about our rewards and life at Computershare, visit computershare.com/careershub.
Compensation. The typical base pay range for this role is USD $100,000 - $149,000 .
About Us
A company to be proud of
We're a global leader in financial administration with over 11,000 employees across more than 22 different countries. At Computershare, it's more than just a job, our open and inclusive culture means that we will help you to grow, to move forward and make the most of our world of opportunities.
Fairness and culture
We want to provide you with the opportunity to succeed on your own merits, starting from the application process and continuing throughout your career with us. Our goal is to create an environment where everyone feels valued, to remove barriers and obstacles and ensure equal opportunities for all. For support with accommodations or adjustments during our recruitment process please visit computershare.com/access for further information.
About the Team
Our Technology Services team is a place where new ideas and approaches are welcomed, and every individual is equipped and empowered to create change. We're a rapidly evolving and diverse global business and there is always something to learn, opportunities to explore and a broad range of career paths to progress along.

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