The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability ...
Knowledge of the use and operation of various test equipment and diagnostic software; * Critical ... Organizes, schedules, and monitors the work of IST (Infrastructure Support Field Technicians) that ...
Knowledge of the use and operation of various test equipment and diagnostic software; * Critical ... Organizes, schedules, and monitors the work of IST (Infrastructure Support Field Technicians) that ...
Lead day-to-day operations of enterprise infrastructure platforms including Microsoft Azure cloud services, Azure Kubernetes Service (AKS), hybrid cloud infrastructure, virtualization platforms ...
Lead day-to-day operations of enterprise infrastructure platforms including Microsoft Azure cloud services, Azure Kubernetes Service (AKS), hybrid cloud infrastructure, virtualization platforms ...
Manager, Infrastructure
Raleigh, NC · On-site
Key Responsibilities • Lead day-to-day operations of enterprise infrastructure platforms including Microsoft Azure cloud services, Azure Kubernetes Service (AKS), hybrid cloud infrastructure ...
Manager, Infrastructure
Raleigh, NC · On-site
Key Responsibilities • Lead day-to-day operations of enterprise infrastructure platforms including Microsoft Azure cloud services, Azure Kubernetes Service (AKS), hybrid cloud infrastructure ...
Operations Manager / DPM
Morrisville, NC · On-site
This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application ...
Operations Manager / DPM
Morrisville, NC · On-site
This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application ...
This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application ...
This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application ...
This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application ...
This position provides operational leadership and program management oversight for IT infrastructure operations including data center operations, server and network administration, application ...
Job Responsibilities Key ResponsibilitiesCloud Strategy & Multicloud Operations Define and execute ... Oversee cloud infrastructure and services, aligning with AI/ML strategies and adopting emerging ...
Job Responsibilities Key ResponsibilitiesCloud Strategy & Multicloud Operations Define and execute ... Oversee cloud infrastructure and services, aligning with AI/ML strategies and adopting emerging ...
Jobs Description The DAN Enterprise Infrastructure & Cyber Operations SkillBridge Fellowship (Level 3) is designed for transitioning Service Members with advanced technical experience seeking ...
Jobs Description The DAN Enterprise Infrastructure & Cyber Operations SkillBridge Fellowship (Level 3) is designed for transitioning Service Members with advanced technical experience seeking ...
Jobs Description The DAN Enterprise Infrastructure & Cyber Operations SkillBridge Fellowship (Level 3) is designed for transitioning Service Members with advanced technical experience seeking ...
Jobs Description The DAN Enterprise Infrastructure & Cyber Operations SkillBridge Fellowship (Level 3) is designed for transitioning Service Members with advanced technical experience seeking ...
Facilities Operations Manager
Raleigh, NC · On-site
$95/hr
Reports To: SVP, Site Operations This role requires a full-time onsite presence in Durham, NC ... We're looking for an operator with critical-facilities experience who has managed infrastructure in ...
Facilities Operations Manager
Raleigh, NC · On-site
$95/hr
Reports To: SVP, Site Operations This role requires a full-time onsite presence in Durham, NC ... We're looking for an operator with critical-facilities experience who has managed infrastructure in ...
Facilities Operations Manager
Raleigh, NC · On-site
$95/hr
Reports To: SVP, Site Operations This role requires a fulltime onsite presence in Durham, NC Target ... We're looking for an operator with criticalfacilities experience who has managed infrastructure in ...
Facilities Operations Manager
Raleigh, NC · On-site
$95/hr
Reports To: SVP, Site Operations This role requires a fulltime onsite presence in Durham, NC Target ... We're looking for an operator with criticalfacilities experience who has managed infrastructure in ...
Reports To: SVP, Site Operations This role requires a fulltime onsite presence in Durham, NC Target ... We're looking for an operator with criticalfacilities experience who has managed infrastructure in ...
Reports To: SVP, Site Operations This role requires a fulltime onsite presence in Durham, NC Target ... We're looking for an operator with criticalfacilities experience who has managed infrastructure in ...
CI Infrastructure Engineer
Raleigh, NC · On-site
$76K - $102K/yr
Key Responsibilities CI Infrastructure & Operations * Monitor the health, capacity, and performance of servers running CI jobs * Administer and maintain CI infrastructure, including hardware and OS ...
CI Infrastructure Engineer
Raleigh, NC · On-site
$76K - $102K/yr
Key Responsibilities CI Infrastructure & Operations * Monitor the health, capacity, and performance of servers running CI jobs * Administer and maintain CI infrastructure, including hardware and OS ...
Infrastructure DevOps Engineer (42639)
Raleigh, NC · Remote
$51.25 - $70.25/hr
Infrastructure DevOps Engineer (42639) Location: Remote Description: Infrastructure/DevOps engineer to work large enterprise infrastructure and cloud projects. Responsibilities: * Monitors system ...
Infrastructure DevOps Engineer (42639)
Raleigh, NC · Remote
$51.25 - $70.25/hr
Infrastructure DevOps Engineer (42639) Location: Remote Description: Infrastructure/DevOps engineer to work large enterprise infrastructure and cloud projects. Responsibilities: * Monitors system ...
Infrastructure Engineer
Raleigh, NC · Hybrid
$92K - $121K/yr
Responsible for the engineering, implementation, and operation of enterprise infrastructure services that support AKC's business systems and digital platforms. This role ensures availability ...
