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Infrastructure Associate Jobs in Tennessee (NOW HIRING)

HSBC Global Services Limited

The opportunity: Analyst / Associate, HSBC Infrastructure Finance EMEA team, Export Finance, Milan Being part of HSBC in Italy, you'll help evolve and grow our business. The global HSBC ...

Parsons

Associate Roadway Engineer

Brentwood, TN · On-site

$26.59 - $46.54/hr

... hiring for an Associate Roadway Engineer based in one of the following office locations ... In this role, you will have the opportunity to support some of the region's biggest infrastructure ...

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Infrastructure Associate information

What skills are needed for infrastructure support role?

An Infrastructure Associate needs strong technical skills in networking, server management, and operating systems. Knowledge of cloud platforms, scripting, and troubleshooting is essential, along with good problem-solving and communication abilities. Certifications like CompTIA Network+ or Cisco CCNA can enhance qualifications.

What are the roles of infrastructure?

An Infrastructure Associate is responsible for managing and maintaining the physical and virtual components of an organization's IT environment, including servers, networks, and data centers. They ensure system reliability, security, and performance, often using tools like monitoring software and following industry standards. Their role supports the overall technology operations and requires technical skills and certifications such as CompTIA or Cisco.

What are Infrastructure Associates?

Infrastructure Associates are professionals who assist in the planning, development, and maintenance of an organization's physical and digital infrastructure. They often work on projects related to IT systems, data centers, networks, or even physical assets like buildings and utilities. Their responsibilities may include monitoring system performance, supporting upgrades, and ensuring compliance with safety and regulatory standards. Infrastructure Associates typically collaborate with engineers, IT staff, and other stakeholders to ensure smooth and efficient operations.

What are the key skills and qualifications needed to thrive as an Infrastructure Associate, and why are they important?

To thrive as an Infrastructure Associate, you need strong analytical skills, an understanding of finance and investment principles, and typically a bachelor’s degree in finance, economics, or a related field. Familiarity with financial modeling tools, databases like Bloomberg, and proficiency in Excel and PowerPoint are commonly required, along with exposure to project management systems. Strong communication, attention to detail, and the ability to work collaboratively are essential soft skills in this role. These skills and qualities are crucial for accurately evaluating infrastructure investments and supporting effective decision-making within teams.

How does an Infrastructure Associate typically collaborate with other IT teams and departments?

Infrastructure Associates frequently work alongside network engineers, system administrators, and security teams to ensure the organization's IT systems run smoothly. Collaboration often involves participating in cross-functional meetings, coordinating on project deployments, and supporting troubleshooting efforts. Effective communication skills are essential, as Infrastructure Associates relay technical details to both technical and non-technical stakeholders. This collaborative approach not only helps resolve issues efficiently but also provides valuable learning opportunities across various IT domains.

What is infrastructure as a job?

An Infrastructure Associate is a professional responsible for maintaining and supporting an organization’s IT and network systems, including servers, storage, and cloud services. The role often involves troubleshooting, system upgrades, and ensuring security, requiring knowledge of networking, hardware, and relevant certifications. It typically involves working in data centers or IT environments and may require on-call availability or adherence to strict schedules.

What is an infrastructure specialist job?

An infrastructure specialist is responsible for designing, implementing, and maintaining an organization’s IT infrastructure, including servers, networks, and data centers. They often work with hardware, software, and security tools to ensure system reliability and performance, requiring technical skills and certifications such as CompTIA or Cisco. The role typically involves troubleshooting, system upgrades, and supporting business operations.

What is the difference between Infrastructure Associate vs Network Technician?

