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Infrastructure Operations Manager Jobs in New Jersey

Engineer, Infrastructure Operations

Whippany, NJ · On-site

$108K - $142K/yr

The Engineer, Infrastructure Operations works on the Operations Team within IT Infrastructure. This ... Maintain automation & key functions within ConnectiveRx's strategic IT Service Management (ITSM ...

Engineer, Infrastructure Operations

Whippany, NJ · On-site

$70K - $95K/yr

The Engineer, Infrastructure Operations works on the Operations Team within IT Infrastructure. This ... Maintain automation & key functions within ConnectiveRx's strategic IT Service Management (ITSM ...

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Infrastructure Operations Manager information

See New Jersey salary details

$81.7K

$156.4K

$201K

How much do infrastructure operations manager jobs pay per year?

As of Sep 4, 2026, the average yearly pay for infrastructure operations manager in New Jersey is $156,374.00, according to ZipRecruiter salary data. Most workers in this role earn between $114,700.00 and $200,000.00 per year, depending on experience, location, and employer.

What is an infrastructure operations manager?

An Infrastructure Operations Manager is a professional responsible for overseeing the daily operations, maintenance, and performance of an organization's IT infrastructure. This includes managing servers, networks, storage, and related hardware and software to ensure systems run efficiently and securely. They lead technical teams, coordinate incident response, and implement best practices for reliability and scalability. Their role is vital in minimizing downtime, optimizing resources, and supporting business objectives through robust IT operations.

What are the key skills and qualifications needed to thrive as an infrastructure operations manager, and why are they important?

To thrive as an Infrastructure Operations Manager, you need expertise in IT infrastructure management, network administration, and a relevant degree or certifications such as ITIL or CompTIA. Familiarity with server management tools, cloud platforms (like AWS or Azure), and monitoring systems is typically required. Strong leadership, strategic problem-solving, and effective communication skills help drive team performance and coordinate complex projects. These skills are crucial for ensuring system reliability, efficient operations, and minimal downtime in critical business environments.

What are some common challenges faced by infrastructure operations managers, and how can they be addressed?

Infrastructure Operations Managers often encounter challenges such as balancing system uptime with maintenance needs, managing diverse teams across shifts, and responding promptly to unexpected outages. Proactively implementing robust monitoring tools, establishing clear incident response protocols, and fostering open communication within the team can help address these issues. Additionally, staying updated on emerging technologies and encouraging staff training ensures the infrastructure operates efficiently and securely.

What is the difference between Infrastructure Operations Manager vs Network Operations Manager?

AspectInfrastructure Operations ManagerNetwork Operations Manager
CertificationsITIL, CompTIA, Cisco certificationsCCNA, CCNP, CompTIA Network+
Work EnvironmentData centers, cloud environments, enterprise ITNetwork operations centers, enterprise networks
Industry UsageIT service providers, large corporationsTelecommunications, ISPs, large enterprises
Primary FocusManaging overall IT infrastructure, hardware, and cloud systemsManaging network performance, security, and connectivity

The Infrastructure Operations Manager oversees the entire IT infrastructure, including hardware, cloud systems, and data centers, ensuring seamless operation. In contrast, the Network Operations Manager focuses specifically on network performance, security, and connectivity. Both roles require similar certifications and are vital in enterprise IT environments, but their scope and daily responsibilities differ.

Is infrastructure operations manager a high paying job?

Infrastructure Operations Managers typically earn above-average salaries compared to many other IT roles, with compensation influenced by experience, certifications, and industry. They often oversee critical systems, requiring technical skills and leadership abilities, which can contribute to higher pay levels.

What are the most commonly searched types of Infrastructure Operations jobs in New Jersey?

The most popular types of Infrastructure Operations jobs in New Jersey are:

What are popular job titles related to Infrastructure Operations Manager jobs in New Jersey?

For Infrastructure Operations Manager jobs in New Jersey, the most frequently searched job titles are:

What job categories do people searching Infrastructure Operations Manager jobs in New Jersey look for?

The top searched job categories for Infrastructure Operations Manager jobs in New Jersey are:

What cities in New Jersey are hiring for Infrastructure Operations Manager jobs?

Cities in New Jersey with the most Infrastructure Operations Manager job openings:

Infographic showing various Infrastructure Operations Manager job openings in New Jersey as of August 2026, with employment types broken down into 84% Full Time, 12% Part Time, 2% Temporary, and 2% Contract. Highlights an 93% Physical, 3% Hybrid, and 4% Remote job distribution, with an average salary of $156,374 per year, or $75.2 per hour.

Engineer, Infrastructure Operations

ConnectiveRx

Whippany, NJ • On-site

$108K - $142K/yr

Full-time

Medical, Dental, Vision, Life, Retirement, PTO

Posted 6 days ago


ConnectiveRx rating

7.3

Company rating: 7.3 out of 10

Based on 23 frontline employees who took The Breakroom Quiz

169th of 247 rated software companies


Job description

Being on medication is tough enough. We want to make getting it the easy part. Getting prescriptions to patients has become increasingly complex. When things get messy along the prescription journey, pharmaceutical manufacturers rely on us to untangle the process and create a clear path—allowing patients to build trusting relationships with their medication brands.

