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Infrastructure L2 Support Engineer Jobs (NOW HIRING)

BroadAxis

L2 Support Engineer

Manhattan, NY · On-site

L2 Support Engineer Location: New York, NY (Onsite) Contract Duration: 12 Months Job Summary: A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join ...

Resolve Tech Solutions, LLC

WI · On-site

It collaborates with the Infrastructure team to optimize the end‑user technology ecosystem and ... Receive, prioritize, and manage support ticket workflows in ITSM systems, ensuring alignment with ...

Resolve Tech Solutions

L2 Support Engineer

Position Summary A second-level support role involves diagnosing and resolving complex technical ... Additionally, the Helpdesk Technician - Tier II collaborates seamlessly with the Infrastructure ...

Resolve Tech Solutions

L2 Support Engineer

Position Summary A second-level support role involves diagnosing and resolving complex technical ... Additionally, the Helpdesk Technician - Tier II collaborates seamlessly with the Infrastructure ...

Resolve Tech Solutions

L2 Support Engineer

Position Summary A second-level support role involves diagnosing and resolving complex technical ... Additionally, the Helpdesk Technician - Tier II collaborates seamlessly with the Infrastructure ...

Info Way Solutions

Teamcenter L2 Support

Austin, TX · On-site

Info Way Solutions is seeking a Teamcenter L2 Support engineer who will provide technical support ... infrastructure, and database teams to resolve complex issues. Qualifications : Required : • ...

Info Way Solutions

Teamcenter L2 Support

Sunnyvale, CA · On-site

Info Way Solutions is seeking a Teamcenter L2 Support engineer who will provide technical support ... infrastructure, and database teams to resolve complex issues. Qualifications : Required : • ...

Apptad Inc

EDA Infrastructure Support Engineer

Oakland, CA · On-site

$123K - $161K/yr

Title: EDA Infrastructure Support Engineer Location: Bay Area, CA / Austin, TX [ONSITE] We are ... L1/L2 Support . In this role, you will be the first line of defense ensuring our chip design ...

Northern Base

Level 3 Support Engineer

Jersey City, NJ · On-site

... Support Infrastructure Monitoring & Production Operations Patch Management & Compliance Support ... train and mentor L1/L2 support teams Experience collaborating with engineering, development ...

eClercx

L2 Support + AP

Dallas, TX · On-site

$80K - $100K/yr

L2 Support + AP Location: Dallas, US Type: Full-time Job Summary eClerx is looking for L2 Support ... Work closely with the engineering team to drive resolution of client issues. * Influence and ...

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Infrastructure L2 Support Engineer information

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How much do infrastructure l2 support engineer jobs pay per year?

As of Sep 13, 2026, the average yearly pay for infrastructure l2 support engineer in the United States is $127,066.00, according to ZipRecruiter salary data. Most workers in this role earn between $107,500.00 and $141,000.00 per year, depending on experience, location, and employer.

What cities are hiring for Infrastructure L2 Support Engineer jobs?

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What states have the most Infrastructure L2 Support Engineer jobs?

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Infographic showing various Infrastructure L2 Support Engineer job openings in the United States as of August 2026, with employment types broken down into 1% As Needed, 73% Full Time, 21% Part Time, and 5% Contract. Highlights an 91% Physical, 2% Hybrid, and 7% Remote job distribution, with an average salary of $127,066 per year, or $61.1 per hour.

L2 Support Engineer

Manhattan, NY • On-site

BroadAxis
IT Services • 1 - 10 employees
Learn more about BroadAxisexternal

Contractor

Re-posted 14 days ago

Job description


Job Title: L2 Support Engineer
Location: New York, NY (Onsite)
Contract Duration: 12 Months
Job Summary:
A global leader in financial services is seeking a skilled and experienced L2 Support Engineer to join their front-office support team. This role involves troubleshooting, optimizing, and bug-fixing existing systems, with a focus on maintaining high performance, scalability, and reliability. The ideal candidate will bring hands-on experience in application support and development, particularly within banking or investment banking environments.
Primary Responsibilities:
  • Provide front-line support, troubleshooting, and bug-fixing to ensure system reliability and high performance.
  • Handle escalation of issues to L3, raising incidents, and coordinating communication with stakeholders.
  • Collaborate with the development team for issue resolution and incident management, working closely with them through coderpad and technical interviews.
  • Manage impact analysis, escalate critical issues to management, and work proactively with development to address recurring issues.
  • Support the transformation of systems through in-depth analysis, debugging, and problem-solving.

Required Qualifications:
  • Experience: 4-10 years in L2/L3 application support with development experience.
  • Industry Background: Banking or Investment Banking experience is essential.
  • Technical Skills: Proficiency in an object-oriented programming language (Java, C++, Python, etc.).
  • Soft Skills: Strong communication skills, critical thinking, and the ability to work independently under pressure.

Preferred Skills:
  • Familiarity with Unix/Linux environments.
  • Proficiency in SQL and database management.

L2 Role Criteria:
  • Strong analytical skills with a proactive approach to problem-solving.
  • Ability to quickly adapt and respond to changing situations, analyzing, debugging, and escalating issues as necessary.
  • Clear and effective communication skills with the capability to explain technical concepts to users and stakeholders.
  • Experience managing incident reports, problem tickets, and collaboration with development teams to mitigate issues and ensure smooth transformations.

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