Infrastructure Engineer
Raleigh, NC · Hybrid
$92K - $121K/yr
Responsible for the engineering, implementation, and operation of enterprise infrastructure services that support AKC's business systems and digital platforms. This role ensures availability ...
Infrastructure And Operations information
See Raleigh, NC salary details
$78.3K - $88.6K
0% of jobs
$88.6K - $99K
1% of jobs
$99K - $109.4K
7% of jobs
$115.2K is the 25th percentile. Wages below this are outliers.
$109.4K - $119.8K
29% of jobs
$119.8K - $130.2K
1% of jobs
$130.2K - $140.6K
1% of jobs
$140.6K - $150.9K
1% of jobs
The median wage is $153.5K / yr.
$150.9K - $161.3K
37% of jobs
$161.3K - $171.7K
0% of jobs
$171.7K - $182.1K
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$182.1K - $192.5K
22% of jobs
$78.3K
$149.7K
$192.5K
How much do infrastructure and operations jobs pay per year?
What is the difference between Infrastructure And Operations vs Network Administrator?
| Aspect | Infrastructure And Operations | Network Administrator |
|---|---|---|
| Certifications | ITIL, CompTIA Server+, Cisco CCNA | CCNA, CompTIA Network+ |
| Work Environment | Data centers, cloud environments, enterprise IT | Corporate networks, server rooms, network management |
| Employer & Industry Usage | Large organizations, cloud providers, IT service companies | Businesses with internal networks, telecom companies |
| Common Search & Comparison | Yes | No |
Infrastructure And Operations professionals focus on managing and maintaining overall IT infrastructure, including servers, cloud services, and data centers. Network Administrators specialize in configuring, managing, and troubleshooting network hardware and connectivity. While both roles require networking certifications and work in similar environments, I&O has a broader scope encompassing entire IT systems, whereas Network Administrators focus specifically on network infrastructure.
Director Infrastructure & Operations (Desktop)
Raleigh, NC • On-site
Other
Posted 15 days ago
First Citizens Bank rating
7.5
Based on 104 frontline employees who took The Breakroom Quiz
89th of 144 rated banks
Job description
This is a remote role that may only be hired in the following location(s): Arizona or North Carolina.
The IT Infrastructure & Operations Director is responsible for leading the Bank's desktop technical operations, infrastructure, and associated teams. This role ensures the performance, reliability, security, and cost-effectiveness of enterprise infrastructure, including software, hardware and related tools. The position provides strategic leadership, operational oversight, and technical expertise while managing and developing a high-performing IT organization supporting critical business and regulatory needs.
This role manages an organization of approximately 20 associates, with 3-4 direct reports, and partners closely with business stakeholders, vendors, and senior leadership.
Responsibilities
Infrastructure & Operations Leadership
- Provide oversight for enterprise infrastructure and technical operations, including desktop hardware, software, and end-user support services.
- Lead associate teams responsible for daily technical operations and long-term infrastructure stability.
- Establish performance monitoring, reporting, and service metrics to ensure reliability, capable responsiveness and cost-effectiveness.
- Guide teams through the resolution of complex technical incidents and escalations.
- Ensure infrastructure solutions are scalable, resilient, and aligned with overall operational needs.
Strategy & Business Alignment
- Align infrastructure strategy and operational initiatives with evolving business objectives and regulatory requirements.
- Partner with internal business leaders to understand needs and translate them into effective technical solutions.
- Develop and maintain strong relationships with vendors, service providers, and external partners.
- Lead and execute infrastructure-related initiatives, continuous improvement efforts, and modernization programs.
Management & Leadership
- Set clear expectations and accountability to achieve departmental and organizational goals.
- Manage budget planning, forecasting, and resource allocation for infrastructure and operations.
- Develop, update, and enforce IT policies, standards, processes, and controls to improve efficiency and compliance.
- Recruit, coach, develop, and evaluate management and technical staff.
- Foster a supportive, inclusive, and performance-driven team environment focused on professional growth.
Technical Expertise & Governance
- Serve as a technical and strategic advisor to senior management on infrastructure and operations matters.
- Maintain strong knowledge of infrastructure technologies, including Windows-based environments and key end-user computing platforms/services.
- Oversee identity and access management, security controls, vulnerability management, and system hardening as required.
- Ensure compliance with financial services regulatory requirements, security standards, and internal controls.
- Monitor industry trends, emerging technologies, and vendor offerings to inform roadmap and investment decisions.
Qualifications
Bachelor's Degree and 8 years of experience in Technology Delivery, Project, Program, or Portfolio Management OR High School Diploma or GED and 12 years of experience in Technology Delivery, Project, Program, or Portfolio Management
Preferred Skills & Experience
- Strong people manager with experience leading managers and technical teams
- Deep understanding of enterprise infrastructure in regulated environments
- Experience supporting end-user teams and production operations
- Windows-based infrastructure experience (engineering, design, implementation)
- Knowledge of networking, infrastructure hardware, and enterprise software platforms
- Experience with access management, security controls, and vulnerability management
- Financial services or similarly regulated industry experience preferred
- Strong communication, leadership, and stakeholder management skills
- Experience with DEX or similar tools
Benefits are an integral part of total rewards and First Citizens Bank is committed to providing a competitive, thoughtfully designed and quality benefits program to meet the needs of our associates. More information can be found at
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