We’re not only committed to taking the pain out of the prescription process, but we’re also devoted to bringing the brightest minds together under one roof. We bring together diverse voices—engineers, pharmacists, customer service veterans, developers, program strategists and more—all with one vision. Each perspective and experience makes ConnectiveRx better than the sum of its parts.

The Engineer, Infrastructure Operations works on the Operations Team within IT Infrastructure. This position is primarily a hands-on role that will design, build, implement, and respond to pro-active monitoring & alerting processes, systems, and solutions to ensure that all ConnectiveRx application and server systems are operating properly. This role is also responsible for maintaining the automation & key functions with ConnectiveRx’s strategic IT Service Management (ITSM) toolset ManageEngine ServiceDesk Plus.

This position must work closely with business users, Application Development personnel, and peers in Infrastructure to support ConnectiveRx business operations.


  • Maintain automation & key functions within ConnectiveRx’s strategic IT Service Management (ITSM) toolset ManageEngine ServiceDesk Plus.
  • Utilize new and existing monitoring tools to provide near real-time alerting for system anomalies, reporting, and predictive analysis.
  • Pro-actively troubleshoot production issues as needed, and identify and capture root cause, action items, and lessons learned after all incidents and infrastructure events.
  • Work to ensure all Service Level Agreements (SLA’s) are met for production systems.
  • Capture metrics to measure performance of systems and processes.
  • Other duties as assigned.

Education/Degree Requirements/Certifications (if applicable)

  • Bachelor’s degree or higher in Computer Science or Engineering

Experience

  • 2-4 years supporting IT Infrastructure functions

Knowledge

  • Experience with IT Service Management (ITSM) toolset ManageEngine ServiceDesk Plus.
  • Experience with monitoring tools such as Zabbix, AWS CloudWatch, Grafana, & TelcoAlerts.
  • Strong skills in ManageEngine ServiceDesk Plus Deluge scripting, Microsoft PowerShell scripting, Python, Node.js, Azure DevOps repository management, API development, Twilio alerting, and SSO technologies.
  • Healthcare IT Infrastructure & systems, and HIPAA compliance knowledge highly preferred.

Skills

  • Ability to troubleshoot and fix Tier 2 & 3 IT related issues.
  • Excellent knowledge of Windows 11, Amazon Web Services (AWS), Windows Server, Azure DevOps, Microsoft PowerShell, and ManageEngine Deluge.
  • Excellent knowledge of cloud-based infrastructure support tools and technology.

Competencies

  • Communication (Oral & Written): Ability to listen actively and communicate key issues respectfully. Understand the need to share only relevant information. Ability to adapt to different audiences, ensuring that the message is clearly articulated.
  • Service Orientation: Anticipate, identify, and address the needs of customers/clients, sometimes before those needs are voiced. Actively looks for ways to help people; ability to be thoughtful, empathetic to the needs of others. Is prompt and courteous in ensuring that the customer's immediate needs or complaints are satisfied. Focuses on improving the level of service provided to external and internal customers.
  • Technical Utilization: Utilizes the technical knowledge and abilities required in the specialist and professional job function to accomplish the desired outcomes. Demonstrates technical proficiency within the scope of responsibilities. Understands the technical difficulty and complexity of the activity and provides appropriate advice to others. Ability to improve or redesign processes by utilizing technical solutions. Ability to comprehend and perform basic arithmetic.

Travel or Physical Requirements (if applicable)

  • Ability to lift and install IT equipment as needed.
  • Ability to travel up to 10% of the time.

Compliance Requirements

  • Adhere to all Company Policies, Procedures, and other training consistent with ConnectiveRx's Information Security and Compliance Programs, including but not limited to the following compliances and regulations: SOC1, SOC2, PCI, HIPAA.
  • Maintain strict compliance with company and client policies regarding business rules and ethics, as well as applicable local, state and national federal laws.

Compensation & Benefits:  This position offers opportunities for a bonus (or commissions), with total compensation varying based on factors such as location, relevant skills, experience, and capabilities. 

Employees at ConnectiveRx can access comprehensive benefits, including medical, dental, vision, life, and disability insurance. The company regularly reviews and updates its health, welfare, and fringe benefit policies to ensure competitive offerings. Employees may also participate in the company’s 401(k) plan, with employer contributions where applicable.   

Time-Off & Holidays:  ConnectiveRx provides a flexible paid time off (PTO) policy for exempt employees, covering sick days, personal days, and vacations. PTO is determined based on an employee’s first year of service. Employees also receive eight standard company holidays and three floating holidays annually, with prorations applied in the first year.   

The company remains committed to providing competitive benefits and reserves the right to modify employee offerings, including PTO, STO, and holiday policies, in accordance with applicable laws and regulations. 


USD $73,200.00 - USD $106,000.00 /Yr.

What ConnectiveRx employees say

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