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Infrastructure Associate Jobs in Charlotte, TN (NOW HIRING)

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Infrastructure Associate information

See Charlotte, TN salary details

$41.4K

$97.4K

$155.4K

How much do infrastructure associate jobs pay per year?

As of Aug 31, 2026, the average yearly pay for infrastructure associate in Charlotte, TN is $97,418.00, according to ZipRecruiter salary data. Most workers in this role earn between $72,100.00 and $117,100.00 per year, depending on experience, location, and employer.

What is an infrastructure associate?

Infrastructure Associates are professionals who assist in the planning, development, and maintenance of an organization's physical and digital infrastructure. They often work on projects related to IT systems, data centers, networks, or even physical assets like buildings and utilities. Their responsibilities may include monitoring system performance, supporting upgrades, and ensuring compliance with safety and regulatory standards. Infrastructure Associates typically collaborate with engineers, IT staff, and other stakeholders to ensure smooth and efficient operations.

What are the key skills and qualifications needed to thrive as an infrastructure associate?

To thrive as an Infrastructure Associate, you need strong analytical skills, an understanding of finance and investment principles, and typically a bachelor’s degree in finance, economics, or a related field. Familiarity with financial modeling tools, databases like Bloomberg, and proficiency in Excel and PowerPoint are commonly required, along with exposure to project management systems. Strong communication, attention to detail, and the ability to work collaboratively are essential soft skills in this role. These skills and qualities are crucial for accurately evaluating infrastructure investments and supporting effective decision-making within teams.

How does an infrastructure associate typically collaborate with other IT teams and departments?

Infrastructure Associates frequently work alongside network engineers, system administrators, and security teams to ensure the organization's IT systems run smoothly. Collaboration often involves participating in cross-functional meetings, coordinating on project deployments, and supporting troubleshooting efforts. Effective communication skills are essential, as Infrastructure Associates relay technical details to both technical and non-technical stakeholders. This collaborative approach not only helps resolve issues efficiently but also provides valuable learning opportunities across various IT domains.

What is the difference between Infrastructure Associate vs Network Technician?

AspectInfrastructure AssociateNetwork Technician
Required CredentialsAssociate degree or certifications like CompTIA A+ or Network+Associate degree or certifications like CompTIA Network+ or Cisco CCNA
Work EnvironmentData centers, IT departments, infrastructure projectsNetwork labs, client sites, troubleshooting environments
Employer & Industry UsageIT firms, corporate IT departments, infrastructure providersTelecom companies, ISPs, corporate IT teams

The Infrastructure Associate and Network Technician roles share similar certifications and work environments, often overlapping in IT infrastructure tasks. However, Infrastructure Associates focus more broadly on overall infrastructure setup and maintenance, while Network Technicians specialize in network-specific troubleshooting and configuration. Both roles are essential in supporting organizational IT needs, with the choice depending on specific technical focus and career goals.

What are infrastructure associate roles?

An infrastructure associate is responsible for supporting the design, implementation, and maintenance of an organization's IT and network systems. They often work with hardware, software, and cloud services, and may require knowledge of networking, security protocols, and relevant certifications. The role typically involves troubleshooting, system monitoring, and ensuring system reliability to support business operations.

What cities near Charlotte, TN are hiring for Infrastructure Associate jobs?

Cities near Charlotte, TN with the most Infrastructure Associate job openings:

Infrastructure Associate jobs near you

IT Infrastructure Associate

Nashville, TN

Hankook Tire America Corp.
Motor Vehicle Manufacturing • 10K+ employees
Learn more about Hankook Tire America Corp.external

Full-time

Medical, Retirement, PTO

Posted 18 days ago

Job description

Hankook Tire & Technology is a global leader in high-performance tire manufacturing, founded in 1941 and headquartered in Seoul, South Korea. As the world's seventh-largest tire producer, Hankook operates advanced manufacturing facilities and offices in North America, including its U.S. headquarters in downtown Nashville, TN, and a state-of-the-art production plant in Clarksville, TN. The company delivers innovative tire solutions for passenger vehicles, trucks, motorsports, and original equipment manufacturers (OEMs) worldwide.