AspectInfrastructure AssociateNetwork Technician
Required CredentialsAssociate degree or certifications like CompTIA A+ or Network+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentData centers, IT departments, infrastructure projectsNetwork labs, client sites, troubleshooting environments
Employer & Industry UsageIT firms, corporate IT departments, infrastructure providersTelecom companies, ISPs, corporate IT teams

The Infrastructure Associate and Network Technician roles share similar certifications and work environments, often overlapping in IT infrastructure tasks. However, Infrastructure Associates focus more broadly on overall infrastructure setup and maintenance, while Network Technicians specialize in network-specific troubleshooting and configuration. Both roles are essential in supporting organizational IT needs, with the choice depending on specific technical focus and career goals.

What are the most commonly searched types of Infrastructure jobs in Tennessee? The most popular types of Infrastructure jobs in Tennessee are:
What are popular job titles related to Infrastructure Associate jobs in Tennessee? For Infrastructure Associate jobs in Tennessee, the most frequently searched job titles are:
What job categories do people searching Infrastructure Associate jobs in Tennessee look for? The top searched job categories for Infrastructure Associate jobs in Tennessee are:
What cities in Tennessee are hiring for Infrastructure Associate jobs? Cities in Tennessee with the most Infrastructure Associate job openings:
Infrastructure Associate jobs near you
Lead Product Manager Infrastructure and Operations

Lead Product Manager Infrastructure and Operations

Bridgestone Americas, Inc.

Nashville, TN • On-site

Full-time

Posted 20 days ago

Bridgestone Americas rating

7.2

Company rating: 7.2 out of 10

Based on 128 frontline employees who took The Breakroom Quiz

331st of 520 rated manufacturers

Job description

Company Overview
Bridgestone Americas, Inc. (BSAM), headquartered in Nashville, Tennessee, and Bridgestone Europe, Middle East and Africa (BSEMEA), headquartered in Brussels, Belgium, operate collectively as a "Bridgestone West" strategic region. This region services the strategic business needs of teams across the Americas, Europe, Middle East and Africa. BSAM and BSEMEA are subsidiaries of Bridgestone Corporation, globally headquartered in Japan. Bridgestone and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products and solutions to address the needs of a broad range of customers and industries.
Job Category
Information Technology
Position Summary
The Lead, Product Manager for Infrastructure & Operations, will lead the strategy, execution, and continuous improvement of store technology platforms across a network of 2,200+ retail locations. This role is responsible for ensuring high availability, performance, and scalability of infrastructure and operational technologies that power store operations, voice/telephony, edge systems, and tight collaboration with Retail Networking Leaders and Enterprise IT platform owners.
This Lead, Product Manager position operates at the intersection of technology transformation and retail operations, partnering closely with Retail Operations business leadership, cross-functional IT teams and external vendor partners to modernize legacy environments while maintaining operational excellence across all the Retail Tire and Service network of stores. The role includes direct leadership of two Product Owners (Tech Ops and Voice) and requires strong financial, vendor, and executive communication skills.
We are unable to offer sponsorship for this role so if you are an applicant on an F1 visa or STEM or OPT or some other form of temporary employment authorization, we will not be able to consider your application for this role and your application will be declined.
Responsibilities
Product Strategy & Execution
  • Define and execute the product roadmap for infrastructure and store operations technology, aligned to broader retail IT transformation goals.
  • Balance modernization initiatives (SD-WAN, edge compute, cloud connectivity, voice platforms) with run-the-business stability (KTLO)
  • Drive adoption of resilient, scalable, and secure architecture across all store locations.
  • Partner with architecture and engineering teams to ensure decoupled, flexible infrastructure platforms.
  • Manage replacement cycle strategy and roadmap for assets at all store locations.