  • Global Innovation: Pioneering innovative technologies and eco-friendly manufacturing practices. 
  • Career Growth: Opportunities for internal mobility, leadership development, and continued learning.
  • Employee-Focused Benefits: Competitive health coverage, 401(k) with match, paid time off, ten paid holidays per year and employee discounts on tires.
  • Inclusive Culture: Committed to diversity, teamwork, and sustainability

Location: The IT Infrastructure Associate role is located at our North American Headquarters in the AT&T (Batman) Building in downtown Nashville, TN. Enjoy a collaborative work environment from Nashville's most iconic building featuring company-paid on-site parking, a cafe, gym, dry-cleaning services, and more. 

Work Style: In-person, Monday – Friday

The IT Infrastructure Associate supports the day-to-day operation, maintenance, and troubleshooting of the company's IT infrastructure. Working within established procedures and in collaboration with internal teams, vendors, and external support partners, this role helps maintain the availability and reliability of servers, networks, user devices, and telecommunications systems. The Associate will provide technical support to employees while also gaining hands-on experience with network infrastructure, server environments, Microsoft 365, virtualization, and telecommunications technologies.

Duties and Responsibilities

  • Troubleshoot and resolve hardware, software, network, and telecommunications issues in a timely manner.
  • Provide technical support to employees for computers, network connectivity, software applications, and telecommunications systems.
  • Monitor network traffic and infrastructure performance and escalate issues as appropriate.
  • Support and maintain Windows and Linux server environments.
  • Assist with the administration and support of Microsoft 365 applications and services.
  • Support VoIP and other telecommunications systems.
  • Assist with the installation, configuration, maintenance, and troubleshooting of IT hardware, software, and network equipment.
  • Assist with the monitoring and maintenance of network infrastructure, including LAN/WAN connectivity.
  • Support virtualization technologies and related infrastructure.
  • Assist with IT infrastructure projects, including implementation, testing, documentation, and ongoing support.
  • Maintain accurate records of IT equipment, systems, configurations, and support activities.
  • Order and coordinate IT equipment and supplies as needed.
  • Collaborate with internal departments, vendors, and external support partners to resolve issues and support IT initiatives.
  • Identify opportunities to improve IT processes, systems, and the employee technology experience.
  • Stay current with emerging technologies, IT best practices, and relevant security practices.
  • Perform other duties and responsibilities as assigned by Management.

Core Competencies

  • Strong interpersonal and customer service skills
  • Problem-solving and troubleshooting skills
  • Ability to diagnose technical issues and communicate solutions clearly to end-users
  • Basic understanding of computer hardware, software, networking, and infrastructure concepts
  • Ability to install, configure, and troubleshoot PCs and other IT equipment
  • Strong communication and organizational skills
  • Ability to prioritize multiple requests and manage time effectively
  • Ability to work effectively as part of a team
  • Eagerness to learn new technologies and develop technical skills
  • Ability to work independently while knowing when to seek assistance or escalate issues

Qualifications

  • Bachelor's degree in Computer Science, Information Systems, Information Technology, or a related field preferred.
  • Equivalent education and/or relevant IT experience may be considered.
  • 0–3 years of experience in IT, including experience with technical support, network operations, infrastructure, or related areas.
  • Basic knowledge of networking concepts
  • Experience with or familiarity with Windows operating systems and server environments.
  • Familiarity with Linux operating systems and server environments.
  • Familiarity with Microsoft 365 and related applications.
  • Familiarity with virtualization concepts and technologies.
  • Familiarity with VoIP or telecommunications systems is a plus.
  • Strong customer service mindset with a desire to help colleagues and stakeholders resolve technical issues.
  • Team-oriented attitude with the ability to work independently and learn new technologies.
  • Knowledge of SAP or other ERP systems is a plus.
  • Bilingual English/Korean is a plus. 

DISCLAIMER: The above statements are intended to describe the general nature and level of work being performed by individuals assigned to this position.  They are not intended to be construed as an exhaustive list of responsibilities, duties and skills required of personnel so classified.

Hankook Tire is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, or national origin.

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