Store Infrastructure & Operations Ownership
  • Ensure the adoption and usage of Tiered Support Process and Help Desk tools.
  • Work with Incident Management group to monitor and manage the health of the stores
  • Own performance and uptime of hardware and services:
  • Store hardware - PC's, servers, tablets, phones, credit card machines, etc
  • Store networking (LAN/WAN, SD-WAN, firewalls)
  • Voice/telephony platforms (e.g., RingCentral or equivalent)
  • Edge infrastructure supporting SaaS POS and store systems
  • Store networking (LAN/WAN, SD-WAN, firewalls)
  • Strong strategic planning and collaboration with Retail Networking Leaders and Enterprise IT platform owners
  • Ensure store resilience, including offline capabilities and failover strategies
  • Define and create operational and trend reporting aligned to SLAs, SLOs, and operational KPIs across all locations

Leadership & Team Management
  • Lead and develop 2 Product Owners:
    • Product Owner - Tech Operations
    • Product Owner - Voice & Communications
  • Set clear priorities, outcomes, and accountability for product teams
  • Foster a product-oriented mindset within infrastructure and operations domains

Cross-Functional Collaboration
  • Partner with:
    • Retail Leaders and Strategy team
    • Various networking teams
    • Cybersecurity teams
    • Store Operations and Field Support
    • Many 3rd party MSP's and other external vendors
  • Align infrastructure capabilities with store experience, uptime needs, and business priorities
  • Act as the primary liaison between technical teams and business stakeholders

Financial & Vendor Management
  • Own budget planning, forecasting, and cost optimization for infrastructure and operations products
  • Manage vendor relationships and contracts (hardware, telephony, managed services, etc)
  • Drive cost efficiency and value realization, including reducing site dispatches and improving remote support capabilities

Executive Communication & Governance
  • Present roadmaps, performance metrics, risks, and investment strategies to executive leadership
  • Translate complex infrastructure topics into clear business outcomes
  • Support governance forums (Steer Committee, project portfolio reviews, quarterly planning)

KEY SKILLS AND COMPETENCIES
  • Experience in retail, automotive services, or field operations environments
  • Familiarity with platforms like Fortinet, SD-WAN solutions, and cloud-managed networking
  • Exposure to Agile / SAFe delivery models
  • Effective cross-functional communication
  • Problem-solving under pressure, especially during incidents
  • Continuous improvement mindset

REQUIRED QUALIFICATIONS
  • 6-10+ years in product management, infrastructure, or IT operations (retail or multi-site environments preferred)
  • Proven experience supporting large-scale distributed environments (1000+ locations)
  • Strong understanding of:
    • Networking (SD-WAN, routing, switching, firewalls)
    • Voice/telephony platforms
    • Store/edge infrastructure
  • Experience managing budgets, vendors, and contracts
  • Demonstrated ability to present to and influence executive leadership
  • Experience leading small product teams or junior product managers/product owners
  • Strong prioritization skills balancing innovation vs operational stability
  • Ability to operate in complex, cross-functional environments
  • Data-driven mindset with focus on SLAs, uptime, and performance metrics

Minimum Qualifications
Typically requires a minimum of 8 years of related experience with a bachelor's degree; or 6 years and a master's degree; or a PhD with 3 years of experience; or equivalent work experience
At Bridgestone, you are Free to Be
We believe people can only provide superior service and quality to others when they bring their whole self to work. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of, because who you are is what we need.
What we offer
At Bridgestone, what really matters is to foster co-creation opportunities and empowering you to be creative and curious to make mobility safer, more efficient, and more sustainable for future generations. Whatever role you fill, when you represent Bridgestone, you are a valued teammate, and part of our larger mission to "Serve Society with Superior Quality", for that, we offer you more than just a competitive compensation; we will provide you:
  • A supportive and engaging onboarding experience to ensure a smooth transition into our team.
  • The opportunity to develop and grow, through training and regular mentorship.
  • Corporate Social Responsibility activities.
  • A truly global, dynamic and challenging work environment.
  • Agility and work/life effectiveness and your long-term well-being.
  • A diverse and inclusive team.

Bridgestone is proud to be an Equal Employment Opportunity employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.
Employment Eligibility
If hired, a Form I-9 Employment Eligibility Verification must be completed at the start of employment. Temporary work authorization or the need for sponsorship may disqualify you from employment